​DevOps / Testing Lead - Chicago​ - (Onsite) - Need only local profiles from Chicago

[Praveen Jayathi]

DevOps / Testing Lead 

Chicago - (Onsite)

Need only local profiles from Chicago

Lead engineering delivery and testing for the ServiceNow ESM convergence, ensuring high quality, predictable development through strong DevOps practices, disciplined releases, and adherence to platform standards

Define and enforce DevOps standards for ServiceNow development, including: 

Environment strategy and management (dev/test/prod parity)

Managing update sets

Automated testing and deployment pipelines where feasible

Release and rollback discipline

Partner with development teams to ensure secure, compliant, and repeatable releases across the Golden Instance

Enforce coding, configuration, and testing standards across all ServiceNow development work

Lead code reviews and ensure adherence to OOTB-first and reuse principles defined by the Platform Architect

Define and own the end-to-end testing strategy for ESM convergence, including functional, regression, integration, and upgrade testing

Establish common quality standards and entry/exit criteria for builds, releases, and go-lives across all waves

Act as the single point of accountability for go-live quality readiness

Lead adoption and scaling of ServiceNow Automated Test Framework (ATF) for regression and functional testing

Partner with DevOps and Development Leads to embed testing into release and deployment discipline

Own defect triage, prioritization, and root cause analysis in partnership with Development teams and Architecture

Provide clear, objective quality and risk reporting to program and executive leadership