Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss
Sipgate postal address authentication
77 views
Skip to first unread message
Graham.
Apr 18, 2017, 5:10:55 PM4/18/17
to
In the last week or so Sipgate have introduced a requirement for newly
created accounts, in addition to the normal email activation link,
they must now be activated with a code sent by post, to the address
registered for 999 purposes.
You cannot make or receive calls until you receive and submit the
code.
Providing Sipgate an address for Emergency Services has been necessary
for some time now, and a few hours after registering your account you
got a "Your emergency address has been accepted", but other than check
the street address matches the postcode it's hard to guess what they
check for.
I wonder if some ambulances and fire appliances have been dispatched
to addresses that have no idea who made the call?
Made up addresses invented for no other reason than to obtain multiple
CLIs?
AIUI registering an address for Emergency Services with a VoIP account
is an OFCOM requirement, but Sipgate is a German company, so why are
they so keen to comply? Dellmont is a Luxemburg outfit and they don't
route emergency calls, come to that neither do Skype, and that has
offered calls into and out of the PSTN for years.
Not to mention the fact that many VoIP devices are used away from the
home address, that's largely the whole point of them!
Someone explain it to me, because I'm confused.
--
Graham.
%Profound_observation%
created accounts, in addition to the normal email activation link,
they must now be activated with a code sent by post, to the address
registered for 999 purposes.
You cannot make or receive calls until you receive and submit the
code.
Providing Sipgate an address for Emergency Services has been necessary
for some time now, and a few hours after registering your account you
got a "Your emergency address has been accepted", but other than check
the street address matches the postcode it's hard to guess what they
check for.
I wonder if some ambulances and fire appliances have been dispatched
to addresses that have no idea who made the call?
Made up addresses invented for no other reason than to obtain multiple
CLIs?
AIUI registering an address for Emergency Services with a VoIP account
is an OFCOM requirement, but Sipgate is a German company, so why are
they so keen to comply? Dellmont is a Luxemburg outfit and they don't
route emergency calls, come to that neither do Skype, and that has
offered calls into and out of the PSTN for years.
Not to mention the fact that many VoIP devices are used away from the
home address, that's largely the whole point of them!
Someone explain it to me, because I'm confused.
--
Graham.
%Profound_observation%
Nick
Apr 19, 2017, 10:30:32 AM4/19/17
to
Perhaps Sipgate is attempting to restrict the free DID numbers it gives
out to people who are more likely to use its revenue generating
services. A physical address may help it achieve this goal.
MissRiaElaine
May 12, 2017, 8:07:02 PM5/12/17
to
On 19/04/17 15:30, Nick wrote:
> Dellmont and Skype don't give out free DID numbers.
>
> Perhaps Sipgate is attempting to restrict the free DID numbers it gives
> out to people who are more likely to use its revenue generating
> services. A physical address may help it achieve this goal.
Given that as I have both a landline and more than one mobile, I don't
> Dellmont and Skype don't give out free DID numbers.
>
> Perhaps Sipgate is attempting to restrict the free DID numbers it gives
> out to people who are more likely to use its revenue generating
> services. A physical address may help it achieve this goal.
see myself using Sipgate for a 999 call. I wonder how many emergency
calls they handle..?
--
Ria in Aberdeen
[Send address is invalid, use sipsoup at gmail dot com to reply direct]
Nick
May 13, 2017, 5:35:40 AM5/13/17
to
On 13/05/2017 01:07, MissRiaElaine wrote:
> On 19/04/17 15:30, Nick wrote:
>
>> Dellmont and Skype don't give out free DID numbers.
>>
>> Perhaps Sipgate is attempting to restrict the free DID numbers it gives
>> out to people who are more likely to use its revenue generating
>> services. A physical address may help it achieve this goal.
>
> Given that as I have both a landline and more than one mobile, I don't
> see myself using Sipgate for a 999 call. I wonder how many emergency
> calls they handle..?
>
I don't have a land-line and use Sipgate in preference to my mobile. So
> On 19/04/17 15:30, Nick wrote:
>
>> Dellmont and Skype don't give out free DID numbers.
>>
>> Perhaps Sipgate is attempting to restrict the free DID numbers it gives
>> out to people who are more likely to use its revenue generating
>> services. A physical address may help it achieve this goal.
>
> Given that as I have both a landline and more than one mobile, I don't
> see myself using Sipgate for a 999 call. I wonder how many emergency
> calls they handle..?
>
I would use it.
The last time anyone rang 999 from my house was over 20 years ago. Back
then I was using my phone for internet not the other way around.
