Dear Secretariat,
Thank you for sharing your proposed norms for engagement, which I've pulled them out of the attached .PDF & .docx files and shared below that people in this forum can see them directly:.
Open Government Public Engagement Sessions
Be respectful: Treat all participants with courtesy and respect. Reasonable people can have differences of opinions and disagree with each other's point of view. Avoid personal insults or derogatory language directed at other participants.
Stay on topic: Stick to the agenda and avoid going off on unrelated tangents. Those that joined the meeting for a specific topical reason should have their valuable time respected.*
Constructive criticism: If you disagree, provide constructive feedback and alternative ideas.
Be concise: Allow each participant to speak without interruption and avoid dominating the conversation. Sticking to the designated time limit for each speaker or topic helps to ensure everyone has an opportunity to contribute.
Encourage participation: Promote active participation, active listening, and input from everyone, ensuring diverse perspectives are considered.
Follow the facilitator's guidance: Cooperate with the meeting facilitator and adhere to their instructions for a smooth process.
Stay open-minded: Be willing to consider alternative viewpoints and adapt your opinions when presented with new information.
Keep it civil: Remember that the goal is to collaborate and find common ground for positive outcomes.
*The Open Government Secretariat can address any concerns or off topic comments via email at
opengovernme...@gsa.gov or a private meeting can be held at the participants request.
I think this a good first proposal. I hope you will now lean into the opportunity to rebuild public trust by iterating upon them and adopting specific improvements. What's missing from this proposal, from my
perspective as a long-time moderator of online communities, is:
1) a code of conduct
that includes clear consequences for breaking the delineated norms by government staff or public participants.
Moderating a
speaker or speech at a public meeting poses obvious First Amendment challenges for a
government entity. There are offline precedents set by judges in
courtrooms, rules of order set by parliamentarians in legislatures, and
clerks in town halls that are relevant. (We've all seen political debates and town halls that were not
well-moderated in which the host failed to enforce the rules.) This work is hard, so bringing in staff who have experience with public engagement and facilitation from across U.S. government to help with a
government-wide initiative on open government may be key to the mission. If the U.S.
government should ever be successful in founding, scaling, and
maintaining a
multi-stakeholder network that attracts the attention of the press and
millions of Americans to participate, getting this right now will
really matter later.
2) A clear acknowledgement that these public meetings represent public fora at which members of public, the press, and politicians can reasonably be expected hold government officials accountable for the status of service delivery, overdue guidance mandated by law, or to raise related issues.
3) An expectation of preservation and promulgation
Any public meeting at which a government agency is updating the public on open government also has
specific considerations for norms that should also be respected. These meetings should be open by default, as they would be offline. That means that all participants should expect
their written or spoken statements to be on the record and to be represented in the archive that's then reshared with the public and press in a feedback loop. While a host
might
propose that a workshop be conducted under Chatham House rules,
for instance, imposing such a condition on a public meeting would break a
democratic norm that should always be maintained if the topic is open
government. Members of civil society must agree to this condition, just as a member of the press must agree that comments are on background or off the record first, not after. Even if the Secretariat is not formally chartered under FACA, the agency should conduct each public
meeting and its public communications in general as if they're governed under the Federal Advisory Committee Act:
https://www.gsa.gov/policy-regulations/policy/federal-advisory-committee-management
4) A commitment that each public meeting will have an opportunity for unstructured public comments. I strongly recommend that the Open Government Secretariat review, adopt,
and adapt the public comments policy of the Office of Government
Information Services at the U.S. National Archives, which chairs the
U.S. Freedom of Information Act Advisory Committee that was chartered in
2014, fulfilling a commitment in the second U.S. National Action Plan
for Open Government. Members of the public and press always have an
opportunity to ask any question or make any statement under this policy
-- within the norms defined by it:
Thank you for advancing this important set of considerations as the Secretariat considers how to move to the next stage of public engagement. I'm certain many members of this listserv can offer reflections on the proposed norms and the feedback I've offered.
Best,