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dumping my sip provider: req recommendations

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tg

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May 9, 2009, 7:41:40 AM5/9/09
to
I'd appreciate any recommendations I can get to change to a decent sip
provider here at home.
I'm in the UK and I've had it with my current provider -
tescointernetphone - the service is poor, the staff are thick and
they're always making excuses for their bad service and lack of
knowledge. My requirements are a monthly payment package with unlimited
free landline calls. I never call international and rarely call mobiles.
I use my own sip equipment and don't need to purchase any hardware. The
sip service is just for me at home so I don't need business level stuff.
I'm looking for a sip provider that gives good reliable service and
intelligent support without charging an arm-and-a-leg.
Thanks for any advice.

Brian A

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May 9, 2009, 8:11:50 AM5/9/09
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One of the Betamax companiues (e.g. justvoip.com) will, from my
experience, give a reliable outgoing SIP service. Top up with £10 and
you'll get 4 months of free calls.Then you can use your top-up to call
chargeable numbers such as mobiles etc. Downside is that there is
virtually no customer service ...but then I don't find I need it.
Voipfone costs more but you will get some customer service. Also you
could look at voiptalk. Depending on the ATA you have, you don't need to
have the same provider for incoming calls as for outgoing, if, that is,
you want incoming calls at all.


tony sayer

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May 9, 2009, 9:04:21 AM5/9/09
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In article <aqeNl.26535$OO7....@text.news.virginmedia.com>, Brian A
<no_spam...@hotmail.com> scribeth thus


We use VoIPfone and they seem fine tho I reckon customer support is the
one bloke;!..

But still thats better than BT:(...
--
Tony Sayer



Woody

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May 9, 2009, 10:14:11 AM5/9/09
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"tg" <t...@nospamevereverever.net> wrote in message
news:4a056b8c$0$2533$da0f...@news.zen.co.uk...

I have no complaints about www.voip.co.uk and they answer queries
quickly and courteously.

Andrews and Arnold, and Draytel often get good reports on here,
and Sipgate, once the pariah, are now viewed as one of the better
providers.


--
Woody

harrogate three at ntlworld dot com


Graham.

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May 9, 2009, 10:17:25 AM5/9/09
to

> Depending on the ATA you have, you don't need to
> have the same provider for incoming calls as for outgoing, if, that is,
> you want incoming calls at all.
>

It can be done.
I've got an ATA that only supports a single account which is pointing
to my outgoing provider smslisto.
I have lots incoming numbers from providers that include sipgate,
and tescointernetphone, that each have pbxes.com trunk regestered,
and in each case an inbound route points to the uri of my ATA
which is my_us...@sip.smslisto.com

The important thing of course is that the Betamax account is not
entrusted to the care of services like pbxes or mysipswitch because
you will forfeit your inclusive calls. I think voxalot is immune to this,
but registration of incoming providers is not free.

--
Graham.

%Profound_observation%


www.GymRatZ.co.uk

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May 9, 2009, 10:31:05 AM5/9/09
to
tony sayer wrote:
> We use VoIPfone and they seem fine tho I reckon customer support is the
> one bloke;!..
>

I always seem to get a (the) Welshman on the few occasions I've had to
call them.
Great service though.


> But still thats better than BT:(...
>

indeed.
One Welshman is infinatlely superior to 100 script-reading Indians in a
bombay call centre that have no or very limited technical knowledge.

www.GymRatZ.co.uk

unread,
May 9, 2009, 10:35:34 AM5/9/09
to
Woody wrote:
> Andrews and Arnold,
Infinately expensive which defeats the point of VOIP
> and Draytel
Draytel !!! Don't remember them ever representing good call value

Sipgate is OK.
I use them for a few incoming numbers and certain inter-office call
routing.

My preferred providers are Betemax, Voipfone and Sipgate.
If I only had te option of using one theI'd go for Voipfone.

Graham.

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May 9, 2009, 10:38:35 AM5/9/09
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"tg" <t...@nospamevereverever.net> wrote in message
news:4a056b8c$0$2533$da0f...@news.zen.co.uk...


I imagine Tesco's support is primarily for their own plug &
play products rather than people who want to configure their
own devices.
I have a Tesco account set up, but I don't actively use it.
I just tried dialling it's number, it rang my phone (via an ATA)
but there is no audio in either direction. Is that your trouble?
You don't say.
I'm not at all bothered, I have plenty of others which don't
give trouble such as those from orbtalk.co.uk and sipgate.co.uk

Think of this newsgroup as your support, we will be happy to
help you.

--
Graham.

