Location: Greensboro, NC (Local to NC)
Experience level: 9+
Contract
JD:
Performs hands-on vulnerability remediation, patching, upgrades, and secure
configuration hardening for Voice over Internet Protocol platforms and
supporting services. Ensures voice services remain stable, secure, and
compliant with metrics and service level agreement reporting expectations.
Essential
functions
• Review Qualys Vulnerability Management findings and vendor advisories
relevant to voice platforms; define remediation approach and maintenance plan.
• Execute upgrades and patching for voice platforms, gateways, and supporting
servers as applicable under formal change control.
• Implement hardening configurations including secure administrative access
controls, protocol security, logging posture, and certificate and encryption
alignment where applicable.
• Validate service health post-change including call routing and quality;
document evidence and outcomes.
• Maintain remediation metrics including success rates, vulnerability aging,
and repeat findings; support service level agreement reporting.
Required
qualifications
• 4 or more years of direct, hands-on Voice over Internet Protocol engineering
experience in enterprise environments.
• Demonstrated experience executing production upgrades and changes with
validation and rollback planning.
• This role requires onsite work as needed. Candidates must live within driving
distance of Greensboro, NC.
Preferred
qualifications
• Hospital information technology experience strongly preferred; broader
healthcare experience preferred.
• Certifications highly desirable: Cisco Certified Network Associate Voice,
vendor platform certifications, or equivalent.
Work
schedule expectations
• Participation in scheduled maintenance windows as required.
• This role requires onsite work as needed.
Udit Kumar| Talent Acquisition Specialist
Amaze Systems Inc
USA: 8951 Cypress Waters Blvd, Suite 160, Dallas, TX 75019
Canada: 55 York Street, Suite 401, Toronto, ON M5J 1R7
D: +1 (469) 293-9509
E: udi...@amaze-systems.com| www.amaze-systems.com/
USA | Canada | UK | India
Amaze Systems is an Equal Opportunity Employer (EOE), and does not discriminate based on age, gender, religion, disability, marital status, race and also adheres to laws relating to non-discrimination on the basis of national origin and citizenship status.