Product Analyst - Plano, TX; NYC; or DC (Hybrid)

[Praveen Jayathi]

Job Title - Product Analyst

Location: Plano, TX; NYC; or DC (Hybrid)

Visa Status: Must be USC or GC

• Support the day-to-day execution of the product development lifecycle, ensuring

features move efficiently from intake through delivery.
• Translate business and product goals into clear product requirements, user stories,
and acceptance criteria that guide engineering and design teams.
• Maintain and refine product backlogs, ensuring stories are well-defined, prioritized, and
ready for sprint planning.
• Partner with Product Managers to document product requirements, workflows, and
feature specifications.
• Facilitate alignment across Product, Engineering, Design, and stakeholders to ensure
requirements are understood and development work stays on track.
• Participate in agile ceremonies including backlog grooming, sprint planning, standups,
and retrospectives.
• Coordinate with cross-functional teams including Marketing, Operations, Culinary, and
Analytics to gather inputs and clarify requirements.
• Assist with feature validation, QA support, and release readiness, ensuring
requirements are met before launch.
• Track product work across tools such as Jira and Confluence, maintaining clear
documentation and status visibility.
• Support product performance analysis by helping track key metrics, feature adoption,
and guest behavior insights.
• Identify opportunities to improve processes, documentation, and product
development workflows to increase efficiency and clarity.

The Qualifications
• 2–4 years of experience in product analysis, business analysis, product operations, or
related roles supporting digital products.
• Bachelor’s degree in Business, Information Systems, Computer Science, Analytics, or
related field.
• Strong understanding of Agile development methodologies, backlog management,
and SDLC processes.
• Experience writing user stories, acceptance criteria, and functional requirements.
• Familiarity with tools such as Jira, Confluence, and analytics/reporting platforms.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills with the ability to translate business needs into technical
requirements.
• Comfortable collaborating with engineering, design, and cross-functional teams in a
fast-paced environment.
• Interest in digital guest experiences, hospitality, and consumer technology.

Preferred Qualifications
• Experience supporting guest-facing digital products such as mobile ordering, loyalty
platforms, or e-commerce experiences.
• Experience working in restaurant, retail, hospitality, or consumer technology
environments.
• Familiarity with product analytics tools, experimentation frameworks, or A/B testing.