Session Timeout

[Wesley Wakeman]

I log into the OVD in portal or desktop mode (externally) but before
being able to use anything the session ends? Has anyone got any ideas
on why this might be the case?

Thanks,


Wes

[Patrick Anderson]

I'm in the same boat. I can connect just fine via the local network - from outside via WAN, it ends the session immediately.

[Knut]

This is most likely a DNS /FQDN issue. There are several other topics
covering this problem, I would advice you to read existing posts.

[Patrick Anderson]

I think you may be on to something there; I just tried to connect via WAN using just the IP address and it got further than before. It still ended the same, but it tried loading the desktop this time.

[Knut]

I got the exact same behavior when I was trying to solve my problem.
For me the problem was gone when I had FQDN for both the session host
and the app server.

[Knut]

I used the subdomain www (redirect domain.com to www.domain.com is
easy) for my session host server and winapp1 as subdomain for the app
server. I checked that they resolved to the correct servers and did
the necessary changes in the config files.

[p.and...@gmail.com]

I'm just using the default install at the moment - I'm currently trying to convince others in our company to look to Ulteo to replace Citrix and it's not going well because of me!

Thanks for your help. I will have a dig around in the config files.

---

[gcpl]

Don't mean to dig up a fairly old topic but has anyone resolved this
issue? I just installed Ulteo and am running into the instant time out
problem. I've tried different browsers, confirmed SSH is configured
and is accepting connections (via putty). Whenever I launch the
session in desktop mode, the session times out immediately. However,
if I start the session in portal mode, I get about 3-5 seconds before
the session times out. Please see below for the error message:

May 15 19:13:15 - 192.168.1.20 - INFO - Session end :
'1337130790l9J1v' (reason: 'logout')
May 15 19:13:15 - 192.168.1.19 - INFO - Session purge :
'1337130790l9J1v' (reason: 'logout')
May 15 19:14:36 - 192.168.1.20 - ERROR - (client/logout)
return_error(1, Usage: missing "session_id" $_SESSION parameter)
May 15 19:14:36 - 192.168.1.20 - ERROR - (client/logout)
return_error(1, Usage: missing "session_id" $_SESSION parameter)
May 15 19:14:44 - 192.168.1.20 - INFO - (client/start) Creating new
session for test (1337130884YeTc6)
May 15 19:14:46 - 192.168.1.19 - INFO - Session start :
'1337130884YeTc6'
May 15 19:14:50 - 192.168.1.20 - INFO - Session end :
'1337130884YeTc6' (reason: 'logout')
May 15 19:14:50 - 192.168.1.19 - INFO - Session purge :
'1337130884YeTc6' (reason: 'logout')
May 15 19:15:37 - 192.168.1.20 - ERROR - (client/logout)
return_error(1, Usage: missing "session_id" $_SESSION parameter)
May 15 19:15:37 - 192.168.1.20 - ERROR - (client/logout)
return_error(1, Usage: missing "session_id" $_SESSION parameter)
May 15 19:15:37 - 192.168.1.20 - ERROR - (client/logout)
return_error(1, Usage: missing "session_id" $_SESSION parameter)
May 15 19:18:09 - 192.168.1.20 - INFO - (client/start) Creating new
session for test2 (1337131089mXQww)
May 15 19:18:12 - 192.168.1.19 - INFO - Session start :
'1337131089mXQww'
May 15 19:18:14 - 192.168.1.20 - INFO - Session end :
'1337131089mXQww' (reason: 'logout')
May 15 19:18:14 - 192.168.1.19 - INFO - Session purge :
'1337131089mXQww' (reason: 'logout')
May 15 19:18:23 - 192.168.1.20 - INFO - (client/start) Creating new
session for test2 (1337131103GXkER)
May 15 19:18:26 - 192.168.1.19 - INFO - Session start :
'1337131103GXkER'
May 15 19:18:29 - 192.168.1.20 - INFO - Session end :
'1337131103GXkER' (reason: 'logout')
May 15 19:18:30 - 192.168.1.19 - INFO - Session purge :
'1337131103GXkER' (reason: 'logout')
May 15 19:21:08 - 192.168.1.20 - ERROR - (client/logout)
return_error(1, Usage: missing "session_id" $_SESSION parameter)

Please help! This is a proof of concept that I'm really trying to sell
to my boss.

Thanks,
Gary

On Mar 21, 1:50 am, <p.anders...@gmail.com> wrote:
> I'm just using the default install at the moment - I'm currently trying to convince others in our company to look to Ulteo to replace Citrix and it's not going well because of me!

[Iván Hernánz]

Hi,

First, Sorry for my bad english. I am going to try explain the solution.

Your problem are the ports and "redirection name" of APP Server.

You must open the ports 80, 443 to the ServerWeb and sessionManager and 3389 to App Server.

You must put in "redirection name" a fqdn (no ip) visible from internet.To change fqdn on ulteo server, modify, /etc/apache2/httpd.conf whit ServerName = fqdn. Modify with fqdn in /etc/hosts and /etc/hostname, too.

And voila !!!!
Regards,

[gcpl]

Hi, I was able to initiate the session without having the session
disconnect immediately. The problem was caused by NLA on the app
server. Once I disabled that, the session stayed. However, I'm running
into another problem. Now the session is staying, it's only letting me
stay logged in for 10 before killing the session. I've changed the
default session timeout to "non" in the ovd admin console but that
doesn't help. I've even tried to keep the session active by launching
apps and moving the mouse. However, right at 10 minutes, the session
shuts down and logs the user out.

Any ideas?

Thanks,
Gary

On May 17, 10:03 am, Iván Hernánz <ivan.hern...@cadextechnology.com>
wrote:

[sunny chhabra]

hey gcpl,

i have installed windows 2003 as my slave server and i am experiencing the same problem that you had before you disabled NLA.

Session ends immediately after i sign in. 

You solved it by disabling the NLA. Can u tell me how u disabled that.

regards 

sunny