Downgrade 5 Room To 4 Room

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Nina Zahra

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Aug 3, 2024, 5:28:03 PM8/3/24

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face the mountains and sunsets. They're also quieter.

Lucky, surely you knew that the Pulitzer is housed in a series of ancient (for Amsterdam) canal houses and that the hotel had to mold itself around the quirky architecture. I guess it would fall under the category of "charming." But it's not me as I'm 6'4" and fairly claustrophobic.

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When I upgraded the software from CE9.12.4 to RoomOS 10.3.3.X everything came back up (Crestron 4K switcher, Clickshare, Apple TV and Touch10), but an error on the TV displayed "Camera Not Connected", even though I could see the self preview when enabled on the Touch10.

I rolled software back to CE9.14.7, but still the same error message "Camera Not Connected" even though I could still do the preview mode and see the room. I finally rolled the Room Kit Plus back to CE9.12.4 and everything is back to 100% and camera connected right away.

Recently, I had to register the device with WebEx due to certain requirements. As a result of this registration, the system underwent an automatic upgrade from version 9.14 to ROOMOS 11. Currently, the codec is running on RoomOS 11.7.1.6. However, I am encountering a challenge with the registration process when attempting to connect the room 70 with Cisco Unified Communications Manager (CUCM). Although the system displays successful registration with CUCM, it consistently shows a "Calling Disabled" status.

Upon further investigation, I have realized that my existing solution does not include a Cisco WebEx Edge deployment. Given this situation, I believe that downgrading the system's version to RoomOS 10 on-prem OR version 9.14 could potentially resolve the issue and allow for successful registration and activation of calling features.

Generally speaking, RoomOS 11 can register to CUCM just fine. And if you had the endpoint registered to Webex Control Hub you have the Cloud Device Registration license. That works with Webex Edge for Devices.

Reviewing your description, I agree with Jonathan, you should factory reset it and then register to CUCM. If you didn't do that it's probably got a setting or two that's still looking for the cloud connection. You should not need to downgrade the software, I have literally hundreds of endpoints running 11.7 registered to CUCM 11.5 and they all work.

Like others said it depends on a hotel and, as you visit a certain property more, you kind of figure out most convenient rooms for your routine. At a Sheraton that I frequent, I don't push for suite upgrades because the layout is not very convenient, it's close to the ice machine/elevator, and my most important preference there is being on the same floor of the lounge.

Funnily enough, I stayed in this hotel--and by the look of it, possibly even the same room facing the garden--just last week. Wonderfully unique property, although the fitness center leaves a bit to be desired due to the economy of space.

First upgraded, then downgraded,then upgraded and finally downgraded.
Spending the most of this year at the Park Inn, Sandton , Johannesburg, check-in is usually very un eventful, just until I checked yesterday.
Because of different issues with the room, and location of room i ended up requesting a downgrade, which they tried to change to an upgrade by re-configuring the room... after changing room I ended up in a really nice room, which...

Only twice. Both times in Paris, because the bedroom was on a different level than the W.C.
The Pavillion de la reine, and The Crillion. Both times front desk thought I was eccentric... But who wants to break there neck in the middle of the night whilst taking a wee...
This REALLY falls into firstworldproblems :))))

I usually request a downgrade at a Four Seasons. So often I am greeted with an enquiry of whether I would like to upgrade for a $ cost. My response now is to enquire how much $ cost I would save if I downgraded from the category I had booked?

Stuck in Atlanta when all flights cancelled on 9-11-01. Was upgraded to the top suite (incredible!) at the Westin Peachtree....on the top floor of the tallest building in downtown Alanta. Given the unknowns of the day asked for a room between the 3rd and 6th floors....just in case. Paranoia at the time, yes.

Hmmmm... that hotel looks TERRIBLE compared to the Andaz. Would never stay there!
And yes, many times I have downgraded if the room just doesn't make sense. In some hotels I know already to ask for a lower type room. Sometimes I have found the layout of standard suites much better than thousand-dollar presidential ones. So it truly depends!

I have done 2 IC trips with an RA friend in the last 18 months. In both cases, the double upgrade he got was to a room that was smaller than my AMB upgrade, just notionally more prestigious. In both cases we agreed my room was better.

Hmm. Not so much a 'downgrade,' but yes, and generally equal trade. In this case, please remember that you are in A'dam, with lots of serious rebuilt/remodeled antique buildings as hotels - not ground-up new construction. Frankly, I rather ENJOY the modern use of the classic features of very old buildings in Europe's older central cities. I usually travel solo and don't spend a lot of daily time in the room for other than daily functions and sleeping. Yes, that 'family' room was a waste, but (based on the pix) find no fault with the smaller substitute that you received. (And, as you certainly know, the published Rack Rate for any room has little to do with how well it may suit one's needs and interests; uprated charges don't mean much.) I guess it is fair to say that you prefer modern facilities and with lots of fluff and amenities. My taste leans toward older, classical maturity, modern, always functional plumbing that may not appear so and understated amenities that highlight gentile service rather than glitz or the 'right brand' of body wash. In the older, classic hotels of Europe's central cities, I'd rather not see a TV, and I've been known to piss and moan loudly when charged for internet access. Just my quirks. Why? All of those preferences are likely because I'm about 2.5X your age. Yes, different strokes...
In fairness to your apparent taste for services and amenities designed for the fast-moving folks of your generation, I certainly do enjoy access to 'Club Level' services at times. I've been known to request a slightly lesser rated room in exchange for Club access, especially if some measure of breakfast is available. I've also been know to raise enough (very polite) HELL about Internet access that they usually give it to me without charge.
So, to answer your direct question about requesting a "Downgrade," YES. Airlines engage in little, usually no negotiation over fees and services. In the hotel industry, it is quite common, even without status. If always conducted quietly and politely, the smaller the hotel, the better the results. IMO, room downgrades are always swappable for some of the services that are important to me. Your miles may vary!
[[Of course, these unpredictable arrangements are far different from those made with the two tiny Guest Houses that have had my Spring Vacation business for 25+ years. Those places have become close to family visits where a little money changes hands. I never quibble about prices or services with those folks. Even when their fares increase a bit every few years, they are a bit embarrassed to ask. Two, very different worlds.]]
The bottom line with hotels seems to be ask for what you need, release what you do not need and find a price that it satisfactory to both sides of the desk. That policy tends to be less effective with mega-chains and one of several reasons that I do not push the hotel points programs. Medium and smaller hotels have wiggle room; the better of the class know their guests well, even without points programs. If one shops with care and takes the time to establish the personal relationships, points, programs and 'free nights' become a bit silly. It has worked for me and for many years. If one is easy going, more interested in being welcomed with warmth and can use a bar of soap more than once, the opportunities expand. a lot.

At the Mandarin Oriental in Las Vegas. It's a beautiful, tranquil hotel with flawless service. But! The MOLAS' location means all of the premium "Strip - View" rooms look out over the tackiest section of the Strip. The hotel now knows to downgrade me to one of the "Cityscape" rooms, which face the mountains and sunsets. They're also quieter.