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Channing Arther

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Aug 5, 2024, 5:12:00 AM8/5/24
to upllanmiage
Ibought the program MacKeeper about a month ago, because I was told that it was a good antivirus program, but recently I have been reading online that it is actually just the opposite. I don't know much about these things, so I have probably been very naive about this.

Until I read your post, I've never heard of anyone paying for his product. It's available free online. Too, I have never read anything good about this product, and I can't imagine anyone telling you that it's "good". It is malware, and it fills your computer with ads, and prevents normal computer operation. Regardless, you can use "Malwarebytes", available free online, to eradicate Mackeeper.


from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.


How can I save my Adobe Creative Cloud email and password to avoid retyping it every time I sign myself out from another computer? I don't want to have to type my login credentials ever again and want it to be saved into my computer's keychain. Mac and/or PC please.


It appears the latest update of Sophos has a virus/malware in it. By buying MacKeeper I was able to remove the Sophos Program and it's non-functioning Uninstaller. This has allowed me to use Safari without the pop-up every 3 seconds, but my machine is still buggy. I cannot open Chrome, Word, Excel, many websites or any of the other programs I need daily. Sophos has no Mac support, and nobody has responded to this query for help. My only conclusion is that Sophos neither knows much about Mac or wants to help or support Mac Users. This is very sad. It's even more astonishing to discover that my first Mac virus was carried into my machine on the back of an anti-virus program. Now that's a first - an antivirus that IS a virus.


I can assure you that Sophos has excellent support for our Mac product for our business customers. We offer a free version of our security software to the Mac community, and its highly regarded as a quality product. But "free" also means we can't afford to offer interactive technical support for it. So we provide this forum, hoping the community will support each other (similar to other free software communities).


On a system that has no Sophos software install, all of those commands will return empty results. Assuming you really have removed our software, then your computer crashes cannot be blamed on our product.


None of the commands I've listed above are harmful to your computer (they simply show information about your running system). If you aren't familiar with the Terminal, or aren't familiar with the commands I've listed above, then I can provide more detail.


...the pop-up every 3 seconds, but my machine is still buggy. I cannot open Chrome, Word, Excel, many websites or any of the other programs I need daily. Sophos has no Mac support, and nobody has responded to this query for help.


You post 'pop-up', 'buggy' and vague problems with opening applications (they don't open?, open with an error? open then error and close?). Who can help with that! Hang on...where is it...I had that Ouija board around here somewhere....darn it, nope can't find it.






I does sound like you're peed off and fed up and I would be too if a piece of software screwed up my Mac and I knew for def. that it was that software. However I think you're aiming your temper at Sophos when it's not their fault. If your Mac was running sweet before you installed SAV and immediately blew up after the installation then sounds like it could be SAV. However without knowing what else was running on the computer, where the installer came from, what the checksum of the download was...you can't blame Sophos. Plus there could have been malware on the computer and SAV gets installed and the malware - in its death throes - damages the machine (guessing - who really knows now).


Here's the thing... your company shouldn't make a product that only you have an admin password for... the end user should be able to modify your silly antivirus... after removing your product by force, all my USB drivers became corrupted. You didn't package an uninstaller or at least one I could find for the trial version of endpoint, and after nearly losing my machine today, I was able to restore to a time when I still had sophos on my system. I cannot run the risk of losing an entire day again trying to get rid of your crappy malware.. so... if anyone at Sophos is reading this.. call me at +19012884700 so we can properly get this removed from my machine... without losing USB functionality or corrupting GUID tables.. thanks!


Your situation is very odd indeed, as we do not install a special administrator password - our installer and GUI software requires you to enter your own personal administrator password (the one used to administrate your Mac). Due to the (very good) design of OS X, our software *never* sees your administrator password. And I really mean *never* sees or reads it. Every time we prompt for administrator rights, we are doing it through the standard OS X system which performs the actual password entry and verification.


I am very skeptical that simply attempting to remove our software would corrupt your system in the ways you've described. We have always and will always install the removal program at the same time as the rest of the software. Any administrator can run it (it does prompt for your Mac's administrator credentials as described above). Simply run the remove program. Most of the time you don't even need to reboot. For the Home Edition, its installed into the /Applications directory. Find it and run it.


Sophos has not done any of that on the many machines I've installed it on. (note: the intercheck process can occasionally take over the processor, which is what I'm looking into right now. But that's different.)


If anything, it's MacKeeper screwing up your Mac. And if it hasn't yet, it will. Just do a search for "mackeeper site:discussions.apple.com" If you like its A-V, that's because it's the absolutely free Avira, which they've "borrowed" (maybe they have some deal with Avira--I have no idea), and for which you're now paying.


If you're a Mac user, you've probably heard of Mackeeper at some point. In the past, Mackeeper has had a somewhat questionable reputation, with many users reporting aggressive advertising tactics and questionable marketing claims. However, recently Mackeeper has undergone some major changes, including being acquired by a new company. With these changes in mind, it's worth taking a fresh look at Mackeeper and evaluating whether it's a useful utility for Mac users.


In this review, we'll delve into the features and functionality of Mackeeper, examining what it can do and how well it performs. We'll also address some of the concerns that users may have had in the past, such as whether it's safe to use and if it's worth the cost. We'll explore the new features and improvements that have been made, giving you a comprehensive understanding of what Mackeeper has to offer.


Whether you're a seasoned Mac user or new to the platform, this review will provide you with all the information you need to decide if Mackeeper is right for you. We'll give you an honest, unbiased assessment of the utility, so you can make an informed decision about whether to add it to your Mac toolkit. So, let's get started!


Mackeeper is a security software with features broadly categorized into four areas: Cleaning, Performance, Security, and Privacy. It was originally developed and distributed by a company in Ukraine, named Zeobit. In 2013, Kromtech Alliance Corp, a Germany-based IT investment and development company, purchased Mackeeper from Zeobit.


At the end of 2019, Clario Tech, a London-based security & privacy company, acquired Mackeeper and its operations from Kromtech. Since then, Clario has taken over the development and distribution of Mackeeper.


Mackeeper initially gained a reputation for its aggressive advertising tactics, which included pop-up ads and claims that it was necessary to fix problems on Macs. Some users reported that they had difficulty uninstalling the software or that it caused issues on their computers. These factors led some people to believe that Mackeeper was malware designed to harm or exploit a computer.


In addition, there have been various reports and accusations over the years of Mackeeper using deceptive marketing practices, such as claiming to find problems on a user's computer that didn't actually exist.


In 2014, a class-action lawsuit was filed against Mackeeper on behalf of a Pennsylvania resident, alleging that the company had falsely identified security and performance problems on computers in order to sell its full version for $39.95. The lawsuit sought $5 million in damages. Mackeeper agreed to pay $2 million into a fund for those seeking a refund, but not admitting fault, which is common in such settlements.


On December 13, 2015, White-hat hacker Chris Vickery discovered a 21 GB trove of MacKeeper customer data while searching for openly accessible databases on Shodan, a specialized search engine that looks for anything connected to the internet.


In 2019, Mackeeper was acquired by Clario, a cybersecurity company. Clario has a good reputation in the security and privacy industry and this acquisition proved to be the turning point for the Mackeper brand. After the acquisition, Clario took steps to improve Mackeeper's reputation. Below are some notable updates since Clario took over Mackeeper:


Notarization is a process that Apple uses to check software for malicious content. It helps protect Mac users from installing harmful apps and provides a warning if an app has not been checked. Any Mac app that is distributed via channels other than the Mac App Store must be notarized by Apple in order to be used on any version of macOS. This ensures that the app is safe and secure for users to install.

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