Licenses and gRPC Status: Connect Failed

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Felipe Lohnefink

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Nov 16, 2018, 8:41:52 AM11/16/18

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Hi, Arsen.

I have updated the trial license files for GSR and GSS. I stop having the License Expired error but I am still not able to use GSS and GSR. That is the exact point in the Log where things start to get ugly. In that Warning of the gRPC.

9204 MRCP/2.0 187 SPEAK 1^M

9205 Channel-Identifier: 6bf17946cf2544d4@speechsynth^M

9206 Content-Type: text/plain^M

9207 Voice-Name: pt-BR-Standard-A^M

9208 Content-Length: 37^M

9209 ^M

9210 Olá.

9211 2018-11-16 11:24:05:719440 [INFO] Assign Control Channel <6bf17946cf2544d4@speechsynth> to Connection 172.29.102.12:1544 <-> 172.29.101.63:39079 [0] -> [1]

9212 2018-11-16 11:24:05:719477 [INFO] Process SPEAK Request <6bf17946cf2544d4@speechsynth> [1]

9213 2018-11-16 11:24:05:719527 [INFO] Start Async Synth: encoding=1, sampling-rate=8000, language=pt-BR <6bf17946cf2544d4@gss>

9214 2018-11-16 11:24:12:043883 [WARN] gRPC Status: Connect Failed<6bf17946cf2544d4@gss>

Can you help me understand what is going on? Does it have anything to do with the new licenses? Where can I find more information about this warning?

Right after that I get this Error on the Log file:

9214 2018-11-16 11:24:12:043883 [WARN] gRPC Status: Connect Failed<6bf17946cf2544d4@gss>

9215 2018-11-16 11:24:12:043985 [INFO] Process SPEAK Response <6bf17946cf2544d4@speechsynth> [1]

9216 2018-11-16 11:24:12:044041 [INFO] Send MRCPv2 Data 172.29.102.12:1544 <-> 172.29.101.63:39079 [110 bytes]

9217 MRCP/2.0 110 1 407 COMPLETE^M

9218 Channel-Identifier: 6bf17946cf2544d4@speechsynth^M

9219 Completion-Cause: 004 error^M

9220 ^M

9221

9222 2018-11-16 11:24:12:046529 [INFO] TCP/MRCPv2 Peer Disconnected 172.29.102.12:1544 <-> 172.29.101.63:39079

I tried a couple of things to solve this but none of them did.

I even looked in the GSS Manual and found this line of configuration in my umsgss.xml file:

Do I also need a new license from the Google API?

Any help would be great.

Thanks!

Arsen Chaloyan

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Nov 16, 2018, 12:47:06 PM11/16/18

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Hi Felipe,

You do not need to update your Google credentials. I see that gRPC connection to the service could not be established. Assuming the access to the service is OK, I would suggest to check the date/time on your server, which needs to be strictly synchronized; otherwise TLS handshake to the service will fail.

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