Ulteo OVD 4.0.3 can not start a session
Jakob Wachtel
- Dear expert,
I have installed v4.0.3 community on two Ubuntu Trusty AWS servers. On one of them I have installed ulteo-ovd-session-manager, ulteo-ovd-administration-console and ulteo-ovd-web-client (I call it session-mgr in the following). On the other one I installed ulteo-ovd-slaveserver-role-aps and ulteo-ovd-slaveserver-role-fs (app-server). I followed this https://docs.ulteo.com/pages/viewpage.action?pageId=2687069 documentation.
I verified that all necessary ports are open using telnet:
on session-mgr server: telnet <app-server> 3389 succeeds (using local area IP)
on session-mgr server: telnet <app-server> 1112 succeeds (using local area IP)
on session-mgr server: telnet localhost 443 succeeds
on app-server: telnet <session-mgr> 1111 succeeds (using local area IP)
from my computer: telnet <session-mgr> 443 (using WAN IP)
I can see the application server and register it successfully. Both aps and fs roles are shown. I have all necessary instances created like users, a user group, applications, application groups, server group, publication. For each user I can see the applications of the associated publication.
However, when I try to start an HTML5 session in protal mode I see a spinning wheel / throbber. It does not open the center aligned "Loading Open Virtual Desktop" window with the throbber and a status bar at all. I do not see any errors on any logs, also not on /var/log/syslog. Neither on the application server nor on the session manager.
Please can someone help? Let me know if you need further info...
Thank you!JJ
Jakob Wachtel
Op donderdag 8 december 2016 13:15:46 UTC+1 schreef Jakob Wachtel: