EDI Specialist @ Omaha, NE
aravindkumar canopyone
Greetings from Canopy One Solutions,
Hope you all are doing well!
Please glance the requirement & respond me back with your finest consultant Resumes & Contact Details.
Project Details:
Role: EDI Specialist
Location: First preference is Omaha, NE and 2nd is Harford, CT
Duration: Long Term
Interview Criteria: Skype & Telephonic
Note: Need Passport Number.
Job Description:
Experience on HIPAA transactions 837,835, 834 and 270/271, 276/277. Also BA activities
Summary:
Increase client satisfaction, retention, and growth by efficiently delivering advanced support and precision guidance to customers and internal personnel for complex situations and large-scale projects. The position requires expert-level knowledge of our EDI/ETL processes and a solid understanding of related systems. The EDI Specialist will be the go-to person for EDI Technicians encounter issues with their daily tasks, providing educational or hands-on assistance as needed. Essentially providing tier level 3 support to the business. They’ll also be responsible for identifying process gaps and leading efforts to close them using industry standard best practices. Note: This family is intended to include jobs requiring business expertise rather than IT expertise.
Responsibilities:
• Conduct advanced troubleshooting of electronic files for COBRA, Direct Billing, Claims, and Reimbursement products, answering questions through verbal or written communication with clients, vendors, or other business personnel.
• Identify gaps and inefficiencies within our standard processes and work with appropriate personnel to execute on enhancement projects.
• Ensure all process documentation is accurate, updated, adding any changes and/or new data points and communicated accordingly to relevant groups.
• Lead efforts to resolve escalated and large-scale issues, obtaining and documenting the root cause, and providing process improvement recommendations.
• Per standard team processes audit a sample of daily work conducted by other EDI personnel, providing detailed monthly reports to leadership.
• Provide customer service excellence and timely follow-ups when interacting with our customers or other business personnel.
Goals/Objectives:
• Process all standard daily work with a high level of accuracy (95%+) and completeness within all applicable TAT targets.
• Own responsibility for escalated or other high priority tasks, identifying future proactive steps to leadership to prevent future occurrences.
• Provide accurate, clear, and timely support for EDI Technicians and Consultants while promoting a culture of continuous improvement.
• Seek detailed feedback about gaps in available processes and/or resources and share the knowledge, training or tools needed to close those gaps.
• Work with extended business team to identify risks and/or concerns with non-standard business requests.
• Actively engage and/or lead in business project initiatives.
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Make it a great day
Phone: 703-831-8282 Ext 2532, Fax: 703-439-2550
Email: k.ar...@canopyone.com URL: www.canopyone.com
USA : 4229 Lafayette Center Dr , Suite #1625, Chantilly, VA 20151 || CANADA: Bankers Hall - West Tower, 888 - 3rd Street SW, 10th Floor, Calgary, AB T2P 5C5|| INDIA: 4th Floor, #7, Techno Enclave, Sector 3, Hyderabad 500081||