%Profound_observation%


tg

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May 9, 2009, 11:29:49 AM5/9/09
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"tony sayer" <to...@bancom.co.uk> wrote in message
news:Z4q1gtFV...@bancom.co.uk...

thanks but from what I could see voipfone only do payg, and I wanted a
monthly fixed fee with unlimited landline calls.


tg

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May 9, 2009, 11:17:02 AM5/9/09
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"www.GymRatZ.co.uk" <discount-fitn...@gym.shop.com> wrote in
message news:gu44c0$sbg$1...@news.motzarella.org...

> Sipgate is OK.

sipgate only to payg from what I could see, I'm looking for monthly

tg

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May 9, 2009, 11:27:45 AM5/9/09
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"Brian A" <no_spam...@hotmail.com> wrote in message
news:aqeNl.26535$OO7....@text.news.virginmedia.com...

> On Sat, 09 May 2009 12:41:40 +0100, tg wrote:
>
>> advice.
> One of the Betamax companiues (e.g. justvoip.com)

justvoip is only payg from what I could see, I wanted a package with a

tg

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May 9, 2009, 11:14:52 AM5/9/09
to

"Woody" <harro...@ntlworld.spam.com> wrote in message
news:NbgNl.38$p05...@newsfe30.ams2...

> "tg" <t...@nospamevereverever.net> wrote in message
> news:4a056b8c$0$2533$da0f...@news.zen.co.uk...
>
> I have no complaints about www.voip.co.uk and they answer queries
> quickly and courteously.

thanks for your response woody but voip.co.uk don't show any prices or
tarriffs on their website and when I rang them they only do payg. I'm
looking for a fixed monthly fee with unlimited landline calls.


tg

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May 9, 2009, 11:31:17 AM5/9/09
to

"Graham." <m...@privicy.com> wrote in message
news:gu44hd$tnt$1...@news.motzarella.org...

>
> I imagine Tesco's support is primarily for their own plug &
> play products rather than people who want to configure their
> own devices.

yes that's what they always say but my devices work fine but their
service is really patchy, yet they love to blame it on the customers
hardware. They always use this excuse to get them out of a sticky
situation.

> I have a Tesco account set up, but I don't actively use it.
> I just tried dialling it's number, it rang my phone (via an ATA)
> but there is no audio in either direction. Is that your trouble?
> You don't say.
> I'm not at all bothered, I have plenty of others which don't
> give trouble such as those from orbtalk.co.uk and sipgate.co.uk

I went to ring orbtalk and noticed they're on an 0844 number, which
instantly put me off. Does anyone know orbalks real landline number?


Don

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May 9, 2009, 11:41:36 AM5/9/09
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In news:4a05a185$1$2473$db0f...@news.zen.co.uk,
tg <t...@nospamevereverever.net> typed:

Sipgate have a "Sipgate1000" tariff option, which gives "1,000 Minutes per
Month to British fixed-line networks - for the super price of only � 5.90".

--
Don


news1001

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May 9, 2009, 11:42:49 AM5/9/09
to
I
>
>I have no complaints about www.voip.co.uk and they answer queries
>quickly and courteously.

But no good if you have asterisk, outgoing calls fine, however some time
ago they changed something on their platform, despite promoting some
work around's, all they can say is 'it's a bug in asterisk' nothing we
can do.

All the other firms that supply a sip service have no problems, even
Sipgate, including some that have the same multiple SBC's .

From previously being an active promoter of voip.co.uk, I now say unless
you have a simple ata, don't touch them.
--
news1001

R. Mark Clayton

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May 9, 2009, 11:30:50 AM5/9/09
to

"www.GymRatZ.co.uk" <discount-fitn...@gym.shop.com> wrote in
message news:gu443j$pn4$1...@news.motzarella.org...

If you had ever tried ringing the DVLA or Companies House*, you would wish
that their call centres were in India.

* CoHo has improved slightly recently - 03xx numbers instead of 0870 and
some staff actually know what they are talking about.

The DVLA was christened "The Joke Factory" by Computer Weekly in the 1970's
and the appellation still holds.


Jono

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May 9, 2009, 12:09:21 PM5/9/09
to
news1001 brought next idea :

> But no good if you have asterisk, outgoing calls fine, however some time
> ago they changed something on their platform, despite promoting some
> work around's, all they can say is 'it's a bug in asterisk' nothing we
> can do.

I have two voip.co.uk numbers/trunks working fine on Asterisk...

