UNIMRCP Ports

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Phani Kumar Venigalla

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Oct 25, 2022, 2:25:54 PM10/25/22
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Hi Arsen,

We are installing new implementation that requires all ports/protocols that UNIMRCP and Lex bot uses.

Thanks,
Phani.

Arsen Chaloyan

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Oct 28, 2022, 2:49:28 PM10/28/22
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Hi Phani,

The AWS Lex V2 API uses TLS 443 port for HTTP/2 connections. This is the only outbound port that needs to be open for the Lex plugin to access the service.

As for the internal communication with the IVR, the following ports are used and can be configured based on your requirements:

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Venigalla, Phani Kumar

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Oct 28, 2022, 3:24:02 PM10/28/22
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This is Great Arsen, This is exactly I am looking for.

 

Are there any additional ports required to communication from VVB(MRCpv2) to UNIMRCP? Or Just 1544 port enough?

 

 

 

Thanks,

Phani Venigalla

Architect, System Software -IVR

O +1 512 .418.7862 , M +1 720 375 3349

TTEC values: Act as one. Lead every day.

Reach for amazing. Seek first to understand.

Do the right thing. Live life passionately.

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From: uni...@googlegroups.com <uni...@googlegroups.com> On Behalf Of Arsen Chaloyan
Sent: Friday, October 28, 2022 2:49 PM
To: uni...@googlegroups.com
Subject: Re: [UniMRCP] UNIMRCP Ports

 

Hi Phani, The AWS Lex V2 API uses TLS 443 port for HTTP/2 connections. This is the only outbound port that needs to be open for the Lex plugin to access the service. As for the internal communication with the IVR, the following ports are used

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Arsen Chaloyan

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Nov 4, 2022, 3:10:08 PM11/4/22
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Hi Phani,

All the mentioned ports are used between VVB and MRCP server, including SIP, MRCPv2 and RTP
You would typically need to install VVB and UniMRCP server in the same LAN. The latter will communicate with LexV2 API over the public network via TLS 443.

Venigalla, Phani Kumar

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Nov 4, 2022, 3:18:38 PM11/4/22
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Thank you Arsen,

 

My IT team looking for installing UNMRCP in AWS where Lex Bot exists currently do you see any issues with that? I proposed installing UNIMRCP and VVB in same network as you suggested.

 

Currently we are designing direct connection from CVP/VVB  to UNIMRCP-> Lex Bot, However customer asking if we can use API’s to communicate with CVP/VVB with UNIMRCP-> Lex voice bot API’? with secure connection? Is possible to do that?

 

 

Thanks,

Phani Venigalla

Architect, System Software -IVR

O +1 512 .418.7862 , M +1 720 375 3349

TTEC values: Act as one. Lead every day.

Reach for amazing. Seek first to understand.

Do the right thing. Live life passionately.

ttec.com

 

 

From: uni...@googlegroups.com <uni...@googlegroups.com> On Behalf Of Arsen Chaloyan
Sent: Friday, November 4, 2022 3:10 PM
To: uni...@googlegroups.com
Subject: Re: [UniMRCP] UNIMRCP Ports

 

Hi Phani, All the mentioned ports are used between VVB and MRCP server, including SIP, MRCPv2 and RTP SIP TCP/UDP 8060 MRCPv2 TCP 1544 RTP UDP [5000. . 6000) You would typically need to install VVB and UniMRCP server in the same LAN. The latter

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Arsen Chaloyan

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Nov 4, 2022, 3:26:05 PM11/4/22
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> My IT team looking for installing UNMRCP in AWS where Lex Bot exists currently do you see any issues with that?

No issues.


> I proposed installing UNIMRCP and VVB in same network as you suggested.

Good.

 

> Currently we are designing direct connection from CVP/VVB  to UNIMRCP-> Lex Bot, However customer asking if we can use API’s to communicate with CVP/VVB with UNIMRCP-> Lex voice bot API’? with secure connection? Is possible to do that?

The communication between UniMRCP and LexV2 endpoint is always secure. As for VVB and UniMRCP server, then, no TLS is not supported and should not be required. If needed, you may create a secure connection (VPN) between VVB and UniMRCP server.


Venigalla, Phani Kumar

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Nov 4, 2022, 3:55:54 PM11/4/22
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Great Arsen, this is very helpful information , Than you for quick response.

 

Thanks,

Phani Venigalla

Architect, System Software -IVR

O +1 512 .418.7862 , M +1 720 375 3349

TTEC values: Act as one. Lead every day.

Reach for amazing. Seek first to understand.

Do the right thing. Live life passionately.

ttec.com

 

 

From: uni...@googlegroups.com <uni...@googlegroups.com> On Behalf Of Arsen Chaloyan
Sent: Friday, November 4, 2022 3:26 PM
To: uni...@googlegroups.com
Subject: Re: [UniMRCP] UNIMRCP Ports

 

> My IT team looking for installing UNMRCP in AWS where Lex Bot exists currently do you see any issues with that? No issues. > I proposed installing UNIMRCP and VVB in same network as you suggested. Good. > Currently we are designing

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Venigalla, Phani Kumar

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Nov 8, 2022, 4:23:04 PM11/8/22
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Hi Arsen,

 

What are the Pros and Cons to have the UNIMRCP server and VVB in the Local LAN vs UNIMCRP and Lex on AWS?

 

What are the pros and cons having Licensing server  vs Licenses inside the UNIMRCP server itself for Lex and Poly plug-ins ?

