Description:
Software
Engineer/Sr. Software Engineer – Data Engineering Developer
2-5 years experience
6 months
Boston, MA
Skills:
1. Familiar with Big Data – Cloudera, Redshift, Spark, EMR etc.
2. Familiar with BI tools – Tableau, Qlik
3. Required: JAVA programming/API knowledge and system integration
4. Required: Relational databases – Postgres, Oracle [PL/SQL]
5. Database design (logical and physical database design) and security –
Tools like SQL Workbench, SQL developer, Power designer
6. AWS Services, principles and best practices – Athena, S3, Lambda, Glue,
IAM/Security, VPC (This can be an extensive list and will help our product grow
by utilizing additional services)
7. Analytics Tools like R/Python
8. Knowledge of UNIX systems
9. DW methodologies and architecture –Knowledge of tools like Informatica,
Pentaho, IBM data stage
10. Healthcare Knowledge in terms of standard coding systems and standard
healthcare terms
11. Problem Solving and Analytical Skills
_______________________________________________________
Description:
Role Title: Digital Solutions Support
Herndon, VA
Required Skills:
Technical Areas: Computer Science / Data Management / Data Analytics / Aviation
Industry / Aircraft System Engineering /
Transversal Disciplines: Customer service experience, Ability to work
efficiently with all business functions, in particular Product managers,
Product engineering, marketing and sales, services, finance and procurement.
Soft Skills: Eager to learn / Active listening / Service orientation /
Coordinating with others / Complex problem solving / Creativity
Expert written and verbal skills in English, secondary in Spanish is
beneficial"
Responsibilities:
Learn about the Solutions and services offered by client and their value within
the aviation business process
Gain in-depth knowledge of customer critical environment and operating
parameters
Works with the customer to extend support advocacy when the support needs are
critical, complex and vast
Delivering timely, accurate and professional operational support by working
with internal teams
Manage, track and report success of the Solutions and services against stated
customers business goals
Prevent issues before they arise with proactive planning, regularly scheduled
technical reviews, and on-site visits
Develop a governance model to create clear paths for communication and
escalation for Digital Solutions
Assist and educate our support agent in their mission to answer customer
inquiries.
Monitor and take proactive action on key health indicators to support customer
satisfaction
Provide guidance organize training sessions to ensure a continuous, stable and
secure product experience
Keep posting on product improvements for customer business via a dedicated line
of communication
Serve as a trusted advisor and focal point for pre/post-sales communication and
feedback
Deliver an Adoption Readiness Assessment and enablement plan to identify and
remove barriers related to Airlines organization, operating model and user
adoption
Spot opportunities to solve customer problems that require new solutions or
services and address them to the various key departments
Promote client satisfaction and loyalty by understanding each business's unique
(and evolving) needs, delivering value and exceeding expectations"
Expected Deliverable(s):
Customer Visit Report
Customer Adoption and Readiness.
_____________________________________________________________
Not a regular Business Analyst- MUST have SAP PP
Description:
Role Title: Manufacturing Business Analyst
Mobile, AL
7+ Months
Required Skills:
8+ years in Application Management.
Ability to manage multiple Change Request at one time
Experience in the Manufacturing area
Experience in a global office / high tech industry
Experience in taking direction from and interfacing with corporate governance
and the PMO
Soft skills – presentation, inter-personal skills, team spirit
Technical skills in MS Office
Technical skills in SAP PP module"
Preferred Skills: Same as above
Responsibilities:
Coordinate and support the successful delivery of Systems for SAP CR (Change
Request) or any rolled-out solution from EU (UAT, Training, and Deployment),
Creation of test data and test documentation
Document SAP Business Change Requests
Provide Level1 and 2 Help desk Application support
Escalate and monitor Incidents to L3
Assign End user Roles in SAP PAM, Reset Passwords
Update Badge IDs in SAP PAM
New user setup in SAP PAM HR for Booking to Work orders
Support production with work order and operation closure, booking issues
Create/Run/Distribute Daily/Weekly/Monthly Production and Finance Reports
Extract Data for Business for Analysis
End User support for Production, ME and MAP Teams
ATTD upload support
Issue investigation and Resolution on SAP, working with international teams and
contractors
Testing of fixes, updates or improvements in IAM, DCH environments
Work Instruction Creation
Training Material Creation if needed
End user Training based on existing training documentation"
Expected Deliverable(s):
Change requests description
Business Requirements
Test Plan and scenarios"
Warm Regards,
Ajay
Synapse Business Systems
11350 Random Hills Rd, # 800
Fairfax, VA 22030
Cell: 571-402-8007
Fax: 703-880-7166
Email-: aj...@synapsebsystems.com
Synapse Business Systems is a SWAM,
LDBE, WOSB, E-Verified, MBE, DBE certified company.