North Bihar Power Distribution Company Limited is a public sector undertaking (PSU) controlled by the Government of Bihar. It was formed on 1 November 2012 under section 14 of the Electricity Act of 2003, and is the successor to the erstwhile Bihar State Electricity Board.[1]
The company has an infrastructure facility in its operating area with 246 power system stabilizers, 506 power transformers, 139 33 kV feeders, 825 11 kV feeders and around 20,900 distribution transformers of various capacities.[2]
The company encompasses an area of 21 districts of northern Bihar further divided into 29 divisions: Araria - I, Bagha, Bairagania, Barauli, Barauni, Barsoi, Begusarai, Bettiah, Chhapra, Darbhanga, Forbesganj, Gogari, Gopalganj, Hajipur, Katihar, Khagaria, Mahnar Bazar, Motihari, Narkatiaganj, Purnia, Ramnagar, Revelganj, Samastipur, Sitamarhi, Siwan, Sonpur, Sugauli, Kishanganj, Madhepura, Raxaul.[3][4] Catering to the power requirements of around 1.8 million consumers in 2012.[2]
Bihar state power holding company limited is in within the bihar its running two power stations North bihar power distribution company limited(NPPDCL) and south bihar power distribution company limited(SBPDCL).it is divided in to the zones/area.
For name change in bihar there is no online application you will have to go personally in the office for applying electricity (EB) meter name change in many states there are provision to apply online by submitting some required information like CA number Electricity bill registered mobile number etc but in bihar you will have to go personally in the office you can find your zone/area by clicking following link. i am sharing the offices address for the same for different zones.
applicants can find their repective divisions by clicking above link then collect the application form from the office and filled it properly and submit along with the required documents. what are required documents?you can find below ?
Working with the state-owned electricity distribution companies in Bihar, EPIC-India and J-PAL South Asia are testing an innovative group incentive program that links the amount of electricity supplied to groups of industrial and residential consumers to their overall performance in paying for the electricity they consume.
The experimental design of the project targets reducing electricity losses in order to expand power supply. A group incentive scheme was initiated by power distribution companies in Bihar in collaboration with EPIC-India researchers and other collaborators, which rewarded bill payments at the feeder level with improved supply and, similarly, disincentivized non-payment.
The primary objective was to ration better, recognize that non-payment was a collective action problem, and to try to change the social norms about payment, including low-level collusion and collective problems.
While the work on analyzing data (primary and administrative) from the study continues, the distribution companies have expressed interest in continuing to implement and monitor Revenue-Linked Supply Scheme themselves in study districts. The researchers are assisting them in achieving this.
Around 15 lakh power consumers, across 35 districts of Bihar, including those in Patna, have neither received their energy bills for the previous month nor are they able to pay their bills already generated, following a technical snag in one of the two post-paid billing servers of the north and south Bihar power distribution companies in the state.
The snag has affected at least 5-6 lakh consumers under the North Bihar Power Distribution Company Limited (NBPDCL) and 10-12 lakh consumers in the South Bihar Power Distribution Company Limited (SBPDCL) across 63 towns in 35 districts, excluding Muzaffarpur, Gaya and Bhagalpur, said officials.
Consumers, whose energy bills of the previous month had been generated, have not been able to make the payment due to the snag. This will pinch the consumers as they would not only lose the rebate, which the discoms extend for timely payment of energy bills, but also have to pay delayed payment surcharge (DPS) for payment after the due date. The discoms are yet to take a decision on waiver of DPS on energy bills in this case, rued consumers.
Efforts to reach the top brass in the Bihar State Power Holding Company and the two discoms proved futile. Sanjeevan Sinha, managing director, SBPDCL, and Arvind Kumar, SBPDCL general manager (revenue) did not respond to phone calls or text messages.
You can run into a number of unfamiliar words when you read through your electricity bill as I do every time. But it is crucial to understand each of these concepts. There are a few that you must be familiar with. The "Consumer Number" is one of these phrases I am familiar with. This guide is about the CA number full form.
CA stands for contract account number in its entire form and I got to know it when I went to pay the bill. It's a one-of-a-kind number assigned by each power company. Your power bill can be viewed and paid using the CA number. Basically, it's the identification number that your utility company uses to identify your energy connection and its specifics. It goes under different names in different states. Consumer ID, Consumer number, Customer ID, Account No. are all terms used by some businesses.
