Bentley Build Quality
Karon Howey
If we look at the reviews on carbuyer for the Bentley Continental Coupe, they are mixed. There are quite a few low star ratings when it comes to reliability, and there is an emphasis on the cost of the repairs as well. But then there are others that say that the car is great and have awarded it five stars for reliability.
Now, how reliable are these surveys? Because some might say that more people give a response if they are unhappy about something than if they were happy. Which is true in a sense, you are much more likely to know about a bad experience than a good one.
In this section of our article, we look at three main competitors and take a look at which is more reliable of the three. In this case, we put Bentley against other luxury heavy weights, Porsche and Aston Martin.
Great to hear the broad spectrum of ownership experiences. While I am doing my research into the Bentley Flying Spur as I am considering a purchase I am reading reports of engine gasket leaks as well as well as issues with turbo oil pipes. I must say if this a known problem it seems concerning that Bentley has not addressed the engineering problem. On a platform that is owned by VW this should be simple to do. Your thoughts?
Bentley, being part of the VW Group, does have the resources to address engineering challenges, but specific issues may require case-by-case attention. Customer experiences vary, so thorough research and expert advice by our Vehicle Specialists will guide you in making an informed decision. For more support on finding the perfect Bentley for you, get in touch on 01903 255000.
I am driving a 2020 Bentley GTC. I was just 1/2 year out of warranty when the air-condition failed. A repair would have cost $27500 (no joke). After I protested, Bentley fixed it for free. Also because I just bought a Bentley SUV. It was a major undertaking to fix it as the windshield had to come out and be replaced as it brakes when you take it out. Also the entire dash board had to come out to access the 16 air condition motors.
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To create our rich red-brown Liquid Amber veneer, an exhaustive two-year search led the team to the Mississippi wetlands, where the American red gum tree grows. We only use one of these trees if it falls naturally, and a new one is always planted in its place.
To enhance its natural beauty, we filled the open grain, knots and cracks of the wood with recycled copper, in a process inspired by the Japanese art of Kintsugi. The resulting Copper Infused Riverwood adds to the inspiring tranquillity of the cabin.
The refined comfort of a Bentley is due in no small part to the high quality of the leather used throughout the cabin. This is thanks to a process that begins long before the hides reach the factory in Crewe. It starts with cattle that graze at high altitudes in Northern Europe, where insect bites that cause blemishes are less likely to occur.
A special tanning process follows, allowing the hides to retain their natural leather aroma, reminiscent of classic Bentley interiors. Sections of the hide with high natural elasticity are reserved for curved areas such as the seats, ensuring the ideal finish in every part of the cabin.
For the doors, we collaborated with another Scottish leather maker, Bridge of Weir, to create an ultra-soft nubuck leather with a metallic finish. An innovative hand-spray process allows the copper-coloured surface to blend seamlessly into the curving metal around it, while hand-buffing reveals the beauty of the leather underneath.
As Bentley moves into its second century, our commitment to sourcing high-quality, sustainable materials is as strong as ever. We will continue to combine the fine leather, wood and metal for which Bentley is renowned with innovative new materials and finishes, to create cars that provide refined comfort in a tranquil space.
Bentley maintains accreditations with the New England Commission of Higher Education (NECHE) and Association to Advance Collegiate Schools of Business (AACSB). In the fall of 2022, Bentley was re-accredited by NECHE for a 10-year period. AACSB accreditation was attained initially in 1989 and reaffirmed in 1995, 2005, 2010, 2015, and 2020. Bentley also holds AACSB accreditation for its accounting program.
As part of the re-accreditation process, Bentley University completed its most recent NECHE Self-Study process in February 2022. A copy of the institutional self-study report can be accessed here. To review the formal document sent to NECHE, a request can be made to Erin Kelley, associate dean of assurance of learning and accreditation.
Bentley holds both AACSB Business and Accounting Accreditations. AACSB business accreditation signals to the world that an institution has met the most rigorous standards of excellence in business education. Institutions that have earned the AACSB accreditation seal demonstrate that they are committed to upholding and advancing the quality of their programs, both at the undergraduate and graduate levels. The Accounting Accreditation is a supplemental accreditation for schools with an elevated quality assurance system for their accounting program.
If one car brand screams class, sophistication, and luxury, it has to be Bentley. The British automaker was founded by W.O. Bentley, who had been putting his custom-made aluminum piston heads into the engines of French imports, helping them win races and break speed records. When World War One broke out, he lent his engineering prowess to the war effort, helping design airplane engines made with his unique alloy. Once the war was over, he was able to start his own automobile manufacturer, and Bentley Motors was born in London.
The Bentley motor company came to be owned by Rolls Royce (through some secretive, unscrupulous means), and eventually, both were bought by Volkswagen. Still, the commitment to performance and upscale design has remained. But with the history of a brand like Bentley and the quality of a brand like Volkswagen, you might wonder, are Bentleys reliable? In this case, the whole is less than the sum of its parts, as Bentleys have pretty low reliability.
Due to the high maintenance cost and the common mechanical issues with Bentleys, they can depreciate pretty quickly, resulting in listings under $60,000 used. This might seem tempting, but if you want a reliable luxury vehicle, several similar options, from Lexus, BMW, Audi, etc., are much more reliable and less expensive to maintain.
This provides precise control over the suspension, allowing users to select different driving modes tuned for comfort, performance, or balance. Unfortunately, these air suspension systems are more prone to breaking down. At best, damage to an air suspension may result in a stiffer ride that handles turns a little worse and feels less like floating on a cloud and more like riding a wagon to Oregon.
If one of the struts springs has a leak or gets damaged and has to be repaired, you can expect to pay at least a thousand dollars to replace it. With independent struts on each wheel, problems with the air suspension can be quite costly to deal with.
While not the most expensive issue to repair, premature wear and tear on the brake hoses can be a severe issue that frequently comes with Bentleys. The brake tube is the flexible conduit connecting the rigid brake lines to the brake calipers so that a light press of the brake pedal can stop a massive speeding automobile.
Most brake hoses are designed to last six to ten years but might last even longer than a decade, depending on how a car is driven and its environment. But the brake hoses of Bentleys are known to wear out before five years. While not the toughest or most expensive repair, driving with worn-out brake hoses can be dangerous.
Engines and transmissions are precise, complex systems, so while problems with these can be expensive and infuriating, it at least makes some sense when something goes wrong. But you would think something as simple as power windows would be a no-brainer. But the windows have tended to be a problem lately with Bentleys.
For example, Bentleys are recommended for oil and filter change every 10,000 miles. Every visit to the dealer will likely cost you $600 for oil and filter change, but the overall costs may vary by dealership.
Another example is your brake pads. Since Bentleys are performance-oriented vehicles, your brakes need to be in the best condition. Depending on your model, you may spend as much as $1,300 for the front and rear pads.
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