need Customer Support Technician 100 % remote
neeraj kumar
Please share resume on neer...@1poinsys.com
Rate: $27/hr (C2C)
Customer Support Technician (2678)
Rate: $27/hr (C2C)
Start Date: ASAP
Duration: 6 Months (Position is Right to Hire)
Location: Scottsdale, AZ - Remote & US Hours
Visa: H1B, GC or US Citizen
Our dynamic organization is currently seeking a Customer Support Technician with high energy, motivation, and strong technical customer service skills to join our team!
This is a Monday through Friday daytime shift role 100 % remote from home.
Job Duties:
- Provide assistance to our customers (via inbound call queue and customer support ticketing system).
- Perform add/change/delete requests in state of the art Hosted VoIP PBX platform (Broadworks).
- Provision new user service on IP phones (Polycom, Yealink, and Panasonic).
- Troubleshoot IP Phone registration, call quality, and call flow.
Specific Requirements & Skills
- A positive customer service attitude.
- Detail oriented.
- Exposure to telecommunication hardware elements as well as software and platform components.
- Experience in working with fast-paced evolving companies and being able to adapt quickly to new opportunities.
- Working knowledge of LAN and WAN technologies is preferred.
- Exposure to the basics of IP networking.
Preferred Education:
- Pursuing relevant certifications in networking disciplines. Example: Cisco Networking, Net +, A +, SIP
- Associates or better in Information Technology or related field.
- Previous experience
|
Candidate Information |
|
|
Candidate Name |
|
|
Hourly Rate All Inclusive (C2C) |
|
|
|
|
|
Phone |
|
|
|
|
|
Skype ID |
|
|
Availability to start |
|
|
Current Location |
|
|
Available Relocation |
|
|
Travel |
|
|
Citizenship Status |
|
|
Education |
|
Neeraj Kumar | 1Point System LLC
IT Recruiter
Office: (415) 492-7849 Fax: 803-832-7973 • neer...@1pointsys.com
115 Stone Village Drive • Suite C • Fort Mill, SC • 29708
An E-Verified company | An Equal Opportunity Employer
DISCLAIMER: If you have received this email in error or prefer not to receive such emails in the future, please notify by replying with a ''REMOVE'' in the subject line and your email address shall be removed immediately from the mailer list.