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Sebasten Lizarraga

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Aug 2, 2024, 9:48:50 AM8/2/24

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For more information about that channel's features and functionality, you'll want to contact Netflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

Sorry dude.. but this isn't a solution....Roku did an update on 3801GL last April 9... and after that i cant view some of the movies on Netflix... tvq-pb-101 (5.2.4)
Troubleshoot I have done
1. Netflix plays fine on my Laptop with the same network with the Roku Device
2. Restart Roku many time
3. Remove / Added Netflix many time
4. Try to connect Roku on another network and Netflix still not working properly
5. Rebooted my Network many time
6. Netflix plays fine on my Laptop with the same network with the Roku Device
7. Netflix plays fine on my Laptop with the same network with the Roku Device
8. Netflix plays fine on my Laptop with the same network with the Roku Device

@RokuMary-F
Already contacted Netflix and they got no problem on their side...
We already done all the troubleshoot.
The error only shows on Roku device....so the problem was on your device.. after it was updated last Apr. 9, 2021...

Roku guys are you even reading the posts on this thread? im having the same issue done TS steps gazillion times already and nothing worked!! talked to multiple netflix chat support and they all tell you is that someone from the netflix research team will contact you. You guys need look for solution because it was your device that dont work all factors considered!

I have a SONY Bravia KDL-32WD757 at home. NETFLIX was working fine until last week, when it started to show error tvq-pm-100 (5.2.102) with the following message: "We're having trouble playing this title right now. Please try again later or select a different title"

Now, I tried every single solution i could find on the internet. Updated the firmware with the USB because the automatic update ignored the latest version. Tried to restart the TV as in pulling out the power cable, waiting 5-10 minutes and putting it back. Refreshed the internet content. Did a factory reset.

Well, first nothing worked, that's why I wrote here. But as nobody could give me an answer, out of desperation I've tried the suggestion from Netflix again a week ago I think. The one with Restarting the Smart TV.

Oh, and just in case, check if You have the newest drivers not just with the TV, but manually on the Sony website. For me the TV didn't find the newest firmware automatically. Had to update it with a USB manually.

Welcome to the Apple Support Communities. It looks like you're having trouble getting audio from your iPad. If the issue is occurring regardless of the app, see if the steps in If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support help, as it addresses issues with audio on your device.

Ever since I updated my iPad mini 4 last week to 15.4.1 my Hulu would not play any shows or movies on my iPad. Now it will play but with no sound. Hulu works on all other devices. All other streaming services work perfectly on my iPad.

For iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

I was really hopeful that this would work for me- made sense- however tried it to no avail. My Hulu doesn't even want to play. That was an issue prior to trying this fix. It will spin for a long time then say "we're having trouble playing this title". Oh brother! Really renders my Ipad or my Hulu subscription obsolete! Thanks for trying!

I have the same issue. Some times I have sound using my headphones but that isn't consistent either. I have talked with folks at HULU and they say they are aware of the issue and are working on it. I asked for a refund for the days this has been going on and they granted me the credit. I am about to call again and request they do this once again as it's now happening beyond the credit given date. Call HULU. You can google for their phone number or live chat. It's like getting into Fort Knox like most companies nowadays, but keep trying. I hope the fix comes soon as I, too, think Hulu is one of the best.

Test the network connection by playing other videos on Netflix or another streaming platform. If they don't work fine, you need to troubleshoot the issues and improve your network. Restart the network hardware or improve network quality if necessary.

To check if your account is the problem, try logging out of Netflix and logging back in. If this doesn't work, try signing out of all devices that are using your account. You can do this by going to Netflix's website, clicking on your profile icon, selecting Account, and then Manage Devices. This will deactivate your account on all devices, and you can sign in again on the ones you want to use.

To check if your device is the problem, try restarting your device and see if that fixes the issue. If not, you can try clearing your system cache and freeing up some storage space on your device. This will remove any temporary or unnecessary files that may be causing errors or slowing down your device.

To check if the video is the problem, try playing a different title on Netflix and see if that works. If it does, then the video you are trying to watch may have some issues. If the video is downloaded, you can try deleting it and downloading it again. This will ensure that the file is not corrupted or incomplete.

To check if Netflix is the problem, you can visit Netflix's Help Center or Down Detector and see if there are any reports or alerts about Netflix's status or performance. If there are, then you may need to wait until Netflix resolves the issue or contact Netflix's customer service for an update. If there are not, you can try reinstalling the Netflix app on your device. You can also try using a different browser or device to access Netflix and see if that works better.

While the methods above can help you fix Netflix having trouble playing titles, they are not always guaranteed to work or prevent the problem from happening again. Sometimes, the best way to avoid Netflix having trouble playing titles is to watch videos offline.

This means that you can download or backup your favorite Netflix videos to your computer and watch them anytime, anywhere, without worrying about network, account, device, video, or official issues. To do this, you need a reliable and powerful tool like HitPaw Video Converter.

If you choose the Video Converter option, click on the Add Files button and import the Netflix videos that you have downloaded. Alternatively, if you choose the Video Downloader option, copy and paste the URL of the Netflix video that you want to download.

This comprehensive guide showed how to fix Netflix having trouble playing titles in 2024. You can try the various methods suggested above, such as checking your network, account, device, video, or official issues. Besides this, you can also watch Netflix videos offline using the HitPaw Video Converter. This powerful and easy-to-use video converter tool offers a reliable solution for downloading and watching Netflix videos in high quality and fast speed anytime, anywhere, without worrying about any errors or interruptions.

I installed Sophos XG about 3 weeks back. Until last Thursday I had no problems with the device. I haven't had a chance to dive in and tweak it to better protect my home network but that is for a different discussion. Right now my problem is the inability to use Netflix. It started Thursday night and I just assumed it was the internet or Netflix having issues so I just went to bed. Friday it was giving me the same error. It will login to Netflix (on any of my tv's, xboxes, blu-ray players, ect) with no issues but when you click play it says it can not play this title right now. If I plug in my cheep Belkin router everything works great.

Please remember I am new to the sophos interface and am still learning. Is there a way I can exclude netflix traffic from any sort of filtering?? I usually consider my self pretty good with technology but the way sophos is setup I can't find the correct place to put an exclusion.

I put the netflix rule at the top, so that it triggered before the general rule. Web log shows direct hits to IPs rather than domains, I wonder if things are different because I'm in Canada? I know Netflix has different content for each country, but I'm not sure how their network infrastructure plays out to assist that. Here's a screenshot of the web log for the Roku device (works if I turn off web filtering, of course):

I noticed that the /24 shown above (209.148.214.0/24) is owned by my ISP (Rogers, one of the big three in Canada) - I added that IP range to the netflix rule and things are now working. It appears my ISP is playing a little DNS magic with connections to Netflix.

While it has its ups and downs, Netflix will always have a special place in our hearts. From its preservation of beloved movies and TV shows to its compelling original content, the streaming service is still kicking after all these years. But even polished, streamlined applications have hiccups here and there, and Netflix has its fair share of common errors. These bugs, for the most part, have simple solutions with fairly minimal required effort from the user.