Are you sure of the number..? The country code for Germany is 49 not 48.
I'm not sure if 1801 numbers are generally usable from outside Germany as
I've never used one. However the number will be callable from Sipgate, but
do remember you will have to dial the full PSTN number as you can't dial
SIP ID's in Germany from the UK and vice versa.
Did he email Sipgate tech support..? What did they say..?
Ivor
It's also worth pointing out that if the subject of this thread applies
for a completely fresh Sipgate.de account, using their German
relative's address, he will get a proper German "geographic" number.
You don't say, in your post, whether you use voip. If so you really
don't need to call a landline number. Just find out his IP address
and call that. Alternatively call via a Sipbroker access code, or, if
you haven't got voip, try calling the Sipbroker number via a
Sipbroker PSTN number, such as 0161-660-8447 (Manchester number).
When it answers enter *777 (for Sipgate Germany) followed by your
friend's sipgate IP number, then #.
For other access codes etc. check out sipbroker.com.
Remove 'no_spam_' from email address.
You're quite right about the 0049 - my typing error!
We've established that the number works fine within Germany. He
arranged calls from relatives in Wurzen and Leipzig. No problems at
all and they got charged the local rate for 0801. The number is not
useable from outside Germany but that's not a problem to him.
BTW, I have called him from Sipgate with his Sipgate ID several times
and not had to use the full PSTN number.
>on 16/02/2007, Ivor Jones supposed :
Good point, but wouldn't Sipgate know that his IP address was in a
block allocated to a UK ISP and sus out the ploy?
They'll have to be careful about this because it's a legal requirement
in Germany that the user be resident there.
It wasn't for me. It's for relatives in Germany without computers to
be able to call him at local rates. We've established that they can,
without problems, but the 01801 numbers don't work from outside
Germany, just like our 0845. When my son was working in Holland, he
had a hell of a job contacting the Halifax Bank because they would
only provide an 0845 Call Centre number. I had to act as intermediary
for him and argue with them until they gave me a geographic branch
number which he was able to call.
>>
>> It's also worth pointing out that if the subject of this thread applies
>> for a completely fresh Sipgate.de account, using their German
>> relative's address, he will get a proper German "geographic" number.
>>
> Good point, but wouldn't Sipgate know that his IP address was in a
> block allocated to a UK ISP and sus out the ploy?
Nope.
> They'll have to be careful about this because it's a legal requirement
> in Germany that the user be resident there.
Who'll have to be careful? Your friend or his relatives? His relatives
would be users - they want to be able to call a German number when
speaking to a relative in the UK. What's wrong with that?
>
> It wasn't for me. It's for relatives in Germany without computers to
> be able to call him at local rates. We've established that they can,
> without problems, but the 01801 numbers don't work from outside
> Germany, just like our 0845.
Why would you want to ring a German non-geo from outside Germany?
Simply have a UK local number as well as the German number.....and call
the UK number instead.
<snip>
> It wasn't for me. It's for relatives in Germany without computers to
> be able to call him at local rates. We've established that they can,
> without problems, but the 01801 numbers don't work from outside
> Germany, just like our 0845. When my son was working in Holland, he
> had a hell of a job contacting the Halifax Bank because they would
> only provide an 0845 Call Centre number. I had to act as intermediary
> for him and argue with them until they gave me a geographic branch
> number which he was able to call.
This site usually solves that sort of problem:
--
Tim Powys-Lybbe t...@powys.org
For a miscellany of bygones: http://powys.org/
[snip]
> You're quite right about the 0049 - my typing error!
> We've established that the number works fine within
> Germany. He arranged calls from relatives in Wurzen and
> Leipzig. No problems at all and they got charged the
> local rate for 0801. The number is not useable from
> outside Germany but that's not a problem to him.
> BTW, I have called him from Sipgate with his Sipgate ID
> several times and not had to use the full PSTN number.
Ah, I am beginning to see the light. Was the German 01801 number obtained
from sipgate.co.uk or sipgate.de..? You can get 01801 numbers (but not
gerographic German numbers) from the UK site, so even though it's a German
number it's still effectively a UK SIP ID. That would work.
Ivor
> I'm not sure if 1801 numbers are generally usable from outside Germany as
> I've never used one. However the number will be callable from Sipgate, but
> do remember you will have to dial the full PSTN number as you can't dial
> SIP ID's in Germany from the UK and vice versa.
>
Ivor, have to correct you;
You can dial the the SIP ID's between german Sigate (sipgatde.de) and
british Sipgate (sipgate.co.uk) numbers WITHOUT having to dial the full PSTN
numbers
remember we called each other before;)
> You're quite right about the 0049 - my typing error!
> We've established that the number works fine within Germany. He
> arranged calls from relatives in Wurzen and Leipzig. No problems at
> all and they got charged the local rate for 0801. The number is not
> useable from outside Germany but that's not a problem to him.
> BTW, I have called him from Sipgate with his Sipgate ID several times
> and not had to use the full PSTN number.
non geographical (german) Sipgate numbers used to start with +49 1801 555
xxx xxxx
- these numbers can be dialed from within Germany from most landlines
(Telekom), but NOT from ALL providers !!!
- these numbers are not at local rate, but can be sometimes expensive
depending the provider or the price plan of the caller.
- these numbers can usually be dialed from abroad, therefore NOT TRUE that
it is not useable from outside Germany
- you can apply for local german numbers with Sipgate, but there is a tough
check: Name, Date of birth and adress need to match exactely with the entry
in the "Shufa" Database
(Shufa is a database containing the names of EVERY person who has opened a
German account (Bank account, Visa, etc...)
If the name you are using (incl. date of birth and complete adress) to
register does not exactly match, then your request for a german geographical
number gets denied.
rgds
Philippe
Erm, no it doesn't - at least it didn't with me. Admittedly, I googled
for an address that had an occupant with the same surname as mine,
however, even if it asked for birthdate during the sign up (I can't
remember that it did) It's very unlikely that this person in Wuppertal
has the same name & birthdate as me.
It used to work but it doesn't any more. The link between the databases
was disconnected as it took too long to check every time a number was
dialled. If you still have my number, try it now. I have a German SIP
number as well as the UK ones and it doesn't work between the two for me.
Ivor
Sipgate are the ones who'll have to be careful. Presumably they are
regulated by German authorities as they are allocating telephone
numbers. Users won't be at risk.
[snip]
> > Ah, I am beginning to see the light. Was the German
> > 01801 number obtained from sipgate.co.uk or
> > sipgate.de..? You can get 01801 numbers (but not
> > gerographic German numbers) from the UK site, so even
> > though it's a German number it's still effectively a UK
> > SIP ID. That would work.
> >
> >
> > Ivor
> >
> Obtained from sipgate.co.uk
That explains it. He effectively has a UK SIP account, but with a German
non-geo number. My German number is a genuine one from sipgate.de so is
not directly available from the UK domain.
Ivor
> It used to work but it doesn't any more. The link between the databases
> was disconnected as it took too long to check every time a number was
> dialled. If you still have my number, try it now. I have a German SIP
> number as well as the UK ones and it doesn't work between the two for me.
Indeed, you are right. It does not work anymore
Philippe