MissRiaElaine
May 13, 2017, 4:09:44 PM5/13/17
to
On 13/05/17 10:35, Nick wrote:
[snip]
> I don't have a land-line and use Sipgate in preference to my mobile. So
> I would use it.
>
> The last time anyone rang 999 from my house was over 20 years ago. Back
> then I was using my phone for internet not the other way around.
How do you access Sipgate without a landline..?
[snip]
> I don't have a land-line and use Sipgate in preference to my mobile. So
> I would use it.
>
> The last time anyone rang 999 from my house was over 20 years ago. Back
> then I was using my phone for internet not the other way around.
Graham.
May 13, 2017, 4:23:54 PM5/13/17
to
On Sat, 13 May 2017 21:09:43 +0100, MissRiaElaine
<MissRi...@thisaddress.invalid> wrote:
>On 13/05/17 10:35, Nick wrote:
>
>[snip]
>
>> I don't have a land-line and use Sipgate in preference to my mobile. So
>> I would use it.
>>
>> The last time anyone rang 999 from my house was over 20 years ago. Back
>> then I was using my phone for internet not the other way around.
>
>How do you access Sipgate without a landline..?
Virgin Media cable will supply broadband only
<MissRi...@thisaddress.invalid> wrote:
>On 13/05/17 10:35, Nick wrote:
>
>[snip]
>
>> I don't have a land-line and use Sipgate in preference to my mobile. So
>> I would use it.
>>
>> The last time anyone rang 999 from my house was over 20 years ago. Back
>> then I was using my phone for internet not the other way around.
>
>How do you access Sipgate without a landline..?
Broadband provisioned over microwave link?
FTTP?
Satellite?
--
Graham.
%Profound_observation%
Bob Eager
May 13, 2017, 4:59:12 PM5/13/17
to
On Sat, 13 May 2017 21:09:43 +0100, MissRiaElaine wrote:
> On 13/05/17 10:35, Nick wrote:
>
> [snip]
>
>> I don't have a land-line and use Sipgate in preference to my mobile. So
>> I would use it.
>>
>> The last time anyone rang 999 from my house was over 20 years ago. Back
>> then I was using my phone for internet not the other way around.
>
> How do you access Sipgate without a landline..?
I have 3G backup on my router.
> On 13/05/17 10:35, Nick wrote:
>
> [snip]
>
>> I don't have a land-line and use Sipgate in preference to my mobile. So
>> I would use it.
>>
>> The last time anyone rang 999 from my house was over 20 years ago. Back
>> then I was using my phone for internet not the other way around.
>
> How do you access Sipgate without a landline..?
Nick
May 14, 2017, 4:29:18 PM5/14/17
to
On 13/05/2017 21:09, MissRiaElaine wrote:
> How do you access Sipgate without a landline..?
>
VirginMedia Cable, not much point in having a phone line too.
> How do you access Sipgate without a landline..?
>
cezar
May 15, 2017, 8:42:11 AM5/15/17
to
On 13/05/2017 01:07, MissRiaElaine wrote:
> On 19/04/17 15:30, Nick wrote:
>
>> Dellmont and Skype don't give out free DID numbers.
>>
>> Perhaps Sipgate is attempting to restrict the free DID numbers it gives
>> out to people who are more likely to use its revenue generating
>> services. A physical address may help it achieve this goal.
>
> Given that as I have both a landline and more than one mobile, I don't
> see myself using Sipgate for a 999 call. I wonder how many emergency
> calls they handle..?
>
it does not matter. It's a legal requirement to provide emergency calls.
>
>> Dellmont and Skype don't give out free DID numbers.
>>
>> Perhaps Sipgate is attempting to restrict the free DID numbers it gives
>> out to people who are more likely to use its revenue generating
>> services. A physical address may help it achieve this goal.
>
> Given that as I have both a landline and more than one mobile, I don't
> see myself using Sipgate for a 999 call. I wonder how many emergency
> calls they handle..?
>
c.
MissRiaElaine
May 20, 2017, 10:22:27 AM5/20/17
to
prohibitive cost of satellite or microwave links means it looks like
we're hanging on to the landline for the foreseeable.
MissRiaElaine
May 20, 2017, 10:26:32 AM5/20/17
to
foreseeable future, from what I can gather. Given that our landline plan
includes all normal outgoing calls, we use that for calling out and the
Sipgate lines for incoming. With the Gigaset N300IP it's all on one
handset, although I wish a wired SIP phone with landline provision as
well would be useful.
www.GymRatZ.co.uk
May 22, 2017, 10:00:42 AM5/22/17
to
without the phone?
