Additional Job Information:
Title:
Business Analyst
Date Issued: 08/10/2026
Position Type: Contract
Location: Phoenix, AZ, United States
Description:
This posting will be closed on 8/12/26 @ 3:00pm.
Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.
HireRight must be used for Background Checks and Drug Screenings
Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews
within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.
Key Responsibilities:
Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
Translate business needs into functional specifications and work with developers to implement scalable solutions.
Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
Develop and maintain detailed process flows, data maps, and documentation.
Conduct user training sessions and support change management efforts.
Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best practices.
5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce.
Proven experience in gathering and documenting business and technical requirements.
Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules.
Ability to work with cross-functional teams in a collaborative environment.
Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps.
Excellent communication, problem-solving, and analytical skills.
Preferred Qualifications:
Salesforce Administrator (ADM 201) or Business Analyst certification.
Experience with data migration, integration tools, or Salesforce APIs.
Knowledge of reporting and dashboard tools within Salesforce.
Required:
|
Skill Type |
Skill Name |
|
Skill |
Need to have Salesforce experience |
|
Skill |
Need to have either Salesforce Sales Cloud or Service Cloud |
|
Skill |
Azure Devops or Jira Experience |
|
Skill |
Salesforce Admin certification |
Preferred:
|
Skill Type |
Skill Name |
|
Skill |
Managing Large Case Management systems |
Best Regards,
Roshini Yalaka | Resource Manager
■ direct (502) (861)-(7844), Ext- 7844
■ linkedin.com/in/roshini-y-241228233

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Need Local to AZ candidates only