Dear Ancestry.com member,
You may have noticed that we experienced a technical issue with the Ancestry.com family trees system yesterday. It has now been resolved so you can once again access your family tree on Ancestry.com.
We’re working hard to reduce the chances of this situation happening again. As always, the information in your online family tree is safe and secure.
We apologize for any inconvenience you may have experienced while we worked on our system yesterday. Thank you for your patience – and for being a valued member of Ancestry.com.
Sincerely,
The Ancestry.com Team