Use this in place of any existing server details in your trunk
settings:
single-01.proxy.voip.co.uk


news1001

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May 9, 2009, 1:12:31 PM5/9/09
to
>I have two voip.co.uk numbers/trunks working fine on Asterisk...
>
>Use this in place of any existing server details in your trunk
>settings:
>single-01.proxy.voip.co.uk
>
>

I had that in for a while, but have screwed around with the settings so
much, I cannot remember what was what.
Registered OK, outbound OK, inbound, no matter what I do, hits an IVR,
even if pointed at an ext.

Time to clear it out & start again !

would you post a neutered config ?


Regards,
--
news1001

tony sayer

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May 9, 2009, 2:14:12 PM5/9/09
to
In article <4a05a185$0$2473$db0f...@news.zen.co.uk>, tg
<t...@nospamevereverever.net> scribeth thus

Just how -unlimited- do you need;?...

If they only do PAYG can't you just top as and when needed VoIPfone do
this!...
--
Tony Sayer


Theo Markettos

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May 9, 2009, 4:00:51 PM5/9/09
to
tg <t...@nospamevereverever.net> wrote:
> justvoip is only payg from what I could see, I wanted a package with a
> monthly fixed fee with unlimited landline calls.

As others have said, how 'Unlimited' do you need? How many mins a month is
your likely usage?

Do you want the fixed fee because you'd prefer to pay by Direct Debit or
similar? If not, Betamax products like Justvoip can do the 'fixed fee'
thing if you change your mindset a bit. If it's a tenner every 4 months to
maintain free landline calls, just think of it like a ten pound fixed fee paid
thirdly (not quarterly :-). Just put a note in your diary to remind you to
pay it (or the web interface will tell you).

If you change your thinking, once you've paid your 30 pounds/year you not
only get 'unlimited' landline calls (where 'unlimited' is max 5 hours/week[*])
but you get a limited quantity of 'free' calls to other destinations
(mobiles, 084x, 087x etc) because that 30 pounds remains available to use as
normal calling credit.

[*] after the 5 hours it's 1 cent/min from your credit

Theo

tg

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May 9, 2009, 4:11:23 PM5/9/09
to

"Don" <m...@ntlworld.invalid> wrote in message
news:bvhNl.9920$qP7....@newsfe04.ams2...

hmmm thanks, I'll have to give that a closer look


tg

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May 9, 2009, 4:21:41 PM5/9/09
to

"Theo Markettos" <theom...@chiark.greenend.org.uk> wrote in message
news:lii*8G...@news.chiark.greenend.org.uk...

> tg <t...@nospamevereverever.net> wrote:
>> justvoip is only payg from what I could see, I wanted a package with
>> a
>> monthly fixed fee with unlimited landline calls.
>
> As others have said, how 'Unlimited' do you need?

unlimited means 'no limit'. I don't know many minutes I call each month
but I like the idea of being able to pick up the phone anytime and dial
any landline number and talk as long as I like knowing it's free and
without the top-up thing at the back of my mind.

> How many mins a month is your likely usage?

haven't worked it out but if a line is unlimited I shoudln't need to
worry about that.

> Do you want the fixed fee because you'd prefer to pay by Direct Debit
> or
> similar? If not, Betamax products like Justvoip can do the 'fixed
> fee'
> thing if you change your mindset a bit.

thanks but when I went to justvoip I couldn't see anything about a fixed
fee package. Maybe I'm missing something but I couldn't see it.

> If it's a tenner every 4 months to
> maintain free landline calls, just think of it like a ten pound fixed
> fee paid
> thirdly (not quarterly :-). Just put a note in your diary to remind
> you to
> pay it (or the web interface will tell you).

I couldn't see anything about a tenner at justvoip. I thought about
calling them but there's no phone number, and to contact them you
actually have to register first. Yak.


Message has been deleted

Jono

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May 9, 2009, 4:58:36 PM5/9/09
to
news1001 presented the following explanation :

username=1234567
type=peer
secret=passw0rd
insecure=very
host=single-01.proxy.voip.co.uk
fromuser=1234567
fromdomain=single-01.proxy.voip.co.uk
context=from-pstn
canreinvite=no
authuser=1234567

1234567:pass...@single-01.proxy.voip.co.uk/1234567


Graham.

unread,
May 9, 2009, 5:39:31 PM5/9/09
to

>>>
>>>> Sipgate is OK.
>>>
>>> sipgate only to payg from what I could see, I'm looking for monthly
>>> fixed fee with unlimited landline calls.
>>
>> Sipgate have a "Sipgate1000" tariff option, which gives "1,000 Minutes
>> per Month to British fixed-line networks - for the super price of only �
>> 5.90".
>
> hmmm thanks, I'll have to give that a closer look

Possibly not the best value around, but you will have
the simplicity of a common account for o/g and i/c
calls (if you need them), a geographic number for the
area of your choice, optional 999 service and good
voicemail and call forwarding facilities.

