Job Title: Senior Microsoft Dynamics 365 CRM Functional Consultant
Location: Seattle, WA (Onsite/Hybrid)
Experience: 12+ Years
Job Summary
We are seeking an experienced Senior Microsoft Dynamics 365 CRM Functional Consultant to lead enterprise CRM implementations and drive business process transformation using Dynamics 365 Customer Engagement.
Key Responsibilities :
Lead discovery workshops, requirement gathering, and fit-gap analysis.
Design and configure Dynamics 365 CRM (Sales, Customer Service, Marketing, Field Service).
Translate business requirements into functional designs, workflows, and automation.
Define data models, dashboards, and reporting strategy.
Collaborate with technical teams on integrations and data migration.
Lead UAT, training, go-live, and post-production support.
Provide best practices, governance, and continuous improvement.
Required Skills :
12+ years of CRM experience with Microsoft Dynamics 365 CE / CRM.
Strong expertise in business process mapping and stakeholder management.
Experience delivering large enterprise or public sector CRM implementations.
Excellent communication and documentation skills.
Nice to Have :
Power Platform (Power Apps, Power Automate, Power BI).
Microsoft Dynamics certifications.
Thanks & Regards,
Pavan Ronanki
Delivery Manager, Siatech Solutions.
33 Wood Avenue South, Suite # 600 | Iselin, NJ 08830

[We are an E-Verify and Equal Employment Opportunity Employer with adherence to EEO policy]
