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Juanjo Pollreisz

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Aug 2, 2024, 8:44:17 AM8/2/24
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recently received the 4k stick and have no problems with all my streaming channels except for Netflix. Netflix will not load properly and constantly gives UI-800-02 error code. Tried deleting app, reinstalling, factory reset, all other options, nothing works. Netflix works fine on my other roku devices and smart tv's. roku said they would call me back, but no response. anyone else find a solution for this ?


i constantly get error UI-800-02 when i try to start Netflix on my Roku 4k streaming stick. No issues with it running on older roku devices that i have on other televisions. all applications work just fine, except Netflix. Called Samsung, they said it was Netflix, so called them. Netflix said it was Roku and when i called Roku they said that they needed to investigate and would get back to me within 24 hours. Unfortunately no one got back to me.

I've tried that multiple times and Roku support has had me perform perform factory reset, delete the application, reinstall application, turn everything off turn everything back on multiple times, Netflix still shows the same error and support had me provide the internal error codes. They indicated they would respond within 24 hours, but that time has come ne and gone with no resolution or contact.

We appreciate the time and effort you've put into resolving this Netflix issue. Please note that since this issue is specific to Netflix, we suggest contacting their customer support team, Netflix ContactUS, for further assistance and clarification. It's important to know that the majority of content on the Roku platform is provided and managed independently by the streaming channels' providers.

I contacted netflix, who told me to call Roku as the problem only occurs on the Roku ultra 4k stick. I provided the error codes to Roku support, but no one has followed up. Passing the buck back to Netflix doesn't help. I called Netflix who had me call samsung, samsung had me call roku, initially, roku had me call netflix who in turn told me to call roku. roku finally admitted there was a problem with the roku ultra 4k stick but no one is taking 'ownership' of the problem to get it resolved.

Please get someone in roku technical team to review the information provided to roku support and of course, if they need more data, i would be happy to share the entire page that shows all the error data on the roku device.

as a side note, others have had to uninstall/reinstall, or reset their roku device to get it to work with netflix, but none of their resolutions work for me. the fact that they experienced the same errors and after doing the above got their device to work properly demonstrates that the problem is with roku not netflix.

Ubuntu's minimal installation (20.04 and previous versions) doesn't come with one or some codecs required for streaming Netflix. It's not an issue with the web browser (Firefox, Chromium, etc), nor with DRM, since it comes activated by default these days.

I am just not sure exactly witch of it's dependency libraries solves the problem.
At Ask Ubuntu Question 1237114 the solution is attributed to libavcodec-extra.Actually, I think libavcodec-ffmpeg-extra56, witch is a dependency of both ffmpeg and libavcodec-extra, is where relies the solution. Didn't try it alone though.

Searching for this error code, D7111-1331, at Netflix Help suggests that I disable any interfering Chrome extensions. In response to that, all extensions were disabled. No change. Anyone else seeing this on your machines?

Just noticed it on the current latest build of Edge Chromium - Version 77.0.235.4, same as @T0RL0C, though it could have been an issue before that. I've also tried disabling and removing all extensions but this doesn't work :(

I was checking the Example Solution for the Netflix App and I noticed that the list of recommendations given by the app can contain the same movie/or TV show more than once.
I believe this happens because the searchTypeList function uses randomNumber to select 5 items (we run the loop 5 times) from the filteredTitles list, and it is possible to get the same number multiple times.
I thought this can be easily fixed by adding one line of code inside the second loop, right on the bottom. This is: removeItem(filteredTitles, index);
With this change, after each item is selected from the list and added to the variable output, it is removed from the list. Thus, there is no way we can get it again.
The next time we click the pickBtn, we call the searchTypeList function and the list gets populated again.
I have run the app several times and I think this works.

Well, it turns to out that for several of the combinations typeInput - ratingInput, we get either empty lists or lists containing only one item. This happens when selecting the TV Show option in combination with the following ratings: G, PG, PG-13, and R.

I had suggested to add removeItem(filteredTitles, index); to avoid having repeated titles among the 5 suggestions. This works well if the list has 5 or more than 5 items. If the list has less than 5 items, we will get an error message. This is because we are trying to remove items from a list that does not have them.

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Like many people nowadays, binge watching series after series on Netflix has become the norm. Quite frequently I'd come home from work, have tea, then chill out with Netflix (not to be confused with Netflix and chill). On an average night, I'd watch at least 3 episodes of something, 4 if my eyes could handle it, head to bed, then rinse and repeat all through the week.

As enjoyable as it can be watching some of the brilliant content Netflix has to offer, have I actually gained anything from all this? Other than keeping up to speed with what my friends are all talking about, no, not really.

After being told about an online learning centre called Treehouse, I signed up for their 7-day free trial and got started. What I didn't realise though is that I would now find myself binge learning the basics of HTML and CSS. I thought I'd start out by devoting about an hour a day to my learning. But just like Netflix, I ended up spending hours watching the tutorial videos and completing the code challenges and quizzes. I must have spent about 10-12 hours bingeing on code across my Saturday and Sunday, successfully completing the first track "How to make a website".

This was in no way a chore. As I have a thirst to learn new things each day anyway, building on the coding skills I already had was extremely enjoyable, and without sounding like too much of a geek, pretty fun.

I still have 5 days left in my 7-day trial so my focus is now on the "CSS Basics" track. I'll no doubt continue with my learning beyond the 7 days and be learning even more code very soon. I'm just getting going!

Still in this configuration page, you can set the switch to be automatic whenever you enter a given site, in the Permanent Spoof List option in the left. Click it, fill the domain field with www.netflix.com and choose the name you gave to the new user agent - in my case, Netflix - in the dop-down menu.

With the pipelight plugin, a wrapper that allow Firefox to use Silverlight, in a HP laptop with a core i3 and intel HD video connected via HDMI to 1080p HD TV, full screen playback is choppy and the CPU stay at 100% usage.

Excellent writeup brunomcl - thanks for your work and documenting this.
As an update Netflix now allow Chrome + Linux, so the user-agent switch is no longer required. Chrome 39 on OpenSUSE 13.2 seems to work well.
Cheers, Joe.

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date While my Firefox is always up to date, can you help me further. Thanks in advance from Trimmy.

Neither Netflix nor Disney+ work after this latest Firefox upgrade. (And I have read on other chats that Hulu and others are also not working, getting error codes when the previous version of Firefox worked fine.) There is clearly an issue with this upgrade to accommodate the new Mac M1 chip. However, if you do not have this latest Mac processor, something has gone wrong in connecting with streaming services for those of us on the previous generation Macs.

I have the same problem. I have found references to loading Rosetta. this is not the language learning program but some sort of patch for programs that were written for the intel version of the mac which is now running the new Apple chip. However, without a specific window coming up asking you to load rosetta and a button to push to do so there is no easy way to do this. I have found a reference to running scripts in a command window but this is not for the standard user. I have seen this issue with the Firefox browser but it is not apparently an issue with the Safari browser. No surprise that Safari is an Apple product.

Hey Everyone it is sweet of you that you try to help me. But I have a Windows 10 Laptop From Acer, so the Apple computer help isn't much use. Because don't have an Apple computer. I want to help me and also thank you very much for your tips.

I keep getting an error code on Netflix error code - tvq-pb-101(5.6.1) i have contacted Netflix and they say its an issue at sky's end. I never had this problem till I went though sky for Netflix! Also it works on every other device except my main sky q box.

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