I have found Sipgate very reliable although I just use
their service free of charge for the incoming number
and 0800 etc outgoing routing.

--
Graham.

%Profound_observation%


Theo Markettos

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May 9, 2009, 5:41:47 PM5/9/09
to
tg <t...@nospamevereverever.net> wrote:
> "Theo Markettos" <theom...@chiark.greenend.org.uk> wrote in message
> news:lii*8G...@news.chiark.greenend.org.uk...
>
> unlimited means 'no limit'. I don't know many minutes I call each month
> but I like the idea of being able to pick up the phone anytime and dial
> any landline number and talk as long as I like knowing it's free and
> without the top-up thing at the back of my mind.

OK. Everyone will have a 'fair use' policy, but I'm guessing you won't hit
that.

> > How many mins a month is your likely usage?
>
> haven't worked it out but if a line is unlimited I shoudln't need to
> worry about that.

True, but a 'buy (X)XXXX mins for X pounds' policy sometimes works out
cheaper if you know you're only going to want XXXXX mins. If you don't,
then maybe it's not for you.

> > Do you want the fixed fee because you'd prefer to pay by Direct Debit or
> > similar? If not, Betamax products like Justvoip can do the 'fixed fee'
> > thing if you change your mindset a bit.
>
> thanks but when I went to justvoip I couldn't see anything about a fixed
> fee package. Maybe I'm missing something but I couldn't see it.

There isn't a 'fixed fee' package advertised as such. But there are ways
to achieve the same thing. Like I said, it's just money and phone calls.
You can think about how much you pay and what you get in different ways, but
they boil down to the same.

> > If it's a tenner every 4 months to maintain free landline calls, just
> > think of it like a ten pound fixed fee paid thirdly (not quarterly :-).
> > Just put a note in your diary to remind you to pay it (or the web
> > interface will tell you).
>
> I couldn't see anything about a tenner at justvoip. I thought about
> calling them but there's no phone number, and to contact them you
> actually have to register first. Yak.

They have the Freedays concept. With each 10 Euro topup (about a tenner
after VAT etc) you get 120 'Freedays'. That means you can make free calls
to landlines in the listed destinations for 120 days. After 120 days the
calls start costing 1 cent/min. Topup another 10 Euro and you get another
120 days free calls. If you topup, say, 50 Euro then you get 120*5=600 free
days.

There's no customer service. They're based in Switzerland. They might
reply to emails if you're very lucky. You're taking a bit of a risk, but if
your balance is only a tenner then that's all you have to lose. Generally
the feedback has been good. (There are many other Betamax brands, which
offer the same services and run on the same servers but have different
prices. The prices fluctuate on a daily basis)

But if you're likely to want to use much more than 5 hours/week maybe it's
not for you.

Theo

Graham.

unread,
May 9, 2009, 6:23:10 PM5/9/09
to

He says he will not be making many international or mobile calls so he
might as well deplete his credit on UK landlines after the 300min/week
free call limit.

--
Graham.

%Profound_observation%


news1001

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May 9, 2009, 6:37:47 PM5/9/09
to
>username=1234567
>type=peer
>secret=passw0rd
>insecure=very
>host=single-01.proxy.voip.co.uk
>fromuser=1234567
>fromdomain=single-01.proxy.voip.co.uk > had this as just proxy

>context=from-pstn
>canreinvite=no
>authuser=1234567
>
>1234567:pass...@single-01.proxy.voip.co.uk/1234567
>
>

Something else was off, a goto was complaining about no extn 's', was
another error in the routing.


Many thanks Jono,

voip.co.uk now working again, after several months of abortive attempts
to cure it.

I take it all back. !
--
news1001

tg

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May 9, 2009, 7:50:38 PM5/9/09
to

"Theo Markettos" <theom...@chiark.greenend.org.uk> wrote in message
news:lii*M4...@news.chiark.greenend.org.uk...

> tg <t...@nospamevereverever.net> wrote:
>> "Theo Markettos" <theom...@chiark.greenend.org.uk> wrote in message
>> news:lii*8G...@news.chiark.greenend.org.uk...

okay thanks for your feedback Theo


tg

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May 9, 2009, 8:12:05 PM5/9/09
to

<rich...@ntlworld.com> wrote in message
news:4cqb05ddr0n21hqvp...@4ax.com...

