oracle support analyst required in TX(10+yrs exp. needed)

[ra...@reqroute.com]

Dear friends,

 

Please share suitable profiles  with contact details, visa copy, DL Passport number and LinkedIn for the below urgent requirement.

 

Position: Oracle support analyst

Location: Richardson, TX

Type: long term contract

Rate: 55/hr. on C2C

Position summary:

10+year exp.

 

Mandatory skills: Oracle,PL/SQL, Production Support Experience

 

Responsibilities:

• Troubleshoot application issues by analyzing data/application/interfaces.

• Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.

• Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA

• Respond to and act on Alerts within SLA

• Perform level of effort estimates for assigned tasks and change orders.

• Identify root causes for technical issues in production.

• Develop code updates to fix reported defects.

• Provide detailed information to clients as required.

• Follow the production support best practices

• Comfortable with handling night alerts in shifts

 

Regards,

Radha Venkatraman

Recruitment Lead
ReqRoute,Inc
Desk: 408-600-2008; Fax: 888-400-2698
Email: ra...@reqroute.com