Urgent Requirement for L3 LAN Engineer - Remote

[azeem khan]

Greetings,
Hope you are doing well!
 
Please let me know if you would like to move farword with the below position.

Please Revert me back on azeem...@panzersolutions.com, if your interested

Job Title: L3 LAN Support Engineer
Location: remote, must be willing to travel
Duration: 4 months, with a possible extension

US Citizen or Green Card or H1B

L3 LAN Support – MUST be CCIE Certified

Job Description
This is an position in the Network Operations Center. This position is part of a team supporting LAN/WAN operations for a dedicated client 24x7. The L2/L3 will pick up incoming tickets, perform initial triage, and either work the issue or assign to higher level engineers for support. Experience providing remote support for a global network environment is strongly preferred. Experience with troubleshooting (incident), and request management are preferred.

Function:
Deliver Level 2/3 LAN/WAN technical support - Wide Area Routing and Local Area Switching Architecture and troubleshooting:
Provides daily troubleshooting support for Routing and Switching Services for global infrastructure.
Routing and Switching route cause analysis (RCA) for Day 2 operations supporting identification and resolution for network events.
Work assigned tickets to determine the point of failure and resolve problems remotely utilizing available tools and other Operation Center resources.
Work & escalate problems effectively in order to meet customer SLA's (service level agreements); escalate to L3 other engineers or Management if unable to resolve the issue.
Direct Field Engineers as required to resolve and/or confirm operation of network equipment.
Provide escalation support to L1/L2 members of network team

Industry Knowledge:
Cisco Routing and Switching IP Troubleshooting Standards
LANS/WANS
Switches – Cisco Catalyst platform (VLANs, trunking)
Solid understanding of routing protocols (IGRP, EIGRP OSPF, BGP and other related technologies (Multicast, IP Video and IP Telephony)
Have extensive work experience in configuration and troubleshooting LAN Routing Protocol, Trunking, ISL and 802.1q, VLAN, Ether Channel, STP, Layer 2 Protocols, IP addressing
Extensive experience with Cisco Routers (2500/2600/2800/ 3200/3600/3800/7200/7500) and Catalyst Switches 4500/3500/2900/6500)
Strong working knowledge of Nexus 5000/7000
Cisco CCIE R/S required, or commensurate skill level.
5 years+ of relevant experience required. In particular, experience in a Technology or Network Operations Center is strongly preferred.

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Warm Regards,
Azeem Khan - Sr Technical Recruiter
Panzer Solutions LLC
50 Washington Street,9th Floor, SONO Corporate Center, Norwalk CT 06854
E-mail: azeem...@panzersolutions.com
Direct Line: 203-652-1444 Ext:266
Fax: 203-286-1457
http://www.panzersolutions.com/testimonials