How does Urchin measure visits?

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Matthew

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Feb 9, 2010, 9:12:03 AM2/9/10
to Urchin Software from Google - help forum - Urchin 6
Does anybody know how Urchin measures visits? How is a visit
defined? Can a visit time out due to inactivity? My logs contain
session IDs from our authentication systems - might Urchin be looking
at those, or will it always use its own method?

Any help would be gratefully received. I'm using the UTM tracking
method.

Thanks,

Matthew

Jeremy Aube

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Feb 10, 2010, 7:43:02 AM2/10/10
to Urchin Software from Google - help forum - Urchin 6
Hi Matthew,

For the UTM method, the end of a visit occurs when a visitor either
closes the browser or does not register any pageviews for 30 minutes.
Urchin 6 does not use session IDs for tracking purposes; the only
options are UTM and IP+User-Agent. The IP+User-Agent method only uses
the 30 minute timeout to determine the end of a session, as it has no
way to detect that the browser has closed.

Jeremy Aube
http://www.roirevolution.com/urchin

Matthew

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Feb 10, 2010, 8:20:49 AM2/10/10
to Urchin Software from Google - help forum - Urchin 6
Thanks very much, Jeremy, that's very helpful.

Matthew

On Feb 10, 12:43 pm, Jeremy Aube <ja...@roirevolution.com> wrote:
> Hi Matthew,
>
> For the UTM method, the end of a visit occurs when a visitor either
> closes the browser or does not register any pageviews for 30 minutes.
> Urchin 6 does not use session IDs for tracking purposes; the only
> options are UTM and IP+User-Agent. The IP+User-Agent method only uses
> the 30 minute timeout to determine the end of a session, as it has no
> way to detect that the browser has closed.
>

> Jeremy Aubehttp://www.roirevolution.com/urchin

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