Genesys Expert @ Dallas, TX

[DILEEP k]

Hello,

Greetings from Aptiva Corp

 

Please find the below requirements and forward suitable resumes to recru...@aptivacorp.com

 

Note :  PASSPORT & Visa Copy MUST for Submission 

 

Position: Genesys Expert

Location: Dallas, TX

Duration: 1 Year

 

job description

·Genesys Expert 10 + years’ experience

·  Understand the role of each Genesys Framework and Management component: Config Server, Config Proxy, Message Server, Solution Control Server, LCA

· Understand how SIP server provides CTI data to the rest of the Genesys infrastructure

·  In depth understanding of how ORS Server interacts with URS Server

· In depth understanding of the TLib Event Model

·  Understand the different components of a Stat Server Statistic Metrics, Time Profile/Range, Filter, Notification, Sensitivity, Capacity Rules. Understand Router statistics and how they are computed by URS

·   Hands on experience with very large scale deployment of Genesys 8.5 Framework, Configuration and Management, Routing & Media components with integration experience with Sonus/Cisco SBC.

· Expert knowledge of SIP integration and troubleshooting SIP and Orchestration calls flows.

·  Hands on experience with Java, Javascript, J2EE, REST and SOAP Web service Development and familiarity with Genesys Java Platform SDKs.

·  Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart.

·  Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X).

· Experience in working in Scrum model of Delivery, Junit Test Cases, GitHub

· Familiarity with various Genesys Simulators from a Performance Testing perspective.

· A solid base of data networking knowledge as well as VOIP technology will be required for this position.

· Experience working on Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates.

· Test infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing)

·         Must have terrific analytical and troubleshooting skills.

·         Excellent communication skills (Written and oral