.Net Developer with Production Support Experience - Fort Worth, TX

[aravindkumar canopyone]

  Hi 

Hope you doing great,

please find the below JD and share resumes.

Role: .Net Developer with Production Support Experience (No OPT EAD’s)

Location: Fort Worth, TX

Deliverables:

• Minimum 7 years of experience Support project experience with LS domain knowledge
• ITIL knowledge is a must should have worked in support engagements
• Lead the L2L3 team for a specific tower to ensure that all the applications under that tower are supported adhering to SLAs
• Interface with key application stakeholders to ensure that they are satisfied with the support services and processes that are being followed
• Ensure quality of services customer satisfaction
• Liaise with Service Assurance application managers in review of processes deviations
• User account management request User incidents and queries Focuses on proactive maintenance root cause analysis and permanent fixes to improve application stability Operational Changes 
• Design Build testing and implementation

 

Panelist Note: We are looking for resources who have worked in support engagement and who are well versed with ITIL processes. LS domain knowledge will be added advantage.

Thanks & Regards

Aravindkumar Komminenei 

Phone: 703-831-8282 Ext 2532, Fax: 703-439-2550
Email: k.ar...@canopyone.com  URL: www.canopyone.com

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