Senior Application Support Engineer in Fort Mill, SC

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Chaitanya Puvvada

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Aug 22, 2018, 10:38:40 AM8/22/18
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Job Title: Senior Application Support Engineer
Location: Fort Mill, SC
Duration: 6+ months


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Job Description:

Senior Level 2 Application Support Engineer.   The candidate will perform various Production Support Activities, Root Cause Determination, Performance Tuning and diagnostics of Windows Servers, IIS Web Sites, Tomcat Sites, MSFT SQL Servers 2005 – 2016, Vendor Applications, LPL Applications, Network & Unix Systems.

Key areas of Responsibility:

·         Provides 24x7 application, database and production support for all of LPL’s Applications, Servers and Microsoft Database Systems. This includes but is not limited to the following activities:

·         Thinking outside of the box with exceptional troubleshooting skills.

·         Analyze and resolve complex technical problems, including performance tuning, and application design and debugging.

·         Diagnosing Performance and Capacity issues related to Windows Servers & Database Systems.

·         Opening up code (C#, ASP, C++, Powershell, Angular, TSQL) and reverse engineering to determine fault and performance enhancements.

·         Work in a team to perform database troubleshooting, sizing and performance tuning from application-level (SQL statements and programming logic) to system-level (kernel configuration and physical database/disk allocation).

·         Identify and resolve data related problems, e.g. data load script (DTS, MDX, BCP, stored procedures).

·         Understanding of Web Server tuning and optimization for IIS, Tomcat, Apache (Windows/Unix).

·         Responsible for assisting with hardware sizing for Capacity & Performance.

·         Proactively research and recommend Capacity & Performance based on system metrics and utilization.

Essential Skills:

·         Windows 2003 and greater Server Architecture, Design & Maintenance

·         ITIL Incident Management, Problem Management, Change Management

·         Database Architecture, Design and Maintenance.

·         Web Server, Web Service Design, and Coding experience.

·         Proficient with C#, ASP, C++, TSQL, Powershell languages & Angular FrameWork.

·         Performance Tuning, Query Optimization, Client/Server Connectivity, Database Consistency Checks using DBCC Utilities & DMV’s.

·         Excellent knowledge in system tables and system stored procedures using T-SQL.

·         Experience with Web Server Tuning, IIS, Java, Tomcat, Apache.

·         Experience in using tools like SQL Profiler, Windows Performance Monitoring utility and performance counters for monitoring and Tuning MS SQL Server Performance.

·         Java Beans, JMX

·         Perfmon, Blackbox, Solarwinds, TIbco, APPWay, VMWare, Citrix

·         Experience in installation and configuration of Cluster SQL Server in Active/Passive in SQL Server 2000/2012.

Experience and Education:

·         7 Years OS experience Windows, Unix, AIX.

·         5 years of combined experience with Microsoft SQL Server Performance Tuning & Optimization.

·         5 Years of combined experience with C#, C++, ASP, Powershell languages & Angular Frameworks.

·         5 Years of combined experience with IIS, Tomcat & Apache Web Servers.

·         3 Years of combined experience with Incident, Problem and Change Management Systems.


Hilton Varma

Chaitanya Puvvada

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Aug 22, 2018, 1:46:42 PM8/22/18
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Chaitanya Puvvada

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Aug 22, 2018, 3:12:30 PM8/22/18
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