Shark Robot Disconnected From Wifi

[Yaima President]

Ive scoured the internet and forums for several days and can't find a specific match on this scenario. Upfront, I am pretty sure I know what the problem is, but I don't understand why it gets there when it does. My Orbi is an RBR40 and two satellites on covering three floors of my house and outside patio area. Setup has worked great for almost two years with no complaints from the family.

So, I bought this Shark Robot IQ . I read reviews and knew I had a 2.4 Ghz with Orbi, so no problem on that requirement. I set up the Shark Robot IQ via the Iphone app and Shark robot connected perfectly. I scheduled through the app a run through the house - no problems. About day or two after all this, I lost connection to the robot. So, as instructed by Shark, I turn off the robot, turn it back on, put it back on the dock - poof - wifi is back up and running. I tell the robot to clean - no problem. It runs through the main floor of the house and docks back to the station. Next day, I notice the robot is disconnected again.

That's when the hunt for a solution began and found issues with mesh networks. The problem I have doesn't seem to match most problems I've found. I actually do connect to the wifi and never have issues while running the vacuum on wifi. I've even left the house and checked on the robot while away on my iphone and it still is running on wifi. I've moved a satellite around, I've tried various changes to Orbi settings, and the same results occur. The iphone always connects to the 5 ghz band and robot obviously hooks up to the 2.4 ghz band, so the two are obviously communicating despite the band variance.

I am defeated at this point and raised the white flag. I've not reached out to Shark yet although I have a feeling they will point the finger back at the mesh network. I am not about to crack the Orbi and split the SSID as it seems to defeat the purpose of the mesh network. I'll likely just keep flipping the switch and running the vacuum that way as a minor inconvenience. I just wanted to hear from the forum on what explanation could it be that all is connected for a period of time and then just drop off like it does.

If you have an old router sitting around (even a wireless g/n one, the shart doesn't transmit much data), connect it and run it in AP (access point) mode. Just put the AP on a different ssid/wireless so it doesn't interfere with the orbi.

I have a Shark Robot Vacuum (and a Lab so it is necessary). It will not connect the sharkclean app to wifi through my iPhone 14. I tried for so many hours (with Shark IT help, apple help and even verizon help) it will not connect. I had to borrow a friend's phone to set it up. it was working fine and just disconnected again, and again will not connect. 2 questions has anyone figured out how to make this work? (I do not have a VPN and have 2.4 internet available that everything else connects to just fine). OR..is there a different brand of robot vacuum that you have and were able to connect to your wifi using the iphone 14? I can't believe Shark hasn't fixed this yet...but here I am

If you find yourself encountering issues with third-party apps or a particular website or product, reaching out to the respective app developer, or manufacturer can be a helpful step in resolving the problem.

When contacting either the app developer or the manufacturer, be sure to provide specific details about the problem you're facing, including any error messages, screenshots, or steps to reproduce the issue. This information will help them better understand and resolve the difficulty you're experiencing.

However, this is an ordinary problem that can arise due to different reasons but commonly indicates poor network signals or incompatible bandwidth. Nonetheless, like any other digital gadget, Shark cleaning devices require proper care and maintenance for optimum performance and to avoid Shark robot vacuum disconnected from WiFi issues.

Therefore, in this post, we will delve into the exploration of the reasons for this issue and provide you with effective resolutions to fix it. So, stay focused and read this brief guide to unveil the mysteries behind this problem.

Generally, users face two types of Shark robot vacuum disconnecting from WiFi issues. Firstly, the connection frequently drops off and secondly, it does not connect to the network at all. So, to troubleshoot both issues, we share some primary methods below:

To fix the technical glitches and bugs, reboot the vacuum and router one by one. For this, unplug the devices for at least 30 seconds and then plug them back. Check now if the Shark robot vacuum disconnected from WiFi error is fixed or not.

If you have selected WEP or WPA2 security options, then the Shark robot vacuum disconnected error arises due to security concerns. So, opt for the WPA3 or WPA2 AES instead of TKIP for your existing router network. It will encrypt the network and connected devices as well.