The consumer ID or account number of electricity bills is mentioned differently by different distribution companies (Discoms). It's usually found in the bill's upper part. Now we'll look at NBPDCL and SBPDCL bills to see where the CA no in electricity bill can be found. There are two types of provisions in Bihar. One is for rural areas, while the other is for cities.
CA number is written on the bill that arrives at your house. If the bill is printed in Hindi, you can accept the customer number as the CA number. If the bill is written in English, the CA number must be included. If you can't find your CA number, you can get it by looking up your former customer ID number online.
When you choose your district's name, you'll be given the option of selecting a division. Make sure you choose the correct division, and then enter your CA number. If you fill out all of the fields correctly, your bill will be paid; otherwise, it will be placed on hold.
North Bihar Power Distribution Company Ltd (NBPDCL) is a public sector utility company responsible for the distribution of electricity in the northern region of Bihar. Established on November 1, 2012, NBPDCL operates under the Government of Bihar and serves over 1.8 million consumers across 21 districts.
If you have any complaints regarding the power supply services of NBPDCL, you can register a complaint with the electricity board through multiple channels. These include the toll-free customer care number, email, WhatsApp, and the online complaint registration web form.
Please note: For the violation of consumer rights by NBPDCL, you can also lodge a consumer complaint to the National Consumer Helpline (NCH), a national consumer protection authority of the Department of Consumer Affairs or Consumer Commission (NCDRC).
If your previously filed complaints are not resolved by customer care, sub-divisional offices, or the Internal Grievance Redressal Cell of NBPDCL within 30 days, you should escalate your concerns by lodging a grievance with the Consumer Grievance Redressal Forum (CGRF) of the North Bihar Power Distribution Company Limited at your zonal/circle offices.
As per state regulations and the Electricity Act of 2003, the Electricity Ombudsman serves as a quasi-judicial body in Bihar. This independent entity handles disputes between consumers and electricity licensees.
If you find the decision from the Consumer Grievance Redressal Forum (CGRF) of NBPDCL unsatisfactory or if your complaint remains unresolved within 30 days, you may escalate your case to the Electricity Ombudsman (EO).
In case you remain dissatisfied with the decision of the Ombudsman, you have the right to further appeal to the Bihar Electricity Regulatory Commission (BERC) or even to the Appellate Tribunal for Electricity (APTEL), if applicable.
Within just a few years, North Bihar Power Distribution Company Limited (NBPDCL) has made significant progress in improving its operational performance. The utility, which was incorporated in 2012 following the unbundling of the Bihar State Electricity Board (BSEB), reduced its aggregate technical and commercial (AT&C) losses from nearly 59 per cent to 33 per cent in September 2015.
Notably, Muzaffarpur is being supplied electricity through the distribution franchise mode since November 2013, with Essel Utilities being appointed the franchisee for a period of 15 years. As of September 2015, it was serving around 0.25 million consumers in the area.
NBPDCL has a varied consumer mix in its energy sales. Its total electricity sales for 2014-15 stood at 5,004 MUs, of which domestic rural consumers accounted for the highest with 23 per cent, followed by domestic urban consumers (20 per cent), industrial consumers (10 per cent), commercial consumers (8 per cent) and agricultural consumers (2 per cent). Interstate sales and franchisee sales made up the remaining.
NBPDCL inherited several challenges after separating from the erstwhile BSEB, with AT&C loss levels of 59 per cent, delays in the release of new connections and the presence of unauthorised and unmetered connections resulting in low collection efficiency. Poor infrastructure like defective meters, the billing of minimum monthly charges due to meter reading issues, and insufficient manpower posed further obstacles.
However, the discom has been recording a steady decline in its AT&C loss levels over the past three years as a result of various improvement measures. The losses declined by 24.08 percentage points to 35.32 per cent in 2014-15, standing at 32.65 per cent as of September 2015.
Its average monthly availability of power also increased from 360 MUs in March 2013 to 700 MUs in September 2015. It has been successfully meeting the peak demand for power in its region over the past three years. During 2012-13 to 2014-15, the peak power demand increased from 500 MW to 1,354 MW in north Bihar. NBPDCL increased its power availability in line with the rising demand from six to eight hours in rural areas to 16 hours, and in urban areas from 12-16 hours to 20-22 hours. It has also released around 2 million new connections since March 2013.
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