Job Title: Operations Specialist, QA/Test Analyst / Functional Testing, Performance Testing, Automation using UFT/Frameworks
Healthcare experience, especially Medicaid, is strongly preferred.
Remote
12 Months,
Job Summary
We are seeking an experienced Operations Specialist with strong testing,
and production support capabilities. This role will support application
releases, change requests, upgrades, and maintenance activities while work
closely with state clients, partner modules, technical teams, and
infrastructure teams. The ideal candidate brings hands-on experience in functional
testing, performance testing, automation using UFT/frameworks, and
production issue triage in a fast-paced environment. Healthcare experience,
especially Medicaid, is strongly preferred.
Key Responsibilities
Required Qualifications
Preferred Qualifications
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Role Skills, Experience and Add ‘l Considerations Matrix |
Required / Desired |
Candidate Years of experience |
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Experience in an Operations Specialist, QA/Test Analyst, or similar role. |
Required |
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Strong hands-on experience with functional testing, performance testing methodologies, and test execution. |
Required |
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Experience with test automation tools, especially UFT, and familiarity with automation frameworks. |
Required |
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Solid understanding of SFTP file transfer testing and SOAP/REST web service testing. |
Required |
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Strong analytical and troubleshooting skills with experience in production issue triage and defect validation. |
Required |
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Experience using Splunk or similar log monitoring/analysis tools. |
Required |
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Experience responding to helpdesk queries or incident tickets related to PROD systems, with a strong sense of urgency and ownership in driving issues to resolution. |
Required |
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Excellent verbal and written communication skills; able to articulate issues, risks, and status clearly. |
Required |
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Proven ability to work across teams and manage activities in a fast-paced, dynamic environment. |
Required |
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Ability to work with minimal supervision and proactively drive tasks to closure. |
Required |
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Experience in the healthcare domain, with Medicaid experience preferred. |
preferred |
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Experience working with state clients and partner modules. |
preferred |
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Prior experience supporting application upgrades, release cycles, and production support in regulated or enterprise environments. |
preferred |
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Experience supporting release management, including coordinating builds, maintenance schedules, and deployment activities. |
preferred |