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Sipgate "Starter" Plan call rates

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Roger Mills

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Jan 18, 2024, 11:33:57 AMJan 18
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I signed up for a Sipgate Basic Plan in 2021. This is now called Starter
Plan as I understand it, and is no longer available to new customers.

I previously used the Sipgate account to provide a voice facility at my
holiday flat in Hampshire, using a Linksys PAP2T in conjunction with
internet via a 4G router.

I've now sold the flat, and have brought the PAP2T back to my main home
in Warwickshire - and am toying with using it for VoIP when landlines
are phased out - if not before. I've got Sipgate up and running on it
and have even managed to secure an additional free number with an
appropriate area code for my home - which I didn't think was possible.
I've also managed to edit the address for emergency services - subject
to verification when they send me a code in the post, which I again
thought was not possible with this plan. So far so good.

What I *haven't* been able to find out is the price of calls. It's a
long time since I made any, and I still have £9.40 of my original £10
credit left! When I log on to my dashboard, it tries to get me to
upgrade to a paid plan, but won't tell me about the tariff for my
existing plan. I've even tried using the Wayback Machine to find out
what Sipgate was saying a couple of years ago - but that only leads to
Sipgate.de - all in German!

Can those of you who are still using this plan please tell me what the
call rates are to 01/02/03 numbers, and whether calls are charged in
seconds or rounded up to the next minute.

I'm currently using Plusnet's 'Anytime' package which provides unlimited
calls to 01/02/03 numbers - but not mobiles. It now costs over £10 a
month but is probably cheaper than making calls with Plusnet without the
package because of their exorbitant call setup charges. However, since
we only make about 60 calls per month with a total duration of about 200
minutes, there's got to be a cheaper solution.

[If I could persuade SWMBO to make all her outgoing calls using her
mobile, we'd already have a solution because we've each got a Lebara
plan for under a fiver a month which provides unlimited calls to
landlines *and* mobiles as well as a reasonable amount of data - but she
has a fixation with using something akin to a landline phone when sh's
at home!]
--
Cheers,
Roger

Woody

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Jan 18, 2024, 2:31:51 PMJan 18
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Woody

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Jan 18, 2024, 2:37:18 PMJan 18
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On Thu 18/01/2024 16:33, Roger Mills wrote:
Also don't forget to update your CLI and voicemail if you use it.

You can make the system tell you the charge rate at the beginning of the
call.
Google strikes again?
https://teamhelp.sipgate.co.uk/hc/en-gb/articles/204079022-How-to-Enable-Call-Rate-Annoucement

Roger Mills

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Jan 18, 2024, 5:49:50 PMJan 18
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On 18/01/2024 19:31, Woody wrote:
> On Thu 18/01/2024 16:33, Roger Mills wrote:

>>
>> Can those of you who are still using this plan please tell me what the
>> call rates are to 01/02/03 numbers, and whether calls are charged in
>> seconds or rounded up to the next minute.
>>

>
Many thanks for that - and the subsequent message.

I have already updated my CLI but have yet to change the voicemail
outgoing message - which I may well have forgotten to do, so thanks for
that, too.
--
Cheers,
Roger

Roger Morton

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Jan 19, 2024, 12:23:25 PMJan 19
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In <l0to8b...@mid.individual.net>, Roger Mills wrote:

> >
> >Google is your friend:-
>
>
> >https://static.sipgate.com/sipgatebasic/download/sipgate-basic-tariffs.pdf
>
> Many thanks for that - and the subsequent message.
>

Although that seems to be from 2020 - I'm currently paying 1.43p per
(rounded up) minute, VAT inclusive, for UK landlines


--
Roger Morton
ro...@chez-morton.com

Roger Mills

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Jan 19, 2024, 4:26:04 PMJan 19
to
Interesting. Do you have a reference which shows the current rates?

Does anyone know whether you can port a landline number to Sipgate
Starter and, if so, how you go about it?
--
Cheers,
Roger

Mark Undrill

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Jan 21, 2024, 7:47:51 AMJan 21
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You certainly could with Sipgate Basic. A quick look at their web-site
confirms that you still can with Sipgate Starter. They used to charge
GBP 20 but it looks as though it has gone up to GBP 25. ISTR that it was
just a case of an e-mail to por...@sipgate.co.uk. Details will be
on their web-site. Start at https://www.sipgate.co.uk/numbers.

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