voip.co.uk outbound call problems
Sean
my mobile i have two problems.
One is the ringtone is a US one.
The other problem is when i hang up the call does not end, If i reject
the call on my mobile (busy, no voicemail) the call calls back again,
and again.
Anyone else had similar problems?
hair...@despammed.com
<seanhard...@yahoo.co.uk> wrote:
>One is the ringtone is a US one.
The ringtone is generated by your ATA - nothing to do with voip.co.uk
>The other problem is when i hang up the call does not end, If i reject
>the call on my mobile (busy, no voicemail) the call calls back again,
>and again.
All calls are controlled by the calling number, so you can only end
the call from the initiating end. However, it sounds like something is
not telling your ATA that the call has been rejected. Possibly some
port forwarding problem?
--
Visit the Hairydog Guide to Mobile Phones
http://www.hairydog.co.uk/cell1.html
Ivor Jones
<hair...@despammed.com> wrote in message
news:cmp8r1pfb44t1k536...@4ax.com
> On Thu, 29 Dec 2005 21:44:20 +0000, Sean
> <seanhard...@yahoo.co.uk> wrote:
>
> > One is the ringtone is a US one.
>
> The ringtone is generated by your ATA - nothing to do
> with voip.co.uk
Only if the call is to another VoIP number. If you're calling a BT number
you'll get a BT ring tone. Call a German number and you'll get a German
ring tone, etc.
Ivor
Sean
And it hangs up with all other providers i have used
Sean
hair...@despammed.com
<iv...@despammed.invalid> wrote:
>Only if the call is to another VoIP number. If you're calling a BT number
>you'll get a BT ring tone. Call a German number and you'll get a German
>ring tone, etc.
Certainly not the case here, using two different providers. I rang our
landline number and got US ring tones until I sorted out the ATA
configs.
Thomas Kenyon
> On Thu, 29 Dec 2005 23:06:22 -0000, "Ivor Jones"
> <iv...@despammed.invalid> wrote:
>
>>Only if the call is to another VoIP number. If you're calling a BT number
>>you'll get a BT ring tone. Call a German number and you'll get a German
>>ring tone, etc.
>
> Certainly not the case here, using two different providers. I rang our
> landline number and got US ring tones until I sorted out the ATA
> configs.
Same here, but I can't be bothered to change it.
I wonder how Threes Ringtune service works then, I wonder if the call
counts as connected (with 3), as soon as you start to hear the ringing.
Max Power
I have the same problem of not being able to end a call. I raised this
problem with their helpdesk and received this reply:
> Thanks for reporting this fault.
>
> We are aware of this issue, it relates to an interconnect that one of our
> carriers is using and will hopefully be fixed in the next few days, we know
> that it affects Vodafone, O2, T-Mobile and BT in this way.
>
> To explain, once your original call attempt is disconnected our VoIP
> platform terminates the call request. At the moment our carrier however
> continues to attempt to place the call to the destination, as they do not
> interpret the call termination signal correctly in the signalling. The
> subsequent calls your landline receives will be from them and as such will
> not necessarily carry the CLI we were sending, thus 1471 reports number
> unavailable.
>
> If your call is successful and connection is made then hanging up the phone
> will terminate the call as normal.
>
> This problem has caused us much frustration and has affected all our
> customers and we are trying to get a resolution ASAP. Unfortunately I do not
> have an exact timescale to give but we sincerely hope that it will be fixed
> by the weekend and will do everything that we can to ensure this.
>
>
> Kind Regards,
>
> ~ Chris
Problem still hasn't been sorted weeks later!
Sean
OK, i will try and get my £10 back, and not bother using them... Wonder
how much luck i will have with that!
Ivor Jones
<hair...@despammed.com> wrote in message
news:pn5ar1lm0majsuepd...@4ax.com
> On Thu, 29 Dec 2005 23:06:22 -0000, "Ivor Jones"
> <iv...@despammed.invalid> wrote:
>
> > Only if the call is to another VoIP number. If you're
> > calling a BT number you'll get a BT ring tone. Call a
> > German number and you'll get a German ring tone, etc.
>
> Certainly not the case here, using two different
> providers. I rang our landline number and got US ring
> tones until I sorted out the ATA configs.
Interesting, I always get a BT ringing tone if I call a BT line, a German
tone if I call there and a US tone if I call there. Not tried any other
destinations.
Ivor
hair...@despammed.com
Same ATA settings and port forwarding settings?
Sean
>
> Same ATA settings and port forwarding settings?
Yep... No been changed since i installed everything