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This position requires full Spanish fluency
Remote work opportunity: Work from the comfort of your home!
Description
As a Bilingual Customer Service Representative, you’ll learn insurance inside and out through our paid training and the continuous support of your team and supervisor. You’ll show our customers the value and security that comes with being insured by GEICO. Our Customer Service Representatives use compassion and attention to detail to exceed the expectations of our policyholders.
Qualifications & Skills: - Excellent verbal and written communication skills in English and Spanish
- Outstanding customer service skills and/or experience
- Solid computer, grammar and multi-tasking skills
- Ability to work comfortably in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
Required for Remote Work:
- A quiet workplace so you can focus on delivering excellent service to our customers
- Must live in a location that can leverage an existing high-speed internet service
- Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
- Minimum download speed 25 MB/s, preferred download speed 50 MB/s
- Candidates must provide and meet all technical requirements prior to the first day of training
- Associates must meet performance standards to work remotely