> On Sat, 9 May 2009 21:21:41 +0100, "tg" <t...@nospamevereverever.net>
> wrote:
>
>
>>haven't worked it out but if a line is unlimited I shoudln't need to
>>worry about that.
> A lot also depends on just how much you are prepared to spend on "
> fixed fee" pr month Option 3 on BT without the need to be spending
> money on ATA's will give you unlimited calls to land lines including
> 0845 and 0870 for just over � 14.00 a month including line rental.
> Calls are limited to 59 minutes but you can put the phone down and re
> dial the same number again immediately .

thanks for that. You're right it does depend on how much I'm willing to
spend. �14 a month is too much though, bearing in mind I'm currently
only paying �2.90 a month with tesco. It's the cheapest around but also
cheap and nasty. I do expect to pay more no matter where I go but I need
a better provider than tesco.


tg

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May 9, 2009, 7:57:07 PM5/9/09
to

"Graham." <m...@privicy.com> wrote in message
news:gu4t6l$n1u$1...@news.motzarella.org...

>
>>>>
>>>>> Sipgate is OK.
>>>>
>>>> sipgate only to payg from what I could see, I'm looking for monthly
>>>> fixed fee with unlimited landline calls.
>>>
>>> Sipgate have a "Sipgate1000" tariff option, which gives "1,000
>>> Minutes per Month to British fixed-line networks - for the super
>>> price of only � 5.90".
>>
>> hmmm thanks, I'll have to give that a closer look
>
> Possibly not the best value around, but you will have
> the simplicity of a common account for o/g and i/c
> calls (if you need them), a geographic number for the
> area of your choice, optional 999 service and good
> voicemail and call forwarding facilities.

so far the sip1000 is the only thing I've come across that resembles the
kind of package I'm looking for. More expensive than tesco but then if
they're more reliable and if their service is more professional I
shouldn't mind paying a bit more.


David Quinton

unread,
May 10, 2009, 2:44:24 AM5/10/09
to
On Sat, 9 May 2009 16:30:50 +0100, "R. Mark Clayton"
<nospam...@btinternet.com> wrote:

>* CoHo has improved slightly recently - 03xx numbers instead of 0870 and
>some staff actually know what they are talking about.

True.
But I find that as soon as I mention "online filing" the operative
realises they're cluless and gets someone to ring me back!
--
Free personal divertable Phone number: <http://www.bizorg.co.uk/personalnos.htm>

Graham.

unread,
May 10, 2009, 2:46:12 AM5/10/09
to

> okay thanks for your feedback Theo


I agree with Theo, except where he says "You're taking a bit of a risk"
I would say "What have you got to lose?"
I don't know of anyone who has lost money to Betamax. You can
pay via Paypal.
OK it's PAYG, so top up regularly before you need to, and then
it's effectively what you want.

If you don't use it much for mobiles and non-inclusive international
it *will* be cheaper than the �2.90p/m Tesco deal.

It's extremely reliable, all my outgoing calls go via another Betamax
clone, smslisto.

OK, there is no support. Zero. Zilch. Not sure why you need that
so much. I don't think you have told us why you needed Tesco support.

Oh, and I should mention there is a 60 euro-cent transaction charge
added when you top-up. I agree they could and should make that clearer.
But it's worth remembering if you "just happen" to be outside the EU
when you sign up, and choose the country appropriately, you won't
be charged VAT

--
Graham.

%Profound_observation%


Graham.

unread,
May 10, 2009, 2:54:57 AM5/10/09
to

I use Sipgate for incoming calls, doesn't cost me anything.
Good voicemail that you can access from any phone, or
the website, or have emailed to you.

By the way, do you need incomming VoIP calls, and
what SIP device do you have?

--
Graham.

%Profound_observation%


tony sayer

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May 10, 2009, 6:55:53 AM5/10/09
to
In article <4a061bd5$2$2550$da0f...@news.zen.co.uk>, tg
<t...@nospamevereverever.net> scribeth thus
>

Ever heard of the old saying that U get what you pay for;?..

'Tho in BB circles we all pay for 8 meg but rarely get it;!...
--
Tony Sayer


tg

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May 10, 2009, 7:12:00 AM5/10/09
to

"Graham." <m...@privicy.com> wrote in message
news:gu5to2$h9$1...@news.motzarella.org...

>
>
> By the way, do you need incomming VoIP calls, and
> what SIP device do you have?

I like the idea of having a second DID for incoming calls.
The equipment I use is all cisco. My sip trunk runs from within a cisco
router to which I have several phones attached. It's home use so I only
make one call at a time.


tg

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May 10, 2009, 7:07:29 AM5/10/09
to

"Graham." <m...@privicy.com> wrote in message
news:gu5t7m$tnv$1...@news.motzarella.org...

