Role:ServiceNow Mapping Developer/Remote/Must have 9+ years of experience

[M RANJITH]

Hi,
Greetings for the day!!!

This is #Ranjith . We have an immediate opportunity with one of our clients. Please find the job description below, and if you are interested, please forward your updated resume to # ran...@interaslabs.com

Role:ServiceNow Mapping Developer

Location: Remote

Duration:12+ months 

Must have 9+ years of experience

Duties and Responsibilities:

• Work with ITSM teams to understand process requirements  and  translate  them  into  technical  specifications  for  Service Mapping implementation.
• Develop and implement ServiceNow Service Mapping for defined business applications, edit and create discovery/mapping patterns, trouble-shooting process discovery, and service mapping errors, establishing successful Service Maps.
•  Perform day to day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Work with systems managers to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Provide visibility to the performance and issues related to Discovery via the development and deployment of unified CMDB dashboards.
•   Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gathered.
•   Work with Application SMEs to create and validate Service Maps for key applications.
•  Maintain the integrity of the Service Mapping tool across production and non-production environments
•    Assist in troubleshooting patch/release management issues, and upgrades
•  Review the data being populated into the CMDB and act as a partial owner of the CMD

Skills:

•  Strong communication skills both written and communication.
• The ability to work effectively with a team as well as independently.

Thanks,

Ranjith 

Technical Recruiter

ran...@interaslabs.com