Wd Smartware

[Paulette Dzurilla]

Irecently got a Western Digital MyBook external hard drive to enable Time Machine. It has its software installed on a "virtual CD" called "WD SmartWare" which shows up on the desktop any time the drive is plugged in. Since I will use this virtual drive only very rarely, how can I hide it from the desktop, while allowing other CDs to show up?

but VCD didn't work until I changed the security preferences, which I had to do with the smartware to get rid of the password. Then after VCD worked, the My Book was still read only, so I used the smartware which was still installed to erase everything already on the drive, and then it finally worked like an external hard drive is supposed to and was read and writable (and then I deleted the smartware software I had installed on my computer)

I just plugged it in to one of my system. Then I booted that system up to an Xp install CD and then when given the option from the CD as to what hard-drive I wanted to install to I chose the MyBook and deleted the partition and then formatted it using the Install cd. Once tha formatting was done, I then canceled the CD boot and restarted my system. Now I have a clean MyBook with nothing on it at all, just like the darn thing is supposed to be.

Second, on Linux, I ran palimpsest (a disk management utility w/ a GUI) removed all visible partitions and chose Format drive -> Master Boot Record -> BSD. I then chose Format drive->don't partition.

You have to copy it to your hard drive to run it (otherwise, it gives you an error message saying as much), and once you've done that, you just run it and follow the prompts. Each time you go through the process, it will alternate between being visible and being hidden.

Note: This software is the same software that you can download as mentioned in other answers... In this answer, I'm just pointing out that a version of it (though presumably it may not be the latest version, and therefore you may want to download it) exists on the "virtual CD" already, which you can copy and run.

Thanks very much Craig. They contacted me and although problems on my hard drive are still giving me problems with Wdsmartware they loaded another program that will do my back up for me so all is well.

Thank you, Trancer. I was contacted by the support department. [Deleted[ was knowledgeable and helpful. After thoroughly checking some potential Windows 10 issues, it turns out it was AVG Antivirus preventing it from starting. An exception was created in AVG for wdsmartware.exe and it starts and runs fine now.

I have the same problem with one exception there is NO error message. When I start WD Smartware the Icon remains on the screen for 3 or 4 seconds and then disappears. I have reinstalled the system several times and I noticed that the problem occurred after I installed WD Utilities. Also WD smartware is not shown in Taskmanager/start-up.

My passport ultra has worked since 2017. Yesterday (11/2022) I updated the latest (Windows 10) WD Drive Utilities and WD Backup. Then just like you, when I clicked on WD Smartware, the icon came up on for a few seconds and then nothing. Have you or anyone else found a solution for that problem. Thank you.

Is there a Unix partition in My Book Live drive, besides the windows partition?

I ask because some of the folder security settings in my window folders show, root (unix user\root) and share (unix group\share) in addition to Everyone and Nobody??? Where does WD shareware store the backup files?? Is there any way to view the drive map from the dashboard? How can I manually restore any hidden WD smartware backup files if I deleted the WD smartware program and then reinstalled it?

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