>
> OK, there is no support. Zero. Zilch. Not sure why you need that
> so much. I don't think you have told us why you needed Tesco support.

the tesco mwi process runs hot and cold. Sometimes it works and then
sometimes it doesn't. It's supposed to work but the helpline staff at
tesco have no control over this problem. In fact I've come to realise
there's no such thing as tescointernetphone. What they do is sub the
service from some other company, the other company won't have anything
to do with tesco customers so it's a case of constant message passing by
tesco thickos to the 'tech guys' who never never get back with
anything.. This process is pathetic and it doesn't work.
Also sometimes when I dial a landline number it can take between 20 to
30 seconds before the other end starts ringing and again, tesco staff
never sort this out. The staff constantly duck and dive technical issues
and have no idea how such matters should be addressed. I could go on but
you get the point.


kkm

unread,
May 10, 2009, 7:22:57 AM5/10/09
to
In article <4a05a186$1$2473$db0f...@news.zen.co.uk>, tg
<t...@nospamevereverever.net> writes

>yes that's what they always say but my devices work fine but their
>service is really patchy, yet they love to blame it on the customers
>hardware. They always use this excuse to get them out of a sticky
>situation.

Vonage advertise a service along the lines you want, although at 7 or 8
quid a month might be more than you want to pay.

They use sip, but are quite proprietary, and you may have to use their
hardware but I'm not sure about that.

I don't know of anyone here who uses them.

--
Kevin


Message has been deleted
Message has been deleted

Ian Smith

unread,
May 10, 2009, 10:39:06 AM5/10/09
to
rich...@ntlworld.com wrote:

> On Sun, 10 May 2009 11:55:53 +0100, tony sayer <to...@bancom.co.uk>
> wrote:
>
>
>> Ever heard of the old saying that U get what you pay for;?..
>>
>> 'Tho in BB circles we all pay for 8 meg but rarely get it;!...
> I don't I pay for 10 meg from Virgin and get 9.6 at all times I would
> not have an adsl account at any price .

Some of us have been NTL customers. I ditched them and moved to ADSL
because I got a better service - not faster, just much better.

regards, Ian

tony sayer

unread,
May 10, 2009, 11:07:01 AM5/10/09
to
In article <rfod05h3nopkf5ppd...@4ax.com>,
rich...@ntlworld.com scribeth thus

>On Sun, 10 May 2009 11:55:53 +0100, tony sayer <to...@bancom.co.uk>
>wrote:
>
>
>>Ever heard of the old saying that U get what you pay for;?..
>>
>>'Tho in BB circles we all pay for 8 meg but rarely get it;!...
>I don't I pay for 10 meg from Virgin and get 9.6 at all times I would
>not have an adsl account at any price .

We're on Virgin here with ADSL backup microwave linked in from another
location;)..
--
Tony Sayer

tony sayer

unread,
May 10, 2009, 11:07:56 AM5/10/09
to
In article <OvadnTD0Hv-WepvX...@posted.plusnet>, Ian Smith
<news0807R...@orrery.e4ward.com> scribeth thus

Well put Virgin up against a good bizz provider such as Zen then no
contest..

Against BT .. well?..
--
Tony Sayer


Graham.

unread,
May 10, 2009, 11:23:11 AM5/10/09
to

<rich...@ntlworld.com> wrote in message
news:rfod05h3nopkf5ppd...@4ax.com...


> On Sun, 10 May 2009 11:55:53 +0100, tony sayer <to...@bancom.co.uk>
> wrote:
>
>

>>Ever heard of the old saying that U get what you pay for;?..
>>
>>'Tho in BB circles we all pay for 8 meg but rarely get it;!...

> I don't I pay for 10 meg from Virgin and get 9.6 at all times I would
> not have an adsl account at any price .

You would if you lived here. No cable.

--
Graham.

%Profound_observation%


Graham.

unread,
May 10, 2009, 11:58:12 AM5/10/09
to

>>
>>
>> By the way, do you need incomming VoIP calls, and
>> what SIP device do you have?
>
> I like the idea of having a second DID for incoming calls.
> The equipment I use is all cisco. My sip trunk runs from within a cisco
> router to which I have several phones attached. It's home use so I only
> make one call at a time.

That's a bit vague, I'm not sure what you mean by SIP trunk,
or whether the phones are POTS or IP.

I tinker quite a lot, but at present I have a Linksys PAP-2 ATA plugged into
a
Netgear DG834DN router.

Each half of the two line ATA points to the same smslisto account, and each
POTS port is equipped with its own DECT basestation so two calls
can be made simultaneously.

Incomming calls take a round-about route as I exlained in my post of 9/5
15:17
--
Graham.

