Greetings,
Hope you are doing well.
Please review the following job description please share your candidate’s resume suitable for this role..
ServiceNow Business Analyst
Location: Nashville, TN (can work remotely till this year end)
Long Term Contract
Job description
Roles and Responsibilities:
• Must have 8-9 years of experience with exposure to project Management
• Perform requirements gathering and process mapping of processes
• Minimum 5+ years of experience as BA in ServiceNow projects
• Perform design or redesign of business processes to improve operational efficiency
• Develop and maintain up-to-date technical and administration documentation
• Analyze, implement, and update processes to ensure client goals are met
• Manage multiple projects or initiatives at one time
• Facilitate or attend meetings with stakeholders, ensuring requirements and associated
· workflows meet the business needs, are technically sound and are easy to use
• Perform validation testing of new workflows prior to releasing to the customer
• Support functional testing and user acceptance
• ServiceNow Project management
• Stake holders management
• Active learner
• End to end testing of enhancements/functional testing
• Good communication skills
• Understanding of ServiceNow limitations
Qualifications:
• Rich experience in implementing all ServiceNow modules – ITSM, ITOM and HRSM
• Minimum of four years’ experience working with workflow design and business process
• analysis
• Strong proficiency in ServiceNow – administrator experience preferred
• Proven ability to effectively liaison between technical and business resources
• Proactive problem solver and active learner, who is eager to learn and contribute
• Self-starter who can run with a project after determining basic requirements
Thanks & Regards,
Abhi
TrustMinds, Inc.
1681 E Auburn Road, Suite G, Rochester Hills, MI 48307
eFax. (801)-807-3597
Email: re...@trustminds.com