ON SITE FOR Desktop Support role – Location – Raleigh, NC

[Kranthi Thanda]

Hi

Hope you are well

We have urgent requirements  with our implementation for the below requirement.

 Desktop Support role – 2 positions.

Location – Raleigh, NC ON SITE from Day 1

Duration – 1 year+

Prefer US Citizens GC EAD

Joining Availability – ASAP 

 

JD is as below :

 

• Should have knowledge of end user troubleshooting skills in desktops , laptops, MACs , Office automation softwares like MS Office , Network L1 troubleshooting skills
• Experience in preparing laptops / desktops and configuration as per required core load
• Hands on experience in troubleshooting Windows OS and application related issues , Experience with windows patch management through tools
• Moderate knowledge of LAN/WAN,VLANs, switching and routing (Ethernet/TCP/IT etc.)
• Install, upgrade, support and troubleshoot Windows, Microsoft Office and any other authorized desktop applications
• Dealing with hardware and application support queries and issues reported to the support desk
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
• Experience managing asset registers to track asset allocations

Regards,

 

Kranthi Thanda

Lead-Technical Recruiter 

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CsxTech INC. 

Email: kra...@csxtech.com

Mobile: 469-424-2838 

Direct-469-443-4705 Office: 972-379-7181*117 | Fax: 972-379-7182  

Adress: 4975 Preston Park Blvd,Suite # 70, Plano, Texas-75093.

Hangouts: kranthi....@gmail.com

LinkedIn : https://www.linkedin.com/in/kranthi-thanda-1a747a56/

[Kranthi Thanda]