On 20/09/2021 01:16, Brian Gregory wrote:
> I got a sipgate basic free number.
> How do I set it so that incoming calls from a normal BT line hear a UK
> style ring tone rather than a US style one which causes most callers to
> immediately hang up thinking something is wrong?
Google the UK config for your ATA and set it up according to that. If
its one of the common ATAs log in to the Sipgate help pages and you
should find the necessary data there.
The ringing tone heard by the caller is (usually) set in your device
ISTR by the country code albeit I cannot remember where. I know I had
the exact same problem and curing it didn't involve contacting Sipgate.