Business
Process Analyst – W2 or 1099 only
Location: Sacramento, CA (Hybrid) - Local Candidates only
Must have experience in the "Energy
industry" OR "Utility industry"
If you have any resumes that match the job description
below, please send them to recru...@kktechs.com.
Job
Summary:
- Under the general direction of
the Senior Manager, plays the role of a technical and business process
design expert and is responsible for leading business process
design/training and continual quality improvement across the
organisation.
- Supports the development of
measurement and quality improvement programs throughout the business to
distinguish the California ISO as an industry leader. Performs
complex analysis to identify process opportunities, gaps, redundancies,
and needed changes. Oversees and guides the creation and maintenance
of business process models, the development or improvement of quality
controls, and the administration of the process model repository. Develops
computer-based training material for organisation-wide change management
through frequent role-based training.
PRINCIPAL DUTIES AND
RESPONSIBILITIES
- Collaborates with leads to
develop technical/business process and quality improvement programs.
Guides project teams to enable positive change across the organisation and
drive desired improvements. Facilitates workshops in business
process and quality improvement to ensure alignment between process
owners, document processes and make improvements in business results and
corporate resilience. Serves as a change agent to effect the
California ISO commitment to quality.
- Responsible for maintaining
corporate-wide business process models and process structures using
standards. Ensures revisions to business processes are timely and reflect
best practices, robust controls and up-to-date Activity-Based Costing
(ABC) code information. Manages the SharePoint repository, including
diagrams, documents, other files, and all related metadata.
Communicates the importance of maintaining and improving business
processes across the organisation. Reviews organisational practices
and relationships, and recommends improvement efforts to gain efficiency.
- Evaluates the effectiveness of
business process controls and performance measures. Works to ensure the
adequacy of controls when documenting business processes and making
improvements. Performs analysis, supports risk assessments for priority
programs, and recommends improvements. Provides technical guidance,
applies Lean Six Sigma tools/best practices (e.g. root cause analysis),
and supports other quality efforts as needed for California ISO staff
- Develops and maintains
Computer-Based-Training content to roll out organisational process changes
and frequent training to relevant staff. Works within the Continuous
Improvement (CI) framework to manage the queue of CI requests and ensures
CI tasks are completed promptly to deliver organisational quality
improvements
- Attends business meetings and
collaborates with California ISO colleagues to develop "best
practices" policies and procedures, and to identify and resolve
issues to help create a flexible and efficient organisation.
- May perform related duties and
activities as assigned.
- Adheres to and supports the
Core Values of the California ISO.
- Adheres to and supports the
safety policies and programs of the California ISO. Accountable for
implementing the policies and procedures of the California ISO Safety
Program.
TYPICAL WORKING CONDITIONS AND
PHYSICAL REQUIREMENTS:
- Located in a comfortable indoor
area. Any unpleasant conditions would be infrequent and not
objectionable. Most of the Time is spent in a general office or
equivalent conditions, which result in little or no exposure to injury or
accident. May require quarterly or monthly travel to other office
worksites, customer locations and/or training/conferences.
- Daily time is spent sitting in
a comfortable position and with regular opportunities to move about.
Occasionally, there may be a requirement to stoop, lift or handle material
or equipment weighing up to 25 pounds. May require normal manual dexterity
and eye-hand coordination, and corrected vision and hearing to the normal
range.
MINIMUM JOB QUALIFICATIONS:
- Bachelor’s degree (BA, BS) or
equivalent education, training, or experience in Electrical Engineering,
Management or Mathematics.
Amount of Experience:
- 6 -10 years of related
experience required.
Certifications:
- Lean Six Sigma (LSS) or other
process certification(s) desired. Certified Business Analyst Professional
(CBAP) Certification desired.
Type of Experience
- Must have deep knowledge of the
Energy Industry, with specific knowledge of Electric/Utility organisations
and ISO experience highly preferred.
- Experience in process
modelling, metric development, statistical analysis, and process
improvement methodologies required.
- Experience in developing CBT
content, SDLC and Project management is strongly desired.
Additional skills and abilities:
- Understands how business
processes support energy industry regulatory requirements, corporate
strategies, System Development Life Cycle (SDLC) projects, enhancement and
defect management, and business objectives.
- Ability to provide practical
and feasible solutions to problems, keeping multiple conflicting
considerations into account.
- Excellent interpersonal,
communication, and writing skills required.
- Excellent analytical skills are
required, including the ability to communicate complex technical materials
and concepts effectively in non-technical terms.
- Hands-on experience using
modelling software (e.g. MS Visio) and best practices.
- Must be able to handle a
dynamic and changing work environment and work independently.
- Proficiency in Microsoft
Office, including Excel and SharePoint. Self-motivated,
problem-solving skills and the ability to influence others without direct
authority.
- Must be able to understand how
the California ISO business processes support business and corporate
strategies, goals and objectives. Strong communication (written/verbal),
persuasion, negotiation, multitasking and Documentation skills required,
with demonstrated attention to detail. Ability to manage
confidential/sensitive information and documents
professionally.
Best Regards,
Waseem Mohammed
KK Technologies
LLC
Mail ID: recru...@kktechs.com
Ph: 916-633-2412
LinkedIn ID: linkedin.com/in/mohammed-waseem-784796233
2377 Gold Meadow
Way,
Suite 100, Gold
River, CA 95670-4443.
<E-Verify Employer>
![]()