Skill needed
• Business Requirement Gathering & Documentation
• Stakeholder Management & Cross-Functional Coordination
• Intake & Ticket Management (Jira, Workfront, ServiceNow)
• Backlog Management & Prioritization
• Business Process Analysis & Workflow Management
• Request Triage & Execution Management
• Translating Ambiguous Requests into Actionable Tasks
• Operational Excellence & Process Improvement
• Data Accuracy & Quality Assurance
• Service Delivery & SLA Management
• Tax & Global Accounting Operations Support
• Task Tracking, Reporting & Status Communication
• Agile / Scrum Coordination
• Risk Identification & Issue Resolution
• Strong Analytical & Problem-Solving Skills
• Attention to Detail & Process Consistency
• Documentation & SOP Management
• Fast-Paced Operations Handling
• Microsoft Excel, PowerPoint & Reporting Skills
• Strong Verbal & Written Communication