Graham.
May 22, 2017, 2:17:06 PM5/22/17
to
On Mon, 22 May 2017 19:01:05 +0200, "Anthony R. Gold"
<not-fo...@ahjg.co.uk> wrote:
>Whatever, that phone would not amount to a copper pair landline.
The copper pair would originate from a roadside cabinet, but will have
the same functionality as an Openreach line. I'm not sure what point
you are making.
--
Graham.
%Profound_observation%
<not-fo...@ahjg.co.uk> wrote:
The copper pair would originate from a roadside cabinet, but will have
the same functionality as an Openreach line. I'm not sure what point
you are making.
--
Graham.
%Profound_observation%
Woody
May 22, 2017, 3:34:22 PM5/22/17
to
"Graham." <graham...@mail.com> wrote in message
news:pea6icdcemoiqga64...@4ax.com...
figure-of-eight construction with co-ax for broadband on one side and
a two pair telephone cable on the other.
It is correct that you get charged more for B/B alone than for
B/B+phone, but there is nothing that says you have to use the phone.
Indeed the phone is the VM limitation, not only for their horrendous
call charges but also that they don't permit alternative call routers
such as 18185 and 1866 where BT do. You can of course use VoIP as an
alternative for cheaper calls (especially to mobiles) on which VM
impose no restriction.
There is one advantage of VM phone - DQ calls are free as are calls to
VM mobiles on some bundles.
--
Woody
harrogate3 at ntlworld dot com
Andy Burns
May 22, 2017, 6:10:15 PM5/22/17
to
Anthony R. Gold wrote:
> Graham wrote:
>
>> The copper pair would originate from a roadside cabinet, but will have
>> the same functionality as an Openreach line.
>
> My mistake, I thought their phone lines were fxs ports on cable modems.
I assume they /are/ in VM Project Lightning areas ...
> Graham wrote:
>
>> The copper pair would originate from a roadside cabinet, but will have
>> the same functionality as an Openreach line.
>
I assume they /are/ in VM Project Lightning areas ...
Peter Andrews
May 23, 2017, 4:01:35 AM5/23/17
to
> This email has been checked for viruses by AVG.
> http://www.avg.com
>
So the next challenge is to contact VM and ask for the technical
interface specification for their POTS service, something that they are
obliged to provide under their licence obligations (VM's equivalent of
the BT SIN's). Good luck in finding the right department!
Peter
Nick
May 23, 2017, 5:31:14 AM5/23/17
to
was cheaper she got that deal. She agreed with the installation guy not
to fit wires for the phone as she didn't want additional messy wires.
AIUI +phone is only cheaper for the first year at which point I guess
you should cancel the phone.
Woody
May 23, 2017, 5:33:58 AM5/23/17
to
"Nick" <Nick...@Yahoo.co.uk> wrote in message
news:og0vai$ks9$1...@dont-email.me...
Graham.
May 23, 2017, 9:02:25 AM5/23/17
to
On Tue, 23 May 2017 09:02:04 +0100, Peter Andrews <p...@invalid.com>
wrote:
They do not have to provide a telephone service
They may be required to offer it, I really don't know, but the
customer needen't take. As has been said, this is somewhat moot, given
their package pricing.
--
Graham.
%Profound_observation%
wrote:
They may be required to offer it, I really don't know, but the
customer needen't take. As has been said, this is somewhat moot, given
their package pricing.
--
Graham.
%Profound_observation%
John Stepney
May 23, 2017, 12:49:46 PM5/23/17
to
On 22/05/2017 20:35, Woody wrote:
[snipped]
A couple of observations from a Virgin Media customer. B/B + phone is
cheaper for the first year only, then more expensive:
100B/B £32.25, 100+phone* £40.00 (£32.00 year 1)
200B/B £37.25, 200+phone* £45.00 (£37.00 year 1)
300B/B £47.25, 300+phone* £58.00 (£50.00 year 1)
Line rental + Talk weekends
You certainly can use 18185 with a VM phone line (I do). Not by dialling
18185, of course, but by using their free access number (0808 170 3703).
[snipped]
>
> It is correct that you get charged more for B/B alone than for
> B/B+phone, but there is nothing that says you have to use the phone.
> Indeed the phone is the VM limitation, not only for their horrendous
> call charges but also that they don't permit alternative call routers
> such as 18185 and 1866 where BT do. You can of course use VoIP as an
> alternative for cheaper calls (especially to mobiles) on which VM
> impose no restriction.
