I pay £20 per month but get a plan that would "normally" cost £28 per
month.
I expected to have to pay 3 months x £20 to get out but BT want me to
pay 3 months x £28 PLUS 9 months x £8.
I can't find any reference to having to pay the "full" rental for the
remaining months as well as the supposed monthly saving from the last 9
months in their terms and conditions. I'd just leave it but I want to
take the number to another network.
Has anyone any experience of leaving BT Mobile?
---
Yeah mine was actually a good experience. We got 2 phones last year when BT
Mobile where doing a £5 per month offer. We got the phones and never
actually used the sims. Last month I phoned them to cancel 3 months early
and expected to pay for the 3 months.
The man simply took the numbers and said they would be disconnected within a
few hours. A few days later we received a final bill but it was only for
that month. They didn't charge us for the remainder of the contract :)
We got ours directly from the BT website so don't know if that makes a
difference.
I haven't cancelled yet, but I did downgrade to BT Standard (£12.50 p.m.)
after 6 months. For some reason, they
are still applying the BT 150+ special offer discount, and charging only
around £3 a month... wonder if they'll notice
some time!
> > I can't find any reference to having to pay the "full" rental for
the
> > remaining months as well as the supposed monthly saving from the
last 9
> > months in their terms and conditions. I'd just leave it but I want
to
> > take the number to another network.
> > Yeah mine was actually a good experience. We got 2 phones last year
when
> > BT
> > Mobile where doing a £5 per month offer. We got the phones and
never
> > actually used the sims. Last month I phoned them to cancel 3 months
early
> > and expected to pay for the 3 months.
> I haven't cancelled yet, but I did downgrade to BT Standard (£12.50
p.m.)
> after 6 months. For some reason, they
> are still applying the BT 150+ special offer discount, and charging
only
> around £3 a month... wonder if they'll notice
> some time!
Same here! Had that for one month so far, will see if they keep it up
for the rest of the contract :)
Tariq