Career Services
Click here to learn more and apply.
Please send your résumé to the career team at careers...@uplifteducation.org before applying.
Please contact PSC Recruiters with any questions, Jessica and Kaylee at psc_h...@plano.gov
To review the complete Public Safety Communication Specialist job description click here.
Description
The Public Safety Communication Specialist is an entry-level position, and the answering point for all 9-1-1 and non-emergency Police/Fire/Medical calls made within the city of Plano, Texas. Public Safety Communication Specialists are initially trained as call-takers, and must be able to accurately enter calls for service using a Computer Aided Dispatch system and must be able to control stressful situations in a calm and concise manner while performing multiple tasks. After approximately six months, the Public Safety Communication Specialists are radio channel trained to become Police, Fire or National Crime Information Center (NCIC) Dispatchers.
What you need:
- To be at least 18 years of age
- Knowledge of telephone skills related to a multi-function phone or PBX system
- To type 35 word per minute
- Availability to work a variety of shifts as assigned including days, evenings, nights weekends, holidays and overtime as needed
- A high school diploma or GED
- To be a US Citizen
What happens next:
- Complete online application through plano.gov/jobs
- Complete Criticall testing
- Complete a Personal History Statement
- Panel interview
- Polygraph exam and psychological evaluation
- Background investigation
- 1-Hour observation and final interview with department manager
- Hearing, vision, color-vision tests, physical/medical evaluation