Alienfx Download Windows 10

[Hebe Newnam]

MyAlienware 15 R4 went dark, with no lighting can be controlled from AWCC (Alienware Command Center) as the AlienFX is not detecting any hardware on my laptop. Getting frustrated as I have tried all of the other forum / article resolution but nothing can solve my issue here. Need your help whoever have resolved and having the same issue.

I'm really frustrated as I have done so many things with different combination of steps install, uninstall, reset windows, just wonder if we can debug this application / any log recording if what the AlienFX encountered.

Please delete OC Controls and AWCC using Revo Uninstaller Free and use its Advanced Scan to remove all multiple files, folders, and/or Registry entries left on your system, then Restart (not Shut Down). Please manually download and install the AWCC Old version that was installed at the factory, and you know works. Resist the temptation to install any other AWCC versions.

Hi @crimsom thank you for your reply. I actually had tried several version that I am not sure which version actually working previously. Since so many version actually available so really frustrating for me install and uninstall all those versions. I had tried around 10 version and all not working actually.

@crimsom Thank you and yes I understand that, to answer your question, yes the LED was working when unboxed. Will it be resolving my issue by having Alienware peripherals? If you in case having the experience, this a very good input I might consider buy something to solve this.

Please run the Reliability Monitor and wait for it to load timeline of Events. The AWCC problem creates Events, open the Critical Event, it will have a Microsoft error code, but these are usually obscure. Use Microsoft error code to search the internet for similar problem and perhaps its solution will be your fix.

1. I have reset clean again my windows.

2. Diassemble my hood, removing battery.

3. I have even reset my BIOS by removing the CMOS battery and leave it for hours. (I need to disassemble all complicated components under the hood.)

4. After that, the first time I turn on, a red light around my Alienware power button turn on and I'm super happy (And I'm sure my hardware is not spoilt).

This guide is to help anyone that fell prey to Dell's corrupted Alienware Command Center Application that was sent out on many M15x and M17x R1/R2 Resource CD's. Installing this Application from the CD would brick the AlienFX chip on the board so the lights went permanently dark. Dell's only out of warranty advice was to replace the board at the users expense.

I managed to find this cable on an old broken laptop. I just removed the connector from one end and stripped some insulation from each wire so they could be inserted into the debugger connector. You may have to search eBay for something suitable

To access this connector you will need to remove the palmrest tray. I used a Dremel tool to cut an opening in the tray for easy access. Be careful not to damage the board if you decide to cut this hole without removing the palmrest tray first

You should now have fully functioning AlienFX lighting again and you can reinstall the Alienware Command Center Application. Only use the version from the Dell Support website and not from the Resource CD.

I think I'm having this issue with my Alienware M17x R1 as well. However, I ran some program called alienfx-cli and typed alienfx-cli status and the damn lights came on. I noticed there was an extra item in the HID section, and the alienware command center let me change colors and whatnot. I thought ok, lets reboot and see. then nope no lights again. no HID device and running alienfx-cli status shows no devices. was it a fluke? or do I still need to reflash this chip. keep in mind, I got this off ebay as an AS-IS laptop for 40 bucks, so I don't know if the previous user borked their chip or if the connection to the lighting is loose inside. thoughts? that being said, is the service port for the M17x R1 in the same place as the above picture for the m15x? Thanks for anyone's help.

I had originally written this guide just for the M15x but then I came across an M17x with the same issue so I added the information for that one once I fixed it but didn't post a photo of the service port location. I'll have to pull out an old M17x board and see if I can locate it for you.

Well surprisingly enough, I took off the palm rest/trackpad part, which was easy to slide off, and voila there's a little 4-pin service port! So I went ahead and bought that USB MCU emulator and got everything ready only to find out the little plastic 4-pin service port connector I have in my kit is too big! Looks like I need something called a picoblade 4-pin connector and I don't have anything I can tear apart right now so I've just bought a new motherboard for the damn thing, cause outside of the alienFX lighting, the MXM GPU ports don't work either. Seems like this AS-IS $40 laptop is gonna be costing me much more than that hahah but it's fun and it's a challenge so we shall see. maybe if I find one of those connectors for the service port in the meantime I'll try out this alienfx chip method.

Yeah, it usually always costs way more to refurbish these old laptops than you think it will. Once you have to start replacing GPUs, the costs can really add up. It's more for the fun of it though, like you say.

Keep in mind that these laptops will usually not boot if everything isn't hooked up properly, including the keyboard. It was a weird design idea which they scrapped from the R3 onwards. You'd think that the system was completely dead until you realised that the keyboard ribbon cable wasn't seated properly.

So I am working on an M17x r1 that has this issue and would like to try to fix it before I just part it out. I have the touchpad off and there is an empty 4 pin connector on the left side near the bluetooth board. Is this the service port? If so are the connections the same as above?

Yes I believe that is the port but it's been a while since I did it. Yes, the wiring is exactly the same as for the M15x. If you follow the wiring guide you shouldn't have an issue. I have done this fix on the M15x and M17x R1/R2.

Just an update! Got the new (used) motherboard for the m17x R1! took the whole thing apart, which was ever-so-much-fun, and while I was in there, swapped out the CPU for the q9300 extreme, cause why not lol, and hooked everything back up and hit the power button and voila! ALL the lighting is working right off the pop! I was very excited!!! Now, the GPU I believe was already dead when I got it, so I tried an MXM nvidia 675m and it doesn't work, or more importantly, the system won't accept it I guess. doesn't even show up in device manager. so I put the dead 260m back in and it shows up but doesn't work. so I bought a used 280m. is there a way to force a 675m to work or is it bios locked to only accept certain cards? got 2 sata SSDs in, one for windows 11 and one for windows 7! was a bitch to get that dell 370 bluetooth card working, as that didn't even show up in device mananger until you start installing the driver. then boom she pops up. Got any other tips or tricks for these puppies? Thanks!

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