Jira Administrator - FL, Remote - 12+ months
Chandan
Kindly let me know if you have any suitable consultants for below position.-
Job Description:
Jira Administrator
FL, Remote
12+ months
No OPT/H1B
Candidates should have 5+ years of experience in Jira
This is a phone and Skype to hire.
Principal Duties and Responsibilities:
- Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Jira Roadmap Plan, Story Mapping, Backlog Prioritization, Confluence etc.)
- Develop custom templates in JIRA to manage projects, Epics, Features, Stories, etc.
- Design, develop, and administer Atlassian products (JIRA, Story Mapping, Roadmap, Confluence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace
- Create, customize and maintain small / large projects and build plans, workflows, repositories in the Atlassian tool stack
- Create, maintain and support dashboards and advanced filters for end users reporting capabilities
- Provide user management and grant user permissions using OKTA/SSO integration
- Create and maintain detailed technical and user facing documentation
- Create and maintain training video library and documentation
- Perform migrations of projects in JIRA and migrations of spaces in Confluence
- Providing consultation, support, and implementation on migration to Atlassian tools
- Conduct training for associates and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
- Troubleshoot and resolve issues as they arise with JIRA projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and community.
- Ensure that necessary system backups are performed, and storage rotation of backups is accomplished
- Provide continuous optimization for a very good customer experience
- Proactively identify areas of improvement and innovative solutions to complex problems
- Create custom post functions and triggers using automation rules in Atlassian
- Perform application upgrades with scheduled downtime and preemptive communication to customer
Essential Requirements
- Hands-on experience and subject matter expert managing Atlassian products in complex environments
- Deep knowledge of JQL, automation rules, workflows, custom fields, issue types, etc.
- Strong ability to communicate with both and technical and non-technical team members
- Experience working with Agile development process (SCRUM and KANBAN)
Education and Experience
5+ years of full-time dedicated experience in development and administration of Atlassian products (JIRA, Confluence) and environments
Regards,
Chandan Singh
Softntek Inc.
1303 W Walnut Hill Ln, Suite 320, Irving, Texas, USA, 75038
Email: cha...@softntek.com
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