100% Interview -- Project Manager ISV exp. -- Austin , TX -- Share Profiles ASAP

[Prince Dhanda]

Hi

Hope you are doing well

 

I am Prince Dhanda from Alpha Silicon LLC one of the fastest growing IT staffing and servicing firm in the world.

Position  :- Project Manager ( ISV business Exp. )

Location :-  Austin, TX

Long Term Contract

Job Description :-

ISV Business Experience

1. Delivery Management
   1. Ensure seamless delivery of the projects
      1. Deploy optimum project delivery structure post transition/ migrationphase by evaluating the budget, costs, risks and staffing requirement
      2. Create quarterly project charter with well-defined weekly projecttrajectory as per the project specifications & requirements andensure 100% adherence in terms of schedule, quality, efforts and costs

• Ensure 100% compliance to Project SLA’s, information securityprotocols and etc (all customer’s contractual obligations)

1. Monitor and take appropriate actions on internal and external auditfindings to ensure no major non-compliance/ deviation from the SLA
2. Liaise between customer and internal technical delivery team todrive project health by adhering to organizational norms of projectmetrics
3. Drive various project related audits like quality, customer, ISO etcand ensure zero non-compliance

• Conduct periodic cadence with the quality team to take proactivemeasures to resolves issues/ possible escalations
• Conducts periodic cadence with Workforce Management Group (WMG) toensure 100% fulfillment as per the program/ project requirement

1. Regularly audit quality (QA) status of delivery and engage QA teamto ensure adherence to Quality Assurance standards and processes
2. Maintain project structure in Confluence & SAP in line withprevailing business requirements and norms
3. Ensure expected ramp down (ERD) compliance as committed in MSA

 

1. Client Relationship Management
   1. Engage with client to deploy opportunities to deploy multiplesolutions within/ across SLs to create a stronger value proposition forclients
   2. Conduct regular customer connects (meetings/ visits/ video-conference) and participate in Management Review Meetings (MRM) withclient management/engagement managers to understand customer’scurrent and future needs and seek feedback to improve deliverymethodology/ timelines/ resource allocation

• Identify and close early warnings on a project to avoid any customerescalations

1. Plan and conduct Quarterly Business Reviews (QBR) along withDM’s/ ADH with the client management/ leadership team to driveimprovement actions and mine for a new portfolio/ opportunity within theaccount
2. Design and monitor project performance dashboards/ reports with theclients periodically

 

1. Delivery governance across the project
   1. Create weekly/ monthly/ quarterly MIS and reports to monitor andtrack overall project
   2. Conduct periodic reviews with the delivery team on operational,quality and fulfillment parameters and new idea generation & itsimplementation on existing projects

• Identify and resolve potential risks or early warning signs onproject delivery to drive for ZERO surprise escalations and eliminateany revenue leakage

1. Escalate any deviations from the project charter to the deliverymanagers in terms of schedule, effort, cost, infrastructure from theproject charter and minimize process exceptions and such deviations fromthe actual project plan
2. Review and monitor revenue allocations/ realization to avoid OBrevenue leakage
3. Provide inputs to delivery leadership team on overall deliveryperformance parameters (project heath, utilization, realization etc) atproject/ program level during reviews highlighting any critical projectescalations and potential risks

 

2. Operational Excellence
   1. Automation Focus
      1. Perform pareto analysis as per the no. of incidents received andaccordingly identify automation opportunities and drive value addsacross the project
      2. Deploy next generation hyper automation and crowdsourcinginitiatives in coordination with Holmes RO team to enhance productivity,quality and speed of delivery

Thanks and Regards
www.alphasilicon.com Camino Real Santa Clara Town Centre Suite 1047, Santa Clara CA 95050	PRINCE DHANDA US IT RECRUITER Phone: +1 (951-541-0435)  Email Id: prin...@alphasilicon.us Hangout Id: prin...@alphasilicon.us LinkedIn: https://www.linkedin.com/in/prince-dhanda-546b2021a/