Workaround for issue : Web Intelligence document hangs or displays no data when opened from Google Chrome version 75.0.3770

[Srinivas Perumandla]

Dear BO Users, 

Issue :  After the recent Google Chrome browser update  to  V75, Opening a Web intelligence Document loads no data in the report until we switch to Design tab, other report tabs or Refresh the complete report

Google Chrome (version 75.0.3770.80)

Reproducing the Issue : 

Logon to BI launch pad from Google Chrome (version 75.0.3770.80)

Open any WebI report from the environment and observe

Opening a Web Intelligence document loads no data in report until we switch to Design tab, other report tabs or refresh the complete report

Workaround 1: Refresh the report or switch to Design tab  or other report tabs.

Workaround 2: Use other browser such as Internet Explorer.

Software vendor SAP is working on fix for this issue and they are expecting to release Patch fix on 25Jun,2019. ITS will test the patch in Non-Prod and apply it to Prod. 

If you need more information, please raise a ticket and assign it to the Business Objects team.