%Profound_observation%


tg

unread,
May 10, 2009, 1:39:46 PM5/10/09
to

"kkm" <k...@w3.to> wrote in message
news:1LHeJhAG...@cntl-prk.demon.co.uk...

> In article <4a05a186$1$2473$db0f...@news.zen.co.uk>, tg
> <t...@nospamevereverever.net> writes
>
> Vonage advertise a service along the lines you want, although at 7 or
> 8
> quid a month might be more than you want to pay.
>
> They use sip, but are quite proprietary, and you may have to use their
> hardware but I'm not sure about that.

I think you do have to use vonage's own hardware otherwise they just
won't deal with you.


Message has been deleted

Bodincus

unread,
May 10, 2009, 9:23:03 PM5/10/09
to
tg:
> I'd appreciate any recommendations I can get to change to a decent sip
> provider here at home.
> I'm in the UK and I've had it with my current provider -
> tescointernetphone - the service is poor, the staff are thick and
> they're always making excuses for their bad service and lack of
> knowledge. My requirements are a monthly payment package with unlimited
> free landline calls. I never call international and rarely call mobiles.
> I use my own sip equipment and don't need to purchase any hardware. The
> sip service is just for me at home so I don't need business level stuff.
> I'm looking for a sip provider that gives good reliable service and
> intelligent support without charging an arm-and-a-leg.
> Thanks for any advice.

*** SHAMELESS PLUG ***
I can offer you 4000 minutes 01/02/03 calls, one phone number in the
area code you want (or 0845/0870/03) and still dirt cheap calls to other
destinations for 8.99 + VAT / month.
Service is reliable, and - erm - we actually have a clue.
Ping here if interested.

cheers
--
Bodincus - The Y2K Druid
----------------------------
Law 42 on computing: Anything that could go wron%½ $
$: Access Violation - Core dumped

Steve Hammond

unread,
May 11, 2009, 6:01:14 AM5/11/09
to
Vonage are a lot cheaper than that !

Bodincus

unread,
May 11, 2009, 8:12:02 AM5/11/09
to
Steve Hammond wrote:
>> *** SHAMELESS PLUG ***
>> I can offer you 4000 minutes 01/02/03 calls, one phone number in the
>> area code you want (or 0845/0870/03) and still dirt cheap calls to other
>> destinations for 8.99 + VAT / month.
>> Service is reliable, and - erm - we actually have a clue.
>> Ping here if interested.
>>
>> cheers
>> --
>> Bodincus - The Y2K Druid
>> ----------------------------
> Vonage are a lot cheaper than that !
But Vonage locks you in with proprietary hardware. The OP said he has
its own tin. So no comparison between pears and oranges, please.