 

I appreciate your response.

 

Thanks,

Phani Venigalla

Architect, System Software -IVR

O +1 512 .418.7862 , M +1 720 375 3349

TTEC values: Act as one. Lead every day.

Reach for amazing. Seek first to understand.

Do the right thing. Live life passionately.

ttec.com

 

 

From: uni...@googlegroups.com <uni...@googlegroups.com> On Behalf Of Arsen Chaloyan
Sent: Friday, November 4, 2022 3:26 PM
To: uni...@googlegroups.com
Subject: Re: [UniMRCP] UNIMRCP Ports

 

> My IT team looking for installing UNMRCP in AWS where Lex Bot exists currently do you see any issues with that? No issues. > I proposed installing UNIMRCP and VVB in same network as you suggested. Good. > Currently we are designing

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Venigalla, Phani Kumar

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Nov 8, 2022, 4:31:12 PM11/8/22
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Hi Arsen,

 

It would be great if you point me where do I get  the server specs for LAB  and Prod UNIMRCP server configuration document Amazon Lex and Poly.

Arsen Chaloyan

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Nov 12, 2022, 1:23:14 PM11/12/22
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Hi Phani,

> What are the Pros and Cons to have the UNIMRCP server and VVB in the Local LAN vs UNIMCRP and Lex on AWS?


Efficiency.

 

> What are the pros and cons having Licensing server  vs Licenses inside the UNIMRCP server itself for Lex and Poly plug-ins ?


With node-bound licences (no license server used), the licenses are made for specific nodes and are not transferable to other nodes. With the use license server, the licenses can be checked out from any nodes. It is also possible to have a common pool of licenses with a subset of licenses being checked out from each node.

Arsen Chaloyan

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Nov 12, 2022, 1:23:24 PM11/12/22
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The attached doc would be the closest match to what you need. For the lab use, even a very lightweight VM running one of the following Linux distributions will do
  • Red Hat (CentOS) 7 or 8
  • Ubuntu 18.04 or 20.04 LTS

AWSTranscribeHardwareRequirements.pdf

Venigalla, Phani Kumar

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Nov 14, 2022, 11:06:49 AM11/14/22
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Great, Thank you for response Arsen.

 

 

Thanks,

Phani Venigalla

Architect, System Software -IVR

O +1 512 .418.7862 , M +1 720 375 3349

TTEC values: Act as one. Lead every day.

Reach for amazing. Seek first to understand.

Do the right thing. Live life passionately.

ttec.com

 

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From: uni...@googlegroups.com <uni...@googlegroups.com> On Behalf Of Arsen Chaloyan
Sent: Saturday, November 12, 2022 1:23 PM
To: uni...@googlegroups.com
Subject: Re: [UniMRCP] UNIMRCP Ports

 

Hi Phani, > What are the Pros and Cons to have the UNIMRCP server and VVB in the Local LAN vs UNIMCRP and Lex on AWS? Efficiency. > What are the pros and cons having Licensing server vs Licenses inside the UNIMRCP server itself for Lex

Venigalla, Phani Kumar

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Nov 14, 2022, 11:06:57 AM11/14/22
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Great, Thank you for response Arsen.

 

 

Thanks,

Phani Venigalla

Architect, System Software -IVR

O +1 512 .418.7862 , M +1 720 375 3349

TTEC values: Act as one. Lead every day.

Reach for amazing. Seek first to understand.

Do the right thing. Live life passionately.

ttec.com

 

PTO Alert : 11/21 to 11/27, 12/24 to 12/30

 

From: uni...@googlegroups.com <uni...@googlegroups.com> On Behalf Of Arsen Chaloyan
Sent: Saturday, November 12, 2022 1:23 PM
To: uni...@googlegroups.com

Subject: Re: [UniMRCP] UNIMRCP Ports

 

The attached doc would be the closest match to what you need. For the lab use, even a very lightweight VM running one of the following Linux distributions will do Red Hat (CentOS) 7 or 8 Ubuntu 18. 04 or 20. 04 LTS On Tue, Nov 8, 2022 at 1: 31

Venigalla, Phani Kumar

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Nov 14, 2022, 11:10:12 AM11/14/22
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Hi Arsen,

 

In this document mention TLS port 8443 and I think you mentioned 443 in previous conversations.

Are both ports used?

 

Thanks,

Phani Venigalla

Architect, System Software -IVR

O +1 512 .418.7862 , M +1 720 375 3349

TTEC values: Act as one. Lead every day.

Reach for amazing. Seek first to understand.

Do the right thing. Live life passionately.

ttec.com

 

PTO Alert : 11/21 to 11/27, 12/24 to 12/30

 

From: uni...@googlegroups.com <uni...@googlegroups.com> On Behalf Of Arsen Chaloyan
Sent: Saturday, November 12, 2022 1:23 PM
To: uni...@googlegroups.com

Subject: Re: [UniMRCP] UNIMRCP Ports

 

The attached doc would be the closest match to what you need. For the lab use, even a very lightweight VM running one of the following Linux distributions will do Red Hat (CentOS) 7 or 8 Ubuntu 18. 04 or 20. 04 LTS On Tue, Nov 8, 2022 at 1: 31

Arsen Chaloyan

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Dec 22, 2022, 8:20:12 PM12/22/22
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Well, Phani. 8843 is used for WebSocket interface with AWS Transcribe API. 443 is applicable to AWS Lex and Polly APIs.

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