Sometimes, disconnectivity issues occur if your smarty vacuum is not connected to the wireless network. Similarly, you need to check the router network signal strength and reconnect the vacuum by visiting the app.

Physical objects like mirrors, furniture, cordless phones, etc. create network interruptions and connection drop-off is common. Therefore, remove these objects around the networking device or relocate your router for better connectivity to the Shark vacuum.

Occasionally, the vacuum firmware is creating issues in network connectivity. So, it is necessary to update the vacuum firmware. To begin with this, open the Shark Clean app and access the admin panel. Visit Settings>Firmware Update>Update. For more info regarding the same, approach us on our website.

All in all, the information we share with you will surely assist you with the complete information regarding the Shark robot vacuum disconnected issue. Here, you understand the causes of this problem and methods to troubleshoot it. Similarly, if still seeking more information regarding the Shark vacuum, then must stay in touch with us!

Disclaimer : This website belongs to a third-party firm, owned and operated independently. Any use of products, trademarks, services and brands are just for general guidance . This website has no association or certification with any of the companies unless specified.

I just recently purchased a 4 camera Arlo system last Thursday. Everything was working fine until my internet went out and they ended up replacing my cable modem. The modem is also the wifi router. Do I need to go through the setup process again so the base station can work with a new wifi router? I can't find any settings where I can just change the network it connects to. Should I just delete the base station and start over?

I'm having the same problem. I just got a new router. I disconnected the arlo base from the old router hooked it up to new router and it has now dissapeared. I tried the system reset all lights turned amber than the power light turned green and all other lights off. What do I need to do to get the system back and running?

Can you verify that the cable works properly by using it on another device/computer or try a different cable? Does the new router's port indicate that the base is connected (via its LED indicators on the port)? Does the router show the base has an IP address? What brand/model router? Some folks outside the US seem to have had equipment supplied that needs to be configured to allow Arlo to work properly. Have you made any changes to the router's settings such as port blocking?

Thank you for responding. I actually switched back to the old router because I rather have slower internet but with cameras. The system still didn't work with the old router. Changed cables that didn't work, the internet works on everything else just not the base. Netgear has been good about helping me figure this out and they believe something is wrong with the base station so they're sending me a different one. Hopefully that will work.

Hello, I bought this system about 4 months ago and it worked great. I just was upgraded to fibre optics to my house and we got a 5-Port Gigabit Desktop Switch (D-Link). Now only the power light on the Arlo stays green and the other lights are off. I tried the rest, unplugging and plugging back in. I also tyried changing the port it was plugged into on the Switch, to no avail. The lighst are green for the other devices plugged into the switch, buit the one that the arlo plugs into stays amber....no matter which port I plug it into (tried them all). please help

I have no problem plugging into a switch. You don't mention trying a different cable which you should do. Also, try temporarily taking the cable from the router to the switch and plug it into the base and/or move the base to the router.

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.

Be sure to select a 2.4GHz network for all Shark robots.If there are duplicate SSIDs, confirm that the MAC address associated with the SSID corresponds to the Wi-Fi Access Point. The instructions for finding the MAC address will be in the Administration section of the Wi-Fi Access Point user manual.

An issue known as band steering occurs when both the 2.4GHz and 5GHz networks have the same SSID. This can cause connectivity issues when setting up connected devices. We recommended giving the networks separate names to prevent band steering problems.My robot repeatedly drops its Wi-Fi connectionIf your robot frequently loses its W-Fi connection, it may mean that the Wi-Fi signal is not strong enough in the area where the robot drops its connection.

Router placement makes a big impact on robot connectivity. Try placing the router centrally, so coverage is uniform throughout the house.Areas of bad coverage, or dead zonesEven with centrally placed routers, there could be some dead zones around large metal objects, like refrigerators or stoves. You can often identify those by using your smart phone to search for available networks in areas where the robot disconnects. Check the signal strength of available networks in those areas compared to other areas in your house.

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