ServiceNow Developer/ Service Now Admin Location(s): Carlsbad , CA OR Waltham , MA Type : contract
barjinder singh
ServiceNow Developer/ Service Now Admin
Location(s): Carlsbad , CA OR Waltham , MA
Type : contract
Project Overview: Implementation of HR Service Delivery Module within ServiceNow, including case management, knowledge management, employee document management, service portal, onboarding and transition manager, etc.
Role Scope / Deliverables: The ServiceNow Developer is a self-starter who documents, designs, and codes updates to all areas of the platform with a special focus on the HR Service Delivery Module. The Developer is keen to seek out new solutions and is able to work in a global, cross-functional team.
Responsibilities:
• Design, Development and Implementation of ServiceNow including, but not limited to: core setup, workflow administration, reporting, data imports, LDAP integration, custom scripting and third party software integrations
• Design, Development and Implementation of the HR Service Delivery module including: Case and Knowledge management, Employee Service Portal, Employee Document Management, chat, search, and Enterprise onboarding and transitions
• Performs advanced configurations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, ACLs, Client Scripts, workflows, custom tables, reports, etc.
• Reviews proposed designs with platform owner, architect, and development lead to ensure adherence to technical design guidelines
• Attends daily scrum calls and provides updates, escalates road-blocks and issues, and asks questions
• Performs peer review of code prior to functional testing
• Stays current on ServiceNow products and applicable integrated technologies.
• Works closely with ServiceNow functional team to configure and improve core and custom applications
• Develop new systems integrations and process automation
• Contributes to application and platform upgrades
• Responsible for on-call application support
• Load, Modify, and maintain data between ServiceNow and other platforms
• Create ServiceNow reports and dashboards
Key Skills:
• Certified ServiceNow Administrator
• Certified ServiceNow Developer
• Certified ServiceNow Implementation Specialist
• 3+ years working in ServiceNow Environment
• Experience implementing and supporting the HR Service Delivery module within Service Now, including Case management, knowledge management, Employee Service Portal, Enterprise onboarding and transitions
• Experience supporting ServiceNow at a company operating in Workday HCM environment
• 3+ years in a technical leadership role
• Scripting (JavaScript, AngularJS, HTML, CSS, Jelly) and Rest API experience preferred
• Experience with middleware and discovery technologies
Thanks and regards.
Barjinder Singh
Executive Recruiter
P: +1 212 389 9503 ext 1161
NY Office: 112 W 34th St, 18th Floor, New York, NY 10120
PA Office: 5001 Louise Drive, Mechanicsburg, PA 17055
Corporate: www.damcosoft.com