Urgent requirement For IVR Developer - GA
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azeem khan
Jul 8, 2016, 3:57:03 PM7/8/16
to azeem.panz...@gmail.com
Greetings,
Hope you are doing well!
Please let me know if you would like to move forward with the below position.
Please Revert me back on azeem...@panzersolutions.com, if your interestedPlease let me know if you would like to move forward with the below position.
Job Title: IVR Developer
Location: Atlanta, GA
Duration : 6+Month Contract
NEED Strong Voice Engineering experience - Genesys 8.x platform architecture, design of Genesys Orchestrate Call flows and Linux/unix per job description. Working knowledge of Oracle DBs, PLSQL commands, XML and SOAP.
Key Areas of Responsibility:
Plan and develop system-wide and/or component level upgrades to hardware and software
Assist in developing new telephony features and functionality.
Interface with internal and external customers to understand and document requirements Basic Qualifications:
Must have detailed experience with Genesys 8.x platform architecture in a multi-site environment.
Must have solid experience designing Genesys Orchestrate call flows using Composer
Must have experience with Linux/Unix OS system administration, configuration, troubleshooting, performance tuning, preventative maintenance, and security procedures.
Must have working knowledge of Oracle DBs, PLSQL commands, XML and SOAP
Must have basic understanding of VoIP – SIP call troubleshooting
Must have troubleshooting skills and ability to understand complex relationships between components of multi-tiered applications
Must have critical thinking and problem solving skills, with ability to analyze complex workflows, prioritize multiple tasks and make key decisions during platform outages
Must be able to cultivate and maintain positive relations with customers and IT staff. Fully understands how the business relates to the technical aspects of the position. Demonstrated ability to manage multiple priorities and drive projects to closure
Must be able to work independently as well as part of a team, have outstanding customer service skills and excellent communication skills for interaction with users at all levels. Strong ability to manage multiple projects and rapidly changing priorities. Takes initiative for self-management. Attention to detail is required.
Should understand carrier-based advanced features, OSI layers, computer telephony integration (CTI) and various types of call routing
Should have familiarity with SIP media gateways and Session Border Controllers (Cisco, Acme Packet, etc.).
Education: B.A. or B.S. Degree in computer science, engineering, or related technical field
Location: Atlanta, GA
Duration : 6+Month Contract
NEED Strong Voice Engineering experience - Genesys 8.x platform architecture, design of Genesys Orchestrate Call flows and Linux/unix per job description. Working knowledge of Oracle DBs, PLSQL commands, XML and SOAP.
Key Areas of Responsibility:
Plan and develop system-wide and/or component level upgrades to hardware and software
Assist in developing new telephony features and functionality.
Interface with internal and external customers to understand and document requirements Basic Qualifications:
Must have detailed experience with Genesys 8.x platform architecture in a multi-site environment.
Must have solid experience designing Genesys Orchestrate call flows using Composer
Must have experience with Linux/Unix OS system administration, configuration, troubleshooting, performance tuning, preventative maintenance, and security procedures.
Must have working knowledge of Oracle DBs, PLSQL commands, XML and SOAP
Must have basic understanding of VoIP – SIP call troubleshooting
Must have troubleshooting skills and ability to understand complex relationships between components of multi-tiered applications
Must have critical thinking and problem solving skills, with ability to analyze complex workflows, prioritize multiple tasks and make key decisions during platform outages
Must be able to cultivate and maintain positive relations with customers and IT staff. Fully understands how the business relates to the technical aspects of the position. Demonstrated ability to manage multiple priorities and drive projects to closure
Must be able to work independently as well as part of a team, have outstanding customer service skills and excellent communication skills for interaction with users at all levels. Strong ability to manage multiple projects and rapidly changing priorities. Takes initiative for self-management. Attention to detail is required.
Should understand carrier-based advanced features, OSI layers, computer telephony integration (CTI) and various types of call routing
Should have familiarity with SIP media gateways and Session Border Controllers (Cisco, Acme Packet, etc.).
Education: B.A. or B.S. Degree in computer science, engineering, or related technical field
_______________________________________________
Warm Regards,
Azeem Khan - Sr Technical Recruiter
Panzer Solutions LLC
50 Washington Street,9th Floor, SONO Corporate Center, Norwalk CT 06854
E-mail: azeem...@panzersolutions.com
Direct Line: 651-433-7040 Ext:166
Fax: 203-286-1457
http://www.panzersolutions.com/testimonials
Panzer Solutions LLC
50 Washington Street,9th Floor, SONO Corporate Center, Norwalk CT 06854
E-mail: azeem...@panzersolutions.com
Direct Line: 651-433-7040 Ext:166
Fax: 203-286-1457
http://www.panzersolutions.com/testimonials
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