Dear friends,
Please share suitable profiles with H1B copy ad DL for the below requirement.
Position: Information security lead with vulnerability management exp.
Location: Murray hill, NJ
Duration: long term
Rate: open
Position summary:
Job Summary –
· Candidates will have 5-7 years of experience in a client service environment, and will have:
· Broad security operations background to include Security Operations Center, Vulnerability Management, GRC, and IAM.
· Effective communication skills to drive customer satisfaction and interface between key stakeholder groups.
· Focus on resolving problems and issues in security processes and technology.
· Ability to monitor service delivery performance and drive towards continuous improvement.
· Effective written and verbal communication skills with good analytical skills.
Job Responsibilities –
· Manage Information Security Operations and be the SPOC for the following Security Tracks:
· Threat & Risk Management (24*7 SOC)
· Vulnerability Management
· Governance, Risk & Compliance ( SOX & PCI testing, & Archer management)
· Identity and Access Management
· eDiscovery & Legal Compliance
· Proactively monitor the Incident & problem tool (SNOW) and manage it with the goal of ensuring quality of service is maintained.
· Provide leadership and direction to support teams and coordinate for Critical issue management. Furthermore, ensure continuous communication and coordination with client in the event of a Critical issue/Incident with the help of Service
· Management Team
· Participate in the CAB change control process
· Understand client requirements, business opportunity identification, guidance, support and closure
· Ensure positive client satisfaction and client relationship is maintained for service delivery through frequent client connect.
· Drive/ manage support service quality, performance - own service quality for service provided by the support team.
· Monitors service-delivery performance with established governance with help of SMO team.
· Plan, facilitate & coordinate service/continuous improvement measures
· Ensure & track documentation (runbooks updates).
· Guide team in proactively identifying Risk and work on it till complete mitigation, report customer o that.
· Connect with customer SME & Leadership team to provide periodic updates ( Weekly, Monthly etc)
· Identify the areas of propose improvement and document that.
· Coordinates with onsite CIS & Application team to provide support to offshore team.
· Facilitate inter & intra team coordination with CTS & Bard team.
Minimum Qualifications –
· Bachelor’s Degree in science, technology or computer.
Regards,
Radha Venkatraman
Recruitment
Lead
ReqRoute,Inc
email: ra...@reqroute.com