>
[snipped]
> It is correct that you get charged more for B/B alone than for
> B/B+phone, but there is nothing that says you have to use the phone.
> Indeed the phone is the VM limitation, not only for their horrendous
> call charges but also that they don't permit alternative call routers
> such as 18185 and 1866 where BT do. You can of course use VoIP as an
> alternative for cheaper calls (especially to mobiles) on which VM
> impose no restriction.
>
A couple of observations from a Virgin Media customer. B/B + phone is
cheaper for the first year only, then more expensive:
100B/B £32.25, 100+phone* £40.00 (£32.00 year 1)
200B/B £37.25, 200+phone* £45.00 (£37.00 year 1)
300B/B £47.25, 300+phone* £58.00 (£50.00 year 1)
Line rental + Talk weekends
You certainly can use 18185 with a VM phone line (I do). Not by dialling
18185, of course, but by using their free access number (0808 170 3703).
Woody
May 23, 2017, 2:05:12 PM5/23/17
to
"John Stepney" <newsgroups@john*nospam*stepney.co.uk> wrote in message
news:JKZUA.180540$m94....@fx33.am4...
telephone is the same throughout (and I'm a VM customer as well.)
Oh, and search as I may I cannot find any prices that look anything
like those quoted above. Got a link?
Nick
May 23, 2017, 5:57:16 PM5/23/17
to
On 23/05/2017 19:05, Woody wrote:
>> 100B/B £32.25, 100+phone* £40.00 (£32.00 year 1)
>> 200B/B £37.25, 200+phone* £45.00 (£37.00 year 1)
>> 300B/B £47.25, 300+phone* £58.00 (£50.00 year 1)
>>
>> Line rental + Talk weekends
>>
>> You certainly can use 18185 with a VM phone line (I do). Not by
>> dialling 18185, of course, but by using their free access number
>> (0808 170 3703).
>>
>>
>
> Possibly so but it is the B/B that is reduced in the first year - the
> telephone is the same throughout (and I'm a VM customer as well.)
>
> Oh, and search as I may I cannot find any prices that look anything
> like those quoted above. Got a link?
>
>
<http://www.virginmedia.com/shop/broadband.html#more>
>> 100B/B £32.25, 100+phone* £40.00 (£32.00 year 1)
>> 200B/B £37.25, 200+phone* £45.00 (£37.00 year 1)
>> 300B/B £47.25, 300+phone* £58.00 (£50.00 year 1)
>>
>> Line rental + Talk weekends
>>
>> You certainly can use 18185 with a VM phone line (I do). Not by
>> dialling 18185, of course, but by using their free access number
>> (0808 170 3703).
>>
>>
>
> Possibly so but it is the B/B that is reduced in the first year - the
> telephone is the same throughout (and I'm a VM customer as well.)
>
> Oh, and search as I may I cannot find any prices that look anything
> like those quoted above. Got a link?
>
>
Then click find out more, on any package you are interested in.
Woody
May 24, 2017, 2:38:02 AM5/24/17
to
news:og2b1e$ljl$1...@dont-email.me...
Yes, I had seen these pages but as I said there is nothing there that
matches the figures quoted in the post, and there still isn't
matches the figures quoted in the post, and there still isn't
John Stepney
May 24, 2017, 3:04:14 AM5/24/17
to
I got the figures from. I'd like to know what you're seeing.
Woody
May 24, 2017, 9:24:35 AM5/24/17
to
news:MfaVA.61118$4Z1....@fx31.am4...
Cut from above
[100B/B £32.25, 100+phone* £40.00 (£32.00 year 1)]
I do not see £32.25
[200B/B £37.25, 200+phone* £45.00 (£37.00 year 1)]
I do not see £37.25
[300B/B £47.25, 300+phone* £58.00 (£50.00 year 1)]
I see £47pm for 12 months then £55, not £58
Has someone read something somewhere else or was it finger trouble?
[100B/B £32.25, 100+phone* £40.00 (£32.00 year 1)]
I do not see £32.25
[200B/B £37.25, 200+phone* £45.00 (£37.00 year 1)]
I do not see £37.25
[300B/B £47.25, 300+phone* £58.00 (£50.00 year 1)]
I see £47pm for 12 months then £55, not £58
Has someone read something somewhere else or was it finger trouble?
John Stepney
May 24, 2017, 11:29:01 AM5/24/17
to
provided? Without even clicking on the "Find out more" buttons, you
should see Broadband only from £32.25 and Broadband & Phone from £32.00.
0 new messages