--
Bodincus - The Y2K Druid

~~~~~~~~~~~~~~~~~~~~~~~~
Law 42 on computing: Anything that could go wron@^S~ 00

alexd

unread,
May 12, 2009, 5:30:32 PM5/12/09
to
tony sayer wrote:

> Well put Virgin up against a good bizz provider such as Zen then no
> contest..

They do business broadband as well, which performs very well IME. Tenner a
month for a static IP [instead of a 'sticky'] is a bit of a piss take,
however.

--
<http://ale.cx/> (AIM:troffasky) (UnSoEs...@ale.cx)
22:21:38 up 6 days, 39 min, 1 user, load average: 0.09, 0.10, 0.09
A few flakes working together can unleash an avalanche of destruction

tony sayer

unread,
May 12, 2009, 6:54:16 PM5/12/09
to
In article <7863233.V...@ale.cx>, alexd <trof...@hotmail.com>
scribeth thus

>tony sayer wrote:
>
>> Well put Virgin up against a good bizz provider such as Zen then no
>> contest..
>
>They do business broadband as well, which performs very well IME. Tenner a
>month for a static IP [instead of a 'sticky'] is a bit of a piss take,
>however.
>

I thought we were just comparing customer service not the actual
product. Virgin is very good for most all of the time but customer
service is a lesser thing that what Zen's is, they are a pleasure to
deal with.

However at the bottom of the pile is BT:-(...
--
Tony Sayer



Message has been deleted

tony sayer

unread,
May 14, 2009, 4:55:53 AM5/14/09
to
In article <jovl05hfdhmkt32bt...@4ax.com>,
rich...@ntlworld.com scribeth thus
>On Tue, 12 May 2009 23:54:16 +0100, tony sayer <to...@bancom.co.uk>
>wrote:
>
>

>>However at the bottom of the pile is BT:-(...
>For broadband provision I fully agree but there is no one in my book
>to beat BT for phone service provision .

Well having an almost country wide monopoly ....

Never had any problems with ntl as was..

Ever tried to -cancel- a line with them?.

Its on par with a Brian Rix farce;(

Still if they keep losing staff they way they do;!...
--
Tony Sayer



alexd

unread,
May 14, 2009, 4:38:27 PM5/14/09
to
tony sayer wrote:

> I thought we were just comparing customer service not the actual
> product.

When the product's good, you never need customer service!

--
<http://ale.cx/> (AIM:troffasky) (UnSoEs...@ale.cx)

21:37:51 up 7 days, 23:58, 1 user, load average: 0.09, 0.15, 0.11

Chris Davies

unread,
May 14, 2009, 6:24:04 PM5/14/09
to
tg <t...@nospamevereverever.net> wrote:
> sipgate only to payg from what I could see, I'm looking for monthly
> fixed fee with unlimited landline calls.

OK, since you have refused to define what you need from "unlimited" [*],
or even give us a clue as to whether you're planning to be on the phone
for eight hours a day five days a week or whether you're just wanting
a cheap domestic phone service, let's make some assumptions.

You need to be on one phone for 12 hours a day - that's 720 minutes/day,
or 5040 minutes/week. Using a Betamax clone you'll get around 300 minutes
a week "free" and thereafter it's (very roughly) around 0.5p/minute. So
you will need 4740 paid minutes. Let's further assume that only 5%
of your calls are to mobiles (IIRC you said no significant calls to
international or mobile), at around 10p/min.

So, very approximately, you will need 4300 minutes at 0.5p/min, plus
500 minutes at 10p/min: approximately £70 per week.

Note that this equates to a recharge every day, but I've ignored any
free minutes that might give you (I'm not sure of the rules surrounding
that level of recharge frequency).

On the other hand, if you actually bother to accept that you cannot get
a truly unlimited calls VoIP package and work out your approximately
call volume, you could get it for far far less.

I'd still suggest you consider something like SMSListo, with the automatic
recharge option enabled, and just go for it. That way you don't need to
worry about running out of credit during (or just before) a call.

Chris

[*] what you need is probably going to be quite different to what
unlimited really means.

tony sayer

unread,
May 15, 2009, 4:54:01 AM5/15/09
to
In article <49iud6x...@news.roaima.co.uk>, Chris Davies <chris-
use...@roaima.co.uk> scribeth thus

>tg <t...@nospamevereverever.net> wrote:
>> sipgate only to payg from what I could see, I'm looking for monthly
>> fixed fee with unlimited landline calls.
>
>OK, since you have refused to define what you need from "unlimited" [*],
>or even give us a clue as to whether you're planning to be on the phone
>for eight hours a day five days a week or whether you're just wanting
>a cheap domestic phone service, let's make some assumptions.
>
>You need to be on one phone for 12 hours a day - that's 720 minutes/day,
>or 5040 minutes/week. Using a Betamax clone you'll get around 300 minutes
>a week "free" and thereafter it's (very roughly) around 0.5p/minute. So
>you will need 4740 paid minutes. Let's further assume that only 5%
>of your calls are to mobiles (IIRC you said no significant calls to
>international or mobile), at around 10p/min.

Course you'll have to make that cordless unless your having a phone
extension in the shitezerhausen;-)...

--
Tony Sayer


tony sayer

unread,
May 15, 2009, 4:54:46 AM5/15/09
to
In article <1272638.y...@ale.cx>, alexd <trof...@hotmail.com>
scribeth thus

>tony sayer wrote:
>
>> I thought we were just comparing customer service not the actual
>> product.
>
>When the product's good, you never need customer service!
>
Yes.. Where is this comms utopia that you have knowledge of?..
--
Tony Sayer


Theo Markettos

unread,
May 15, 2009, 7:40:18 AM5/15/09
to
Chris Davies <chris-...@roaima.co.uk> wrote:
> So, very approximately, you will need 4300 minutes at 0.5p/min, plus
> 500 minutes at 10p/min: approximately ?70 per week.

>
> Note that this equates to a recharge every day, but I've ignored any
> free minutes that might give you (I'm not sure of the rules surrounding
> that level of recharge frequency).

Or if you were making that volume of calls I'd suggest siptraffic.com (aka
Betamax wholesale), whose rates are EUR0.0045/min... not all that different
from your 0.5p/min calculation. And mobiles are EUR0.0545/min. That works
out at about 41 pounds a week. (It's surprising how much the mobile calls
still dominate, even at wholesale prices)

Might I suggest the OP talk to some nice people in India, since he's
obviously running